We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
The location. cleanliness, costs, fees, housekeeping
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The location of accomidations were perfect. They were very dog friendly in everyway!
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
La ubicación, la tranquilidad y los cuartos estaban muy bien. Así como el desayuno y su piscina.
La situación privilegiada del hotel, y la amplitud de la habitación. El personal de servicio del comedor de desayunos.
La ubicación es exelente,la decoración es sumamente agradable,es muy cómodo para entrar y salir. Cualquier cosa que no nos hubiera gustado,es una queja. Si no debo utilizar el espacio para quejas, entonces, no puedo poner nada.No es claro este punto.De todos modos diremos que una persona empleada del hotel,nos,atendió decididamente mal.
Todo estuvo estupendo, la ubicacion, el personal... Todo bien. Sin problemas
La situacion al aldo de la playa y los muelles El desayuno es en un comedor pequeño, falta sitio y todo se acaba al instante
El único aspecto positivo era la ubicación y la cercanía a un Starbucks por la mañana. Muebles anticuados que me recordaban a los 70. Distribución incómoda, de manera que se podía ver a todo el mundo ir y venir. Nada exclusivo o destacable sobre el hotel y el precio por noche de 280$ es una broma. Está más cerca de ser un motel.
Las habitaciones tenían agua embotellada y fruta; los artículos de baño estaban muy bien.
limpieza, cercania a centro comercial y restaurantes
the ping pong table was great! and the heated pool was nice since it got chilly at night. also, the older man at the front desk was very nice. everything else. for example: bad lighting, hard sheets; poor TV service; bent screen on window which meant we couldn't get any air circulation in the room without letting mosquitoes in, which meant we had to endure the very loud A/C when we wanted air circulation; water from the bathroom sink smelled strongly of sulfur; lots of fruit flies/gnats in the room, and some spiders, too.... you get the point.
Conveniently located on State street. Short walk to downtown, and across the street from Cantwells deli/market. Recently remodeled, so everything is new and clean. Towels were nice and plush. My room was small, but that was fine. Decent free breakfast in the morning, and the coffee wasn't bad. A tad bit noisy if your room borders the street. But traffic dies down at night, so it didn't keep me awake. Wifi speeds/latency weren't great.
I liked the convenience to major restaurants and shopping. It was not too far from the beach. The staff was friendly and accommodating. I can't think of anything that I didn't like.
The hotel felt old and worn out. The Wi-Fi didn't work consistently. The tub didn't drain and even a short shower resulted in standing in ankle deep water.
We had such a great time and were extremely pleased with the West Beach Inn! Everything about the hotel was perfect.....the staff, the room, the grounds and the pool were exceptional!
the staff was great, we were greeted with wine, we had to change rooms and they were very accommodating. there were little gnats or fruitflies in our rooms (we changed rooms and the fruitflies were there too)- the bathrooms could've been cleaner- the tub had hair in it and could use a little bleach in the corners
Bed was comfortable The walls are so thin that you hear conversations next door and people walking and even moving in their bed above you. If you stay here, at least insist on an upper level room.
The bed was so comfy and I like noon check out:) The room was a little small
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
For some reason I felt this was an indoor hotel, not a motel. Past that shock, the location is very convenient. The room is small with a tiny bathroom. The bed was not comfortable and the cable tv has bad reception. Want coffe? Think again, as i checked the coffee maker there was an used coffee pouch in- do they ever get cleaned?! I say this is ok for a one night stay, not a good deal for the price.
Needs some updating. Shower doors, etc.
It's a decent bed to sleep in at a reasonable price for the city it's in. Room clean. Bad neighborhood, limited parking, 70's era facilities.
Clean rooms, attentive staff at front desk Wifi didn't work in the room behind the pool, too much noise from neighboring guests
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
Es un sitio de gran limpieza y tranquilo.
Este motel nos encantó, una habitación comodísima, con una cama enorme, desayuno incluído (se toma en la recepción y te lo pones tu mismo) y muy bien de precio. No cobran el aparcamiento. La primera habitación que nos dieron estaba al lado de un generador que hacía mucho ruido. Pedimos cambio y nos dieron otra.
Mal situado a 2 millas del centro. Buena relación calidad precio teniendo en cuenta los precios en santa barbara
Nada. Había una toalla húmeda en el suelo del baño... junto con grillos e insectos, tuvimos que cerrar la puerta del baño para que no vieneran los insectos a la habitación. Ponía que habia jacuzzi y gimnasio, el jacuzzi era exterior por lo que sólo se podia utilizar durante el día... cosa imposible si sólo vas a pasar la tarde-noche y el gym era diminuto... el precio que se paga es exagerado... 110 dólares aproximadamente, además la habitación tenia dos habitaciones... cosa totalmente innecesaria en nuestro caso... nos podíais haber ofrecido una habitación más pequeña con el precio más reducido.
La amabilidad del personal. Habitación amplia y limpia. No cerca de la playa, si es lo que buscas.
Cama El desayuno
El lugar para el desayuno es insuficiente
La sencillez y lo bien cuidado que estaba todo Nada
Relativamente grande y limpia. El encanto de un Motel de carretera americano. No se veía bien la televisión y la cama no era del todo comoda. Además el aire acondicionado hacía bastante ruido.
Las habitaciones son amplias y lo mejor es que tenian habitacion separada para los niños y con su propia TV. La ubicación es excelente
Habitación espaciosa. Wi-fi gratuita. La ubicación. El personal de recepción no hizo nada para que le entendiéramos, ni nos dieron mapas y otras ayudas para visitar Santa Bárbara. El desayuno, de motel de carretera, a precio de hotel de 4****. La limpieza del baño, dudosa (toallas sucias, etc).
I wanted a romantic place to enjoy our 3rd wedding anniversary, and this was PERFECT! The hotel is obviously historic. I have stayed at newer hotels and the walls were paper thin. This old gem is solid brick and that adds to its charm. The parking lot is a little small, but they offer complimentary valet servide so it was never an issue (nice touch!). Also, I could tell that they spend a lot of money on their complimentary breakfast. Most hotels offer a continental breakfast, but here they add hard boiled eggs, omlets and yogurt along with fresh fruit for those who want to stay away from the carbs.\n\nMy wife and I felt appreciated and pampered by the front desk staff. Even the housekeeping staff was friendly and courteous. If I must spend a little more to stay in Santa Barbara, this hotel is the one that I would want next time!
The hotel is located in a great location for tourism in Santa Barbara. Beautiful area and great weather. Room was decently furnished and comfortable bedding. Just don't leave anything in the room of value! I'm not talking just jewelry or laptops but expensive toiletries and skin care products. My wife accompanied me on this trip and on two different occasions her skin care products were pilfered and stolen. Not just a portion of the product but every drop removed from the container and empty bottle left behind. Of course their hotel policy states they accept no responsibility for loss if item not secured in safe deposit box at front desk. But come on make up and lotion in the SAFE! ?? Stay at ypour own risk!!
Everything was great, except the upstairs neighbors! It sounded like there was a gymnastics tournement going on above us, at 6 AM no less! That would be my only complaint, maybe they need to work on soundproofing between floors.
Went to a family wedding in Santa Barbara. Three couples stayed here. Two couples had rooms in front. One in back. The ones in back had an ok nights sleep. Didn't hear too much noise. But us in front - well let me start with someone on a skateboard outside on the sidewalk at 3 a.m.,(we were on the second floor), people walking in the hallway at 4 a.m. and hearing their entire conversation. . Toilets flushing at all hours. Garbage being picked up at 5 a.m. A train whistle early in the a.m. The topper being at 8 a.m. when we all checked out the 'Continental Breakfast' - very poor. I went to the front desk and asked the clerk if there were any vineyards he could reccomend and he responded 'I don't drink'. What does that have to do with anything! I didn't ask him to go for a drink with me! Again I asked him 'Are there any wineries or vineyards in the area we could visit before going back to LA - again he responded 'I don't drink'. Let me tell you that was the topper for that...
This hotel was in a great location, but it is very old. My room was on the first floor and the room was very small. But, it is within walking distance of downtown so if you don't plan on spending a lot of time in the room, it's a good spot.
In planning girls weekend in Santa Barbara, I was trying to find a hotel that was on the more inexpensive side, centrally located to all the action on State Street, yet comfortable for four women with all our bags. This place was perfect! The price was totally reasonable and the room was clean and spaceous. We had an amazing weekend and will definitely stay here again next time we visit. :)
WE had a wedding in Montecito and came down from San Franisco. This is right next to State Street and all of the great shops- it was a bit expensive for the type of room, but staff is courteous and room was clean- just what we needed. Would stay again.Also they have a good neighbor policy to snure you have a quiet experience!
Just 1/2 block from State street the downtown restaurant district starts right next door. Small clean rooms, good parking and a friendly staff. Comfortable pillow top beds.In the end it's all about the location. Keith
The room fit the Spanish feel of the town, comfortable and roomy. I had a nice stay.
We asked for a quiet room and were happy with it. The staff was very\nknowledgeable and helpful. The breakfast was fine--and the woman who\nprepared it baked homemade cookies for everyone!\n\nIt's an old historic building with some flaws, but the furnishings are lovely.
My family of four shared a 2-bedroom room, with a roll-away bed. It was a reasonably economical stay. The hotel is nice and clean. Very good free breakfast. Best of all, is the location. State Street is a half-block walk away. Up and down there is a huge variety of restaurants and shops. In warm weather, sidewalk cafe seating is common. It's also a short 6-block walk to the beach. For most activities, we left the car parked and walked. Not common in Southern California. The roll-away is best suited to young kids. My teenagers could feel the springsbut it cut down on the fights over who was hogging the covers.
The hotel is conveniently located at the end of State St with an easy walk to most shops and restaurants. There is ample parking for guests and the front desk employees were extremely helpful. Breakfast was mediocre but one can't complain when it is complimentary. Rooms were very clean and comfortable. Although the walls were a little thin. For the price and location I would without a doubt, recommend to fellow travelers.
Hotel muy agradable, con un personal amable y una gran ubicación. Sin duda me alojaría de nuevo
Es un hotel demasiado pequeño y con instalaciones demasiado caseras como para cobrar 180 dólares/noche. En general está bien sólo que subido de precio, no debería pasar de 100 dolares noche. El precio.Esperaba algo mejor
the beach across the street. Desk staff were very helpful.
Location and facility were top notch! The staff could not have been nicer. Very personable and friendly. We felt like friends. Definitely recommend.
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Best location in Santa Barbara, right across from the beach and wharf. Ref in room was a mini bar, had to use my own cooler for drinks I brought to room. Ice machines were near byâ€¦ not to much of an inconvenience.
Well worth the money... beautiful rooms.
Staff was friendly and helpful Construction was loud
Service and location
Rooms were very clean. Easy parking and amazing location.
This guest did not leave comments about this hotel.
The staff at the front desk. Super-welcoming, and they gave us a map of the area, as well as some recommendations, when they found out that it was our first time in the area. Nothing, I would definitely return. I would upgrade again to a waterfront view.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
La habitación estaba limpia y era cómoda. Estaba equipada adecuadamente. La habitación era tranquila, a pesar de que estaba cerca de la autopista. El desayuno era muy malo. Los huevos estaban pasados, el café era horrible, gofres sabor cartón. La sala de estar era demasiado pequeña.