Limpio, buena ubicación. Aire acondicionado, demasiado ruidoso
A nuestros hijos les encantó el tobogán de agua! Las habitaciones estaban limpias y el personal es agradable.
Muy limpio, personal amable, lugar práctico Proporcionan una especie de desayuno.
Las habitaciones eran muy agradables y limpias La piscina estaba un poco demasiado fría para los niños
El personal de recepción era muy grosero,. Deberían poner a alguien más amable en la recepción.
Me gustó que estaba cerca del centro. El desayuno era muy bueno. Las camas eran cómodas. Las habitaciones no tienen un refrigerador. El baño tenía una puerta corredera de cristal.
Ubicación en el centro de la ciudad rápida El personal era súper simpático Gran desayuno La decoración de la habitación era horrible
I love staying in a historic hotel. The prices were a bit hight due to Sturgis week, but I wanted to stay and enjoy the history and elegance of the hotel. The location being smack dab in the middle of downtown Rapid City was more then convient! My room was well outfitted and beautifully decorated. Additionally, during my short stay, the staff had been very helpful and friendly. The room was filthy. Now, I'm not at all a pick person and I understand "things happen" but in my mere 6hr overnight stay I encountered someone else's hair in the shower (stuck on the wall and in the drain), dirty bathroom mirrors (smears), a splinter in my foot from walking around barefoot, and dirt on my bed comforter. I rinsed the hair from the walls and ignored the drain, used other mirrors and kept my imagionation from wondering wild with speculations as to what the smears were, due to a lack of tweezers I had to squeeze and scratch the item out of my foot, and I shook the comforter out and brushed the dirt from the sheets. Oh, and I went to read the hotels room book, which offered a history write up of the hotel as well as points of interest in the area; the pages were stuck together and sticky. (I did get a bit grossed out by my sticky fingers). Additionally, the water temputure in the shower was continually inconsistent. For 30 min it ranged from scolding hot to ice cold. Continually back and forth hot then cold, hot then cold, the water never seemed to stabilize. I had about 5min of luke warm water to wash up with. The rest of the time I'd been standing there at the end of the shower spray at the back of the tub, trying to take a sponge bath. Very annoying. All of that aside, my final surprise came when I went to check out at 4a.m ,to grab a flight, and I inquired about a cup of coffee in the lobby. The (wonderful) front desk gal appoligised that they didn't have coffee in their lobby and that Seattles Best opened at 5 or 6. Not a big deal, but not what a traveler wanted to hear at 4a.m. :-) I did not notify the front desk of my annoyances because I had been just passing through and only needed a bed for the night. Also, as I said, things happen and I'm not overly picky. Brush off the annoyance and move on. Would I stay there again? Perhaps. I would check with the Adobe hotel down the street first and compare rates. If they were a bit more, I'd opt to pay the difference. If I did choose to stay at the Alex Johnson again, at the time of booking, I would mention my previous experience and ask that the room I reserve be checked by housekeeping prior to my arrival.
Downtown location. Construction outside starting at 6:15! Dirty floors in lobby and elevators due to workers... with no attempt to clean it up. No kitchen. Generally chaotic and noisy. No thermostats in rooms: either heat and you cook or cold and you freeze. Sorry, just a bad property.
great location in the middle of downtown Rapid City, within easy walking distance to a number of restaurants, bars, and entertainment. The rooftop bar offers a great view of the town, the Black Hills, and sunsets. A few rooms have odd configurations (#19, split behind the elevators, sharing a bathroom 'Jack-and-Jill' style) that may benefit families or friends sharing a room. The owners of this historic hotel have not invested in updating their property in a number of years, and it shows. The rooms are very small (standard Queen) - one room I stayed in had a desk that was completely unusable because there was not room to pull out the chair between the desk and the end of the bed. The "closet" was very small, only about 12" deep with only two hangers. In one room I stayed in, the closet door was firmly stuck shut, leaving me with no closet access. The bathrooms are so small that tall or large people may find them completely unusable. The A/C did not work consistently, regardless of the setting, and the drapes could not be pulled shut over the window to cut down on heat & light getting into the room. The carpets were filthy, with large red stains and decades of dirt grubbed into them. Staff are friendly enough, but so casual as to appear rude in many cases (multiple staff at the front desk.)
Staff was great. I liked the location in the downtown area. My room was a little small, but was kind of expected for a motel that old. Bathroom needed updated. Carpet & bathroom both seemed dirty
We stayed during a holiday weekend and the place was packed with families and tons of young children who were enjoying the water park. Our room was small for the price but the staff was fantastic- very professional and accommodating. Kids were running in the halls late at night. Our next door neighbors were partying late which kept us up. Again probably just the holiday weekend.
The room was clean and quiet. We had our 9 month old with us and we didn't feel like we were intruding on the neighbors with his occasional cries like we did at some other hotels with paper thin walls. We didn't take advantage of the water park but it did look like it would be a lot of fun for kids. The Breakfast could have been a little better.
The curtains in the room where shear and allowed all the light from the parking lot, interstate, and medical building to come thru. Made for a very long night, didn't even need to leave a light on to find the bathroom. It was also very loud could hear everyone in the hallways and surrounding rooms. Breakfast was OK but the staff couldn't keep up with the refills.
Access to the water park The bar and grill had almost none of the menu items. Food was poor quality. Lifeguards were more interested in cleaning up early than watching the kids. I had to jump in after my child was sucked into the lazy river. No lifeguard responded or offered to help afterward. The suite was so small that you could barely walk around the queen size bed. The closet could not open due to being blocked by the bed. Check in was at 4pm without exception which is much later than most other facilities.
Water Park for the family and the grandchilldren Beds were comfy. Rooms were smaller than what I anticipated for the price. My son and his family had to stat at the La Quinta since Fairfield is not pet friendly BUT his room was cheaper and the size of room was the same as the Fairfield Inn.
Easy to find, comfortable bed
I accidently left an item in our room and called the next day. The staff found my item and shipped it back to me in perfect condition!
Desk staff Lucas and Greg were wonderful. Food was good.
Nice rooms, beautiful common areas, good breakfast. Next to lovely city park. Pool is small, cold, and has too much chlorine. Also pet ($30) and extra bed fee ($15) are kinda high. Also a little to far out of the way (away from highway and downtown restaurants).
good location We asked for 2 queen bed but we got 1 king bed and we were charged extra for the kids which were not mentioned during the reservation. very disappointed...
Driving up to this hotel you think- uh oh. I'm being transported back to the seventies. However, they have recently (and still in the process) of remodeling and the lobby and my room was really nice. The air conditioning did not seem to work in my room, so that may not have been updated. The pool is really small and indoors, so. I wouldn't plan on this being a vacation getaway for the family. The gym is also very small for my needs. Working out is very important to me, so I had to go to the Y and pay $15 for an adequate facility for me.
Ambience and decor of the room Very loud noise from the lobby area came thru my room door until 10pm. Water wouldn't stay more than lukewarm in the shower. Informed front desk at checkout.they said sorry, we'll have to look into that.
Recent remodeling & updates.
Rooms were amazing!! Very large and clean!! Breakfast had a great selection. Centrally located to all the main attractions and easy to find. Really enjoyed our stay here. Highly recommend to others! Pool was too heavily chlorinated to use for longer than 25 minutes max - made it really hard for the kids because they wanted to go swimming but couldn't tolerate the burning eyes.
Very good comfort and amenities, especially for the price. Only problem that we had was on our last day there was cigarette smoking going on in some room near ours.
was clean old and outdated
The towels felt like sandpaper...plus confusion with staff at desk
This guest did not leave comments about this hotel.
Great breakfast, very quiet rooms, convenient location, exceptional customer service. We needed to stay a bit past checkout and the staff was very kind and without hesitation allowed us to stay without any problems (or charges!). Will DEFINITELY be back. NO.
Cleanliness. Nope. The staff was amazing. I didn't know workers like that still existed AND you had more than one.
Great Location! The staff was very helpful and friendly! Clean and comfortable rooms!
Rooms were very nice and breakfast was awesome??
Rooms were quiet and clean
The hotel was very clean. The room was exceptional! The breakfast provided was very good with many options. The staff was very friendly and helpful. The location was also great. It was close to two highways for easy travel to the attractions we wanted no
Room was very large and the breakfast was great. Nothing
I did not like anything! They dropped a dumpster outside my window 10 minutes after we checked in and started filling it with trash. When I asked to be moved to another room they stated they would have the manager call me and they never called me. I went down to the front desk several times, but there was always 5 people waiting to check in. I went back at 10:00pm and the manager was Extremely Rude!!! She stated I did not get to pick my room and dumpsters are normal. The staff was filling the dumpster at 6:30am the next day! We checked out 1 day before we were going to. The hotel was not full and they could have easily switched our room! I will never stay at a La Quinta Again! The restaurant was just as disappointing!!
It was clean and comfortable. Location is close to I-90 yet far enough from it so that you do not hear any road noise. The hotel sits behind another hotel so that traffic noise from the street is low. There is a mall on the other side of I-90 with plenty of places to eat. There is an Olive Garden there too. The gas station, Common Cents, is at the exit/enter ramp and has one of the best prices for gas nearby. Kids running along the hallways, not really the fault of the management. Noise from other rooms was moderate but still there. Strange light switch...only one light switch next to the door controlled all the lights. Therefore there was no way to just turn on/off the lights next to the bed.
Location was good, staff was very friendly, place seemed pretty clean. Bed was hard, though not completely uncomfortable. Smelled of perfume in our room, had to air it out. Very noisy where we were located, though the heater/air fan helped with that. neither of us slept well.
Barb at the front desk was very nice and help. Breakfast was good clean place. Crack in the ceiling black , little concerning. Called down to desk alex answered said she was busy and would call us back which she did not. We wanted to book another night, in the morning it was booked we needed to get out.
Like the building, the pool area, room was comfy, staff was very nice and helpful, good breakfast, slept awesome the beds were so comfortable Found trash between night stand and bed that house keeping must've missed, still hair on walls in shower, shower didn't drain good had water up to my ankles while showering, wall paper in the room was bubbled up coming off the wall everything needs updated also the duvet cover looked like it hadn't been changed dirty spots on it maybe they are just dingy idk but didn't look clean
Clean facility and room. Staff friendly and helpful. Room not as nice or equipped (smaller room & no fridge) compared to other Hamp Inns we have stayed in.
Clean friendly staff! We all enjoyed staying here. Easy access to main highways and surrounded by stores and places to eat.
While there was no comp breakfast, the $9.95 breakfast buffet was excellent. Rooms were clean and number bed worked great. The pool was postage stamp size and a little cold for these old bones. Lots of kids made swimming a bit trying. Location is a bit confusing if you turn at the hotel sign.
Friendly staff, clean, near the highway Was a little hard to find
Very easy access to Interstate/shopping. Nice big rooms, great food/buffet for breakfast, very pleasant staff. Very clean and quiet too!! Will stay again when in area The sink area in the bathroom could have had bigger counter area, we were in a ADA room maybe the standard room bathrooms are different. Other than that it was a great stay.
Nice rooms. For a quiet night, get a room away from the pool on first floor.
This guest did not leave comments about this hotel.
Clean and personable staff and establishment Walls are thin hear everything in next room
Location was great. We have family in Rapid City, they joined us in our room to visit. We were threatened with eviction from our room if our guests did not leave immediately as they had a complaint from the room next door. There was no one staying in the room next door.
Adjustable beds! And the breakfast! No
Very friendly staff and very well kept facility. The pool is small.
Nicely appointed rooms Nice lobby. you have to pay 10 for breakfast. Beds were hard look like sleep number beds that quit working did not adjust.
The beds are comfy and the hotel was clean and looked newly remodeled. Left 8 dollars on the table when I left one morning. The maids took it, not a big deal but its not like I left it intending for them to take it.
The owners were happy to meet us after hours when we checked in late. They showed us to our room and were extremely friendly. The breakfast was great and all of the workers were very nice. The room was amazing and extremely clean. This is a great place! I don't have anything to complain about. It was great!
I booked online which was cheaper. We typically stay across the street at the baymont but thought we give this one a shot. Excellent service from the moment we checked in. I have four girls ages 5, 3, 3, and 1. They brought me a pack n play for my youngest. Beds and pillows were comfortable compared to previous stays at other hotels. There is a pool that we didn't get to try
It was off season. The room was cheap for the quality. Staff was friendly continental breakfast best for any free breakfast. One door key didn't work, had to go back to the desk to get it fixed.
El hotel estaba lleno, así que no podíamos quedarnos allí. Afortunadamente KAYAK nos encontró otro hotel donde alojarnos. Pero el otro hotel no servía el desayuno como habíamos conseguido en el H Johnson. El hotel estaba lleno, así que no podíamos quedarnos allí. Afortunadamente KAYAK nos encontró otro hotel donde alojarnos. Pero el otro hotel no servía el desayuno como habíamos conseguido en el H Johnson.
Fue muy fácil llegar a diferentes atracciones turísticas desde del hotel. El personal fue amable y servicial. También disfrutamos de la cerveza, el vino, los refrescos y las palomitas.