The breakfast was delicious, hot and fresh. The room was mice on first night. Housekeeping brought us clean towels only and did not Service our room for two days out of our four day stay. When the housekeepers did clean our room, it was very sloppy cleaning. Staff made me uncomfortable, they were always watching us....i was hoping it was not a black thing.
El personal era amable. Este era el más sucio en que he estado. Las alfombras, puertas, plumas, incluso una de las toallas estaban sucias. El desayuno continental era una broma, y solo había 3 mesas con apenas espacio suficiente para 6 personas para comer a la vez. El barrio no era muy bonito, pero yo estaba tratando de encontrar algo barato a poca distancia del centro de convenciones. Caminé, pero era un buen paseo Obtienes lo que pagas, y al menos yo no pagar mucho.
nothing dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
Closeness to the airport. Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
It's close to where I'm going The location is creepy
Very friendly staff and security. Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
Price Close to the airport Almost all of the surfaces were sticky! Stains on the pillow cover. Noise of the adjacent highway! Noise of the 18 wheelers that park there. Homeless people around there.
Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
Nothing First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise! The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night. I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice! The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside. The most staff seemed overworked and underpaid. The rest seemed lazy. And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
Expedia either screwed up booking or they overbooked and we got screwed. Booked a room 3 months in advance and they were not helpful at all
It was cheap and staff were friendly. There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
Nothing Opening the door with two teenage girls and the room smelling like marijuana !!!
Location was okay and convenient. several loitering from people in the area, Loud announcements over the intercomm telling individuals to leave the premises or police will be called. Pool was filled with debris, no stairs located in the back area, top blankets were wrinkled not clean
room was clean and new curtains beautiful carpet pool was super clean. nice micro wave and refrig.
This guest did not leave comments about this hotel.
Location Beds were OK but not the greatest.
I was not robbed, burgled, assaulted, battered, or killed. SO that was nice. The door having been kicked in, and the lock not functioning. Cigarette burns in the sheets. The rooms (we moved) smelled like smoke. There was a crackhead next door. Just about everything that could suck did, and to the maximum extent possible.
close to where I needed to be no breakfast
Nothing WAY overpriced!!!!
The staff was very nice. I spoke to a Hotel Employee because we were going to be after 6pm to check in and he told me it was not a problem he would note the reservation. When we finally arrived the girl at the counter checked us in quickly and got us Its not in a good area. I was not familiar with the area at all when I booked the room.
I liked nothing Room smelt of Marijuana, no hot water, was charged $112 extra for no reason. Front desk person lied to us.
The way that the room looked. The rooms were a little too small for me.
Room not ready at check in time. Booked double bed but was given single bed. My two teenage kids and myself and my husband had to sleep in one bed. Worst hotel experience ever !
The room was n ice and clean, and the location was very convenient. Plenty of restaurants nearby and easy to get to from the freeway.
Price They offer wifi with a charge but it never worked and their business center was out of service
I liked the location. There were many businesses and restaurants very close by.
Free soap? Nothing worked. The fridge didn't work, the location was terrible, the trash was run at 4 AM right outside my bedroom, my keycard kept getting erased so I'd have to wait in the long lines just to get back into my room. How they handled room payments (I rented the room ahead of time, but they didn't take the money until I stayed.) I'm lucky I rented online through a travel website; I would have been very upset had I paid the $100+ they were charging. It certainly wasn't even close to worth $100 a night.
We stayed at the Inn for a week. Staff was friendly and informative. Nice pool although the weather was a little too cool to jump in. We wanted a safe and comfortable place to sleep and that is what we had. We would stay there again. It has been about 8 year since we had been in Phoenix and sadly, the MetroCenter area seems to be a bit run down. More homeless than I had remembered and I'm sorry to see the condition of the area deteriorating. Not the hotel's fault but location could scare some people off.
Shower fixture not attached to wall, hanging down. Grout in wall tile is mildewed. Poor repair evident. Cleanliness lacking. I decided to NOT shower.
The cute black girl at the front desk. It took an hour to get internet after paying $7 for it.
Liked the location, room size, price and customer service DID NOT like bugs and roaches in the room, had to get my own bug spray, fees for WIFI, no breakfast included
Checking in was a complete nightmare. After we checked in we couldn't access our room till it was cleaned. Finally went to our room only to find someone had been given our room. Given another room and that one looked as if someone had been murdered in our room. Box spring has huge blood stain that didn't look that old. Drug deals, homeless people, prostitues, gun shots. Absolutely horrible and I have no clue how they are even open. Worst hotel ever!!
Proximity to Fry Bread House restaurant. Really shady part of town and sketchy people. They advertise WiFi, but it costs extra. I worried about the security of my car and it was loud.
Nothing . I liked nothing about this place . Roaches alive and dead all over it was so nasty within two minutes of being in the room I regathering my shit and left . Nastiest place I've ever thought about staying . Renting to the drug locals and didn't feel safe at all . Just nasty ... Stay away from here Roaches , the other people staying , noise , toilets stained and sink stained . And live and dead roaches everywhere . Disgusting ... Immediately left and found another motel to stay in .
I liked that I had shelter I didn't like the burn holes in my cover the weird leakage when I flushed or washed my hands
Filthy dirty motel. Not worth the price. The motel is a hangout for criminals, drug addicts and prostitutes. Rooms that were supposed to be non-smoking reeked of stale tabacco odors. Horrible hotel. Swat squad with subscribe guns were active on the premises.
The price for one night is unbeatable. The room was nice. Very modern. And the lighting was absolutely amazing. Perfect mirror to take selfies in. I have never delt with such horrible customer service. CeeCee from front desk was extremely rude and had no sense of customer service.
Buena ubicación para recorrer la ciudad de Phoenix. Personal amable en la oficina principal. El desayuno era bueno. Las camas no son muy cómodas. Habitación algo sucias. alfombras
Era una habitación de no fumadores que olía a humo. Las toallas estaban manchadas. La habitación debe repintarse.
The location was great; iHop, Taco Bell, and Carl's jr next door. Also, most place that we traveled was about 10 - 15 minutes. The pool and jacuzzi was awesome! No LCD tv for us. It was a tube tv. Most channels didnt work. Beds were more on the stiff side. Price was not so worth it, but beggers can't be choosers.
Las habitaciones studio tienen nevera, microondas y vitrocerámica. El hotel tiene bichos en la cama!! Las puertas y las paredes son delgadas, así que hay mucho ruido. Almohadas de plumas/colchón son incómodos. El hotel no proporciona champú ni acondicionador, sólo un jabón de calidad. Las toallas eran pequeñas y ásperas.
Para quienes queremos llegar a tiempo y en el menor lapso posible, nos acomoda muy bien este hotel. No, todo bien.
lo economico que fue el olor del cuarto
Este hotel lo hemos escogido ya en algunas ocasiones por su cercanía con el aeropuerto que es donde tomamos regularmente los vuelos. Todo bien.
The staff was excellent...both the office and cleaning. The free wifi was a pleasant surprise. The shower worked well. The beds were comfortable. The room was terrible. It must have been put up in the early 1900's. There was a patch of flooring missing in the bathroom that was 1 foot square. The desk chair was ready to collapse. The TV was ancient and poor reception. When you pulled up the knob for the shower the faucet pulls out of the wall. Basically it was in terrible repair.