Servicio de transporte (Tesla). Check-in temprano (si está disponible). Excelente servicio Las habitaciones son un poco pequeñas
El personal era muy profesional, atento y amable. Un gran servicio de habitaciones. El hotel estaba un poco más lejos del centro de lo que pensábamos. Sin embargo, proporcionan un servicio de transporte gratuito.
The staff working there are very accommodating and friendly. I got to the hotel early the first day and was directed to the free breakfast and allowed to store my bags for free. Breakfast was great! Mini pancake machine along with waffles and eggs. The room was large and comfortable. The location was convenient but not as convenient as some of the other hotels downtown. (I like walking around so it was a bit out of the way returning home in the evening by foot.)
The air conditioner was too loud
Pros; bed was very comfortable, staff was very helpful Cons; bit of a smell in the lobby and in hallways. Industrial district it was located in.
Bathroom had peeling wall coverings. Fridge was in compartment of entertainment console, no ventilation. Poor concept or maintenance.
Rooms/hall ways are in need of work.
Bed was comfortable, it was quiet. The check in guy at the front I thought was rude. There were random stains on the curtains, walls, and ironing board. I thought the price was too high for the quality. If it were 200 for 2 nights instead of 300 I thought that would've been more fitting. Might as well stay in a la quinta
Breakfast was good if you get there early enough. Staff was nice. Decor was modern and stylish. Breakfast area was really hot. Ice bucket was dirty. Noisy at night. Other guests and sounded like dumpsters outside were being emptied by garbage truck. Industrial area.
Your employees were very helpful and friendly.
Staff was fantastic and everything was very clean price?
Breakfast was ok lobby area ok Everything else was bad pool room tv everything else
Breakfast, friendly staff, free shuttle ride, comfortable bed Artwork, further away from nightlife
Staff was very customer oriented. Quite clean. Good breakfast. Location was not as good as expected but did have a shuttle running every 1/2 hr. To the downtown area. Shuttle stops at 9:00 pm. Early stopping of the shuttle. Should at least be til 10:00. Otherwise, enjoyed our brief stay.
awesome free continental breakfast, the most comfortable beds, pillows, linen and towels we have ever experienced. Clean and up to date facility...highly recommended! too much furniture in the room, three chairs that got in the way. that is the only negative for this place.
Location ... walking distance to downtown sites
Excellent for the price and location.
El confort de la habitación, era grande con nevera y microondas, el baño con hidromasaje y buena cama. Se oye todo, tanto a los "vecinos" como el ruido de la calle, aunque no como para no dormir.
Ubicado cerca de zona de rEstaurantes y bares. ptróximo a la ciudad. El espacio para el desayuno era escaso. Poca variedad en la oferta de desayuno. Habitaciones más bien pequeñas.
Alegra ambiente No está cerca del centro. Imprescindiblr transporte para las principales atracciones de la ciudad.
$5 Uber ride from Broadway district and shuttle to there. No shuttle service back to the hotel after 11 pm.
The location was close to downtown. The room smelled like old wet carpet, the smoke detector went off for 30-40 min in the middle of the night. This was not a good nights rest!
The staff were helpful and friendly overall, absolutely acceptable, but not stellar. The shuttle was very convenient for me to use instead of renting a car for a less than two mile trip to my business destination for the five days I was there. The shuttle drivers were especially friendly and seemed to really care about getting their passengers to their destinations safely and efficiently. The hotel needs renovation, and it lacks several of the basic amenities I've enjoyed at many other Hampton Inns (fridge, microwave, more spacious desk/work area) The carpet was older and worn, giving the impression it was dirty even if it wasn't.
Staff started slamming doors all around our room at 5am..... This is the second time this has happened at this hotel. We will not be staying there again.
Excellent location and extremely helpful front desk. Highly recommended and would definitely stay here again.
The room was very clean and nice. Employees were very nice as well. The two women who were the workers at breakfast every day were superior. Friendly, helpful and very cheery. Totally loved them. Your two shuttle drivers Craig and John were superior as well. Had a wonderful stay.
Great hotel! Perfect location for Vanderbilt and downtown Nashville
Great location, clean rooms, good service and great in town shuttle N/A
Colchón de espuma de memoria era fantástico. Mejor colchón en el que he dormido en un hotel. Desayuno gratuito y aparcamiento gratuito también una ventaja para la zona. Caro, pero probablemente la mejor oferta alrededor del centro de Nashville.
Me dejaron usar un cargador de teléfono móvil de repuesto. Muy útil.
Jardines Aparcamiento muy lejos
Diseño y mantenimiento de jardines La habitación no estuvo lista a tiempo, gastos al azar, y una ligera actitud grosera hacia los clientes
la vegetacion, la arquitectura de jardin Sustrajeron de la habitacion un pantalon negro de mi esposa y un juego de viaje de mi hijo
The bathroom layout was fairly institutional - wall hung sink with no counters and an awkward shower configuration that made it difficult not to get water everywhere. The price was lower than some of the other hotels in that area, but on previous visits I paid less at hotels east of the city with far better amenities. Since I was only staying 3 nights and not planning to eat in my room, the full size refrigerator and two burner stove weren't of value to me.
The staff was very helpful and friendly. It is located too close to major roadway where you can hear the traffic early in the morning.
Nothing Had to wait 4 hours after check in time for room to be ready. Staff not friendly. Not clean. Horrible parking. Door locked us outside in freezing conditions key didn't work. Awful stay all around. Avoid this hotel.
The staff was friendly and the room was clean. They are still doing remodeling so it feels like you are in a construction zone. I imagine it will be nice but they should have a discount for thhis period.
3 out of 4 showers I took didn't have hot water! Hurt overall positive experience
The front desk staff was wonderful! I couldn't get hot water in the shower.
Due to an early flight, I had to pay an unexpected $11 to travel a short distance to the airport. Unaware and unexpected!
I was disappointed in their workout room as almost all the equipment was broken.
Friendly, helpful staff. Very good breakfast and happy hour. Comfortable clean room. Airport shuttle any time. Free internet.
Very nice room, comfy, clean the people that work there always go the extra mile to accommodate you... I have stayed in several hotels in the area but this one works excellent and their internet works as opposed to many of the hotels in this area that subcontract the internet to some outside provider and as soon as you have a few people on line in grinds to a halt!!! If you need to work this is your place... Everything was great...
location to the airport and the staff which were efficient and helpful our stay exceeded all expectations
That they had a shuttle that you could use. One of the employees behind the front desk.
Convenient to downtown area. Noisy area. Especially at night. Loud music.
The whole stay was great from the valet parking to checking out. It was the best hotel experience we have had in a long time. The only thing we did not like is they did not have a swimming pool and my son was upset about that.
We thought the beds were very comfortable and the staff was very accommodating. We had to switch rooms midway through our stay due to some plumbing issues, but the hotel made it easy and comped our night. Overall they were very helpful for our very large group! I found mold in the sink which is pretty disgusting. Also, we had an early flight to catch and the formal breakfast wasn't ready, but they were surprised when I simply asked for a muffin togo. Lastly, our room totaled $250 night and for that price I expect coffee to be kept out in the lobby past 10:30am! It's Nashville people, we guests are sleeping in! So, if you're not up and ready there won't be any coffee. Not to mention, they started closing up the omelette and hot food bar by 10:10am.
The staff was excellent. Very nice and welcoming. The hotel was above par. Everything was wonderful. I would definitely recommend this to anyone.
the continental breakfast was awesome. the rooms were roomy and comfortable. coke machines didn't take dollars.
very helpfull staff and pool area
The front desk had my information wrong and the wrong dates for my stay. When pointed out they were rude and a first refused to change them. Luckily I had my confirmation email. The bathroom was first as well.
Shuttle service and extremely helpful staff
Proximity to downtown Nashville and hockey Needs a major update on appearance. Rooms were poorly cleaned, toilet took multiple flushes just to get TP to go down, vending machines only had beverages and shuttle service limited due to a call-off so we had to drive downtown and park on Saturday night.
The staff was very helpful and courteous. The fact that there was no restaurant that stayed open until late at night.
It was an ideal choice for us especially having just flown across the Pond taking nearly 20 plus hours. It was close enough to Nashville airport but not too close. Would definitely use the hotel again.
The room was very clean and inviting and the bed was very comfortable. It was a quick ride to downtown (10 minutes) and the airport (20?). The shuttle was somewhat understaffed and I wound up needing to cab to downtown for a meeting even having planned 45 minutes in advance. And surprisingly the coffee in the restaurant was awful. I would have expected better from the real Maxwell House.
Nothing The staff were horrid. The hotel is filthy it smells. No carts for luggage no service no help. Disgusting. One of the worst stays of my life.
Not a thing. Worst hotel I have ever stayed in. The Fourier smelled like sewer and every night about midnight the rooms started to wreak of sewer. There was hair everywhere in the bathroom like it hadn't been cleaned. When we got home to unpack our suitcase and all its contents smelled of the stench. So gross.
Staff members were okay The hotel is not where I would stay again. It is worn down pretty bad. The rooms reminded me of a "Budget" type "motel". The carpet was worn and stained throughout the entire room. I have plans to returned back to the "Hilton" family type hotels. obtw- they charge for everything....meaning the little extra stuff that many other hotels give away. I am on the road about 5 months out of a given. The extra stuff is what makes me come back to those locations when back in that area.
It was in a good location for our needs. Great view of the downtown skyline. The room especially the bathroom was not as clean as I would like. The bottom sheet was either too small or not fit properly. It rolled up during the night and I found myself sleeping on the bare mattress.
The pool was nice. Everything went wrong. The hotel didn't have our reservation and even threw is out when we got upset that they didn't even let us to use the Internet free of charge to prove that we had a pre-paid (!) reservation. We had to drive to the nearest Starbucks for the Internet and then they finally but not eagerly gave us a room from the first floor with a very noisy air-conditioner! For the breakfast they only give one coupon per room and again we had to fight for our rights to get the breakfast for both of us as we had paid for. Can't recommend this hotel to anyone.
This guest did not leave comments about this hotel.
Location was wonderful! Easy walk to down town and right across from stadium! It was really loud. Large gaps between door and floor allowed for all hallway noise to travel into your room..
This guest did not leave comments about this hotel.
It was newly renovated. Breakfast was good.close to the pedestrian bridge over to Broadway.room was excellent. Loved the gift bag in the room upon arrival! No
I absolutely loved the location. If you don't mind walking, its like a 15 minute walk to downtown. But since it was raining, we took a Lyft which only cost .55 after getting a promo code from the guy on the front desk! I could have done without the view of the interstate from the bedroom window.
This guest did not leave comments about this hotel.
The polite and accommodating staff as well as the breakfast and shuttle service
Location for the price Room was on highway side, very loud. Also smelled like mildew or mold parts of carpet was wet, ceiling above bed must of had previous water damage all night we were worried about it falling on us.
It was mostly more or less what I expected, which was good. This particular location is highly problematical whenever the stadium on the other side of the street is in use because of the way traffic is controlled. Need more space to explain.
Close promimity to the Nissan Stadium, just a short cab ride or 1/2 mile walk to Lower Broadway area. Offers a nice free breakfast. Promised shuttle but when asked said its not available or not running, called a cab or said we could walk the 1/2 mile over the river to Lower Broadway. for nearly $--- a night was at best a 2 star hotel. Clean ,usable but staff not helpful or friendly
Staff friendly and helpful. Area great for walking to check out down town Nashville like a 10 or 15 minute walk. Loved the music close by! Pool little chilly but clean and maintained and not too cold to swim in.
the only thing good about this hotel is that it is close to the interstate This is an old building, the window in rooms facing the interstate are very small and do dont give you a view on the first floor. The Pool area is a steam bath and unsuitable for lounging. I found the staff to be rude and less than helpful.
Proximity to downtown and attractions Hotel is a bit worn out
I appreciated the staff. I checked in the weekend of the Women's Final Four. It was extremely busy. But the front desk was exceptionally helpful and professional. They worked hard to accommodate a change in my room selection, when it did not appear to be a possibility as they were fully booked. Within 30 minutes of check-in they had taken care of my request. I really appreciated their "going the extra mile" to make our stay special. I also really liked the location. We parked the car and walked over downtown. The capitol is a few blocks away and the Davidson County Courthouse. These areas offer lots of green space. We would definitely stay here again.
location, location, location great staff starbucks in the hotel parking is a bit high
Location to Broadway, in-house Starbucks and bar. The windows were leaking because they were poorly sealed which leaked condensation and the wall paint was peeling because of the moisture. The room smelled like a locker room because of the mold growth. We paid to be close to Broadway but I expected the room wouldn't smell like a locker room and have black mold. Thank god we didn't have to spend much time in the room. If we didn't have the mold and the stench, stay would have been great.
Location Booked a king room, but when we checked in they gave us a room with two double beds. I had the reservation confirmation that showed a king room, but they said they had no king beds available. They did not offer to give us a discount, but "upgraded" us to a double room that had two bottles of water, a candy bar, bag of chip, bag of snack mix and two drink vouchers.
We loved the quick easy check in and the complimentary breakfast buffet! Omelets were made to order and delivered to our table, and the wait staff couldn't be nicer! They even asked if we were finished eating before breaking down the buffet...for those of us with sleepy teenagers this was a real plus! We picked this hotel because it was located downtown and we like to be in walking distance of tourist attractions when we travel. Location was good, but be aware that this hotel is located up the hill from the downtown area...and it's a pretty steep hill! For women wearing heels it can be a bit of a challenge!
Nice room, clean, cookies, and nice staff. Parking was extremely expensive. Also, this should be noted in your booking as it is an added expense.
Very nice accomodations... walking distance to all the activities on broadway street... restaurants, pubs, tourist shops and nightlife! We checked in hours before the blizzard hit and the highways shut down... Hotel staff was very limited, but did their very best to accomodate our every need. The lounge is adequate... a limited but very good menu. And live music at night. Clean room and friendly staff... whats not to like???
Great spot. Close to everything. Clean, comfortable room, nice lounge! Friendly staff.
We got a room. Although we did not need it, the bathroom was very accessible. Antiseptic. Needs a refresh. Poor layout: the room and the valet parking.
very impressed with the breakfast..the staff was well informed about what to do...what to see..loved the valet parking!!! there was no waste basket in the kitchen
Pretty close to all the things we were interested in. Clean. Breakfast was pretty decent. The room was larger than we needed, though it was arranged oddly. They need a separate service elevator, even if they reserve one of the three in place now for service only. There were a number of times where staff had the elevators filled. Also, they could probably turn the AC down in the hallways -- it was actually cold in the common areas.
Location Rundown. You can tell there's been no money invested in the hotel.
We found the staff super friendly and very accommodating to our needs. The beds were very comfortable and it was nice to have the kitchen facility although we didn't use it.
The breakfast was excellent. We were only there overrnight, so not much time in the room.
Bed and pillows
Staff was great, very friendly, Jon was the best. Food was good and the drinks are always nice. Beds were very uncomfortable for me, way to soft and sunk in. Bathroom door doesn't lock refrigerator was tiny compared to other hotels of this kind I have stayed in. At over $200 a night I expected better.
All in Complimentry Benefits. We booked for two nights and enjoyed our nights and had planned to be in the area for 7 days. We inquired to stay an additional 5 nights and the rates available were up about 25% higher. We ended up booking somwhere else for 5 nights right next door. Still highly recommend staying at hotel if you are haapy with price.
El hotel está muy limpio, el personal muy amable, las camas muy cómodas. La ubicación es perfecta para toda la emoción de la ciudad. El hotel no ofrece wifi gratuito. Tienes que pagar por el día, y por la alta tasa que cobran por noche debería ser gratuito.
Nicely updated hotel--very close to Vanderbilt University, the reason for our trip to Nashville low water flush toilet had to be flushed 2 to 3 times on certain occasions.
Nothing Over priced, dirty, under construction, rude desk clerk, no breakfast, uncomfortable bed...
Too far from downtown Nashville if you don't have a car.
It was nice and clean, sooooo convenient location, good quality breakfast.
Your very friendly staff and the shuttle to the 'honky tonks' We only stayed for 2 nights and we should have stayed for 4! We were celebrating our wedding anniversary and the hotel 'upgraded' us to their executive floor - but no one told us about the executive lounge, perhaps a missed opportunity to impress?
I was scheduled for surgery at a nearby hospital at 5 AM. This hotel was conveniently located. When we arrived, we discovered the hotel was being renovated. Parking was disturbed, registration was located on the second floor, and there was noises of construction outside our window. I also stepped on a sewing needle during the evening that was embedded in the carpet.
This hotel has live music every night which, while not significant for us, might be attractive to others. It is very close to Vanderbilt University which is a major plus for us. The air conditioners in each room are noisy.
Very helpful staff, great location and wonderful to have a shuttle available for nearby commuting. Very clean. A 4-5 star experience.