cercanía aeropuerto, servicio shuttle, staff agradable nada
El personal de recepción era estupendo... Por la tarde ofrecieron un pica-pica de cortesía muy bueno. No había servicio de habitaciones después de las 16:00 así que no me pudieron cambiar las toallas.
The location and historic charm are off the hook, Rooms we're lacking for the quality we were expecting.. All and all good stay...
The location is great for proximity to downtown and Vanderbilt. The bar and lobby areas are nice. Bartenders were friendly and had good wine suggestions. There was a wedding on Saturday that took over the entire lobby for much of the day and night, so that cut down on our enjoyment. Friday night we enjoyed having a glass of wine in the lobby while listening to live music and waiting to meet friends for dinner. The shower stall was old and had mold and mildew stains in the grout. We were awakened several times during the night by people passing through in the hall. They weren't being excessively noisy; it seems to be a design flaw. I much prefer the Hutton. Even the Loews is better.
Staff was wonderful. Rooms well appointed and comfortable beds The fitness facility could be expanded by a lot!!
The staff was amazing and super helpful! Everything was clean and nicely remodeled! The hotel has zero parking you have to pay to park which was very expensive!
Hotel was closed down, apparently for weeks, upon arrival, due to an electrical issue. Was not notified prior to arrival...decided to cancel rather than agreeing to stay at their replacement Marriott which was further from downtown and not rated as well.
Staff was super kind and caring.. great facilities . Nice nearby locations.. great value. Totally worth the trip
Easy access, location, covered parking, clean place.
Great location, very clean and new hotel. Off street parking, easy check-in and friendly staff. Walls are a little too thin, slow elevators.