La vista era increíble desde el edificio de surf Las escaleras y ascensor estaban muy sucios. Las habitaciones necesitan una puesta al día. Las habitaciones no se limpian adecuadamente.
Sales por la puerta y estás en la playa y piscina Puerta rota, olor muy malo en la habitación
We liked the proximity to the beach. When booking this room, I did a great deal of research. I read reviews, I scanned hundreds of pictures, studied accommodations and compared them to prices. This hotel had beautiful pictures and some pretty good reviews, so we decided to give it a try. The first thing we saw (and smelled) upon arrival was giant dumpsters of trash and men were shoveling it out of the building into the dumpsters. We checked in just to use the pools because our room wouldn't be ready for a couple of hours. We had to go find parking across the street before we could swim. The hotel was very crowded so we walked around for awhile looking for a place to leave our things. Before we could find a chair, a security guard asked us where our arm bands were. We hadn't been given any armbands so we had to lug all of our stuff (including our eight month old daughter) back to the registration office to get them. The resort boasts it's number of pools but each of them was warmer than some baths I have taken. We eventually ended up at an indoor pool where a lady was sitting right next to us smoking. After a couple of cours our room was ready. I was excited because it was advertised as ocean-front. When we got into the room, our balcony overlooked the parking lot. There was a mini fridge which we had planned on keeping our sandwich meat and our daughters food in, but it didn't work, so we ended up traveling to and from the ice machine several times to keep our things cold.
The rooms and housekeeping was good. People drinking in the pools with kids
Everything Loading and unloading zone. Too small and no help by staff. Traffic jam area!
Out front between the resort and the ocean. The pools / spa / grounds area. Beds were a bit rough to sleep in. Kinda springy. Pools could open earlier and stay open later.
Convenient to restaurants Kids next room banging on railing at 7 in the morning.
Location off beach was wonderful! We traveled off-season, so traffic on Ocean Blvd wasn't an issue, but it would be during peak season. Parking is located in structure across the street and that was OK (prefer connected, but it's on the ocean front, so...). The Breakers ain't the same Breakers! Beware there are two (or more) towers -- North and South. You check into the North tower and it's all clean and wonderful looking, but if you're staying in South, it has more of a Motel 6 feel to it. Old, outdated. The three things that keep it alive are: Oceanfront views, price and housekeeping staff. Our phone didn't work, and (oddly) we didn't have a shower curtain, but they got right on it. Also, the beds are immediately there when you open the door, so be aware while dressing. Parking during check-in can be congested. Staff was harried -- took incoming phone calls before people standing in line (my pet peeve), but our check-in guy was cool and accommodating.
Breakers Resort failed to bill Hotels.com for our stay which was purchased two months prior. Breakers had billed us again for the stay and I contacted Hotels.com the following day after checkout to investigate the billing problem. They contacted Breakers and resolved the billing issue. Breakers later contacted me and apologized for the billing issue and explained they were crediting our card account and waived the standard resort fee. The prompt response was much appreciated! Enjoyed our stay and will recommend Breakers Resort
Some construction going on but other than that it was perfect. It is off peak so I understand doing the construction now. The staff more than made up for any of that inconvenience though. Wish they had a shuttle service to Broadway at the Beach for shopping and entertainment. Great winter rates on ocean front suite. Would love to come back with the kids this summer.
Room was never cleaned correctly. Very disappointed
The 2 bedroom suit was fabulous, it had a kitchen , fireplace and great view! Only thing I didn't like was there was no fruit,Danish or juice with the free coffee in the morning,
I really enjoyed everything about the Resort, when we arrived they upgraded us so for less than $200 per night We were able to enjoy a luxury hotel. I wanted to stay an additional night but they couldn't accommodate that.
I was so impressed. All of the staff were extremely friendly and polite. It felt like home!
Room comfort, decor, and cleanliness. Location, particularly being on the beach. View of beach from room and balcony. Indoor and outdoor pool area. No baby change table near pool. Walking to parking garage was inconvenient especially with a baby and walking as a female alone.
I liked the staff the amenities and comfort that was offered by the hotel The only thing I didn't like from the hotel was the check in process and the parking. This process wasn't bad by no means it just seemed to a bit crazy and hectic
the room was very nice and clean. very quiet. however not a comfortable chair in the room. parking policy and location are atrocious. the first 3 floors of the deck were nreserved for valet parking($8 dollars) and they were all but empty.received a warnig of possible towing if i parked on the first level again. deck was two blocks over.a long walk in rain or (yes) snow.
Quick response and confirmation Pools are tooooooooo small. No inside lazy river! I never found or saw the inside pool. Weight room always busy! Parking deck is very tiny and dangerous!
I enjoyed the location, the multiple pools and jacuzzies, the ocean view from the balcony, the comfort and cleanliness of the suite.
Room was excellent with ocean/beach view. Very nice set up and everything went fine without an issue. Very slow season, so this was not a problem for me, but in the summer the parking is across the street behind a restaurant in a parking garage. This could be a frustration.
Clean, Beautiful Decor, Beach Access King bed was uncomfortable
The couch in the room was unconformable because it was a fold away bed, needs to be replaced with a real couch.. The bed room shouldn't have a window that looks into the hall way out side of the room.
I liked the comfortable beds most of all and the quality of the furniture. We stayed on the 14th florr and the view was great. I did not like the front desk staff that showed lack of helpfulness.
Loved the stay once we actually got a room and got settled.
room was excellent staff vey friendly. information advising on hotel amenities would have been useful - we only discovered indoor pool at checkout!
It was very cozy and relaxing. personnel was extremely helpful. the hotel was very quiet. the parking was across the street.
Teníamos una habitación frente al mar que era lo suficientemente grande para satisfacer nuestras necesidades. A mis nietos y a mí nos encantó la piscina cubierta, río artificial y jacuzzi. La piscina y el río eran muy cálidos y perfectos para tener algo que hacer juntos. El desayuno estaba bien, como estar en casa. El personal era fantástico y muy acogedor. La instalación es un poco vieja y necesita algunas reformas. Eso no cambia nuestra estancia, así que estaba bien. No hay salidas para cargar sus dispositivos en la zona de la piscina o baños pero lo hicimos funcionar.
I like that it had a lot to offer to families and was beach front! I didn't feel that everything was clean. I SPRAYED my bed and that was about the only thing I sat on. The couches looked stained and my brother who slept on the pull out bed said it stinks.
Location, water parks and access to the ocean was good The service was poor from day 1 till I got home and is still poor. Day 1 - dirt or something around the toilet and tissue roll was broke. Fan above stove broke. broken knife in drawer. gave knife to lady who cleans rooms says not my job. day 2 - Called about fan - still no knife returned -no one showed to fix fan- elevator stopped working, stuck on 3rd floor day 3 - called again about fan and knife - no one cleaned room called for towels twice had to go get towels from main desk. got knife around 4pm day 4 - no one cleaned room again, called about fan, now someone shows late that day. day 5 check out, daughter left phone, called at 2 spoke to a fairly rude female, who showed no concern with taking my name or number and said some might call me tomorrow. called back at 6:30 and spoke to a very rude female who tried to hang up after saying the cleaning people went home at 4. I told here I called over 4 hours ago, she looked it up and said they found it but the lost and found person is gone and want be back till Wednesday and there is nothing that anyone can do. So I am still waiting to get my babies phone back.
Very child friendly. Lots of things to do to entertain small children. Definitely a good family atmosphere. Oceanfront queen suite was crowded for four people. I had stayed at this resort before and with the oceanview room with two queen beds we also had a sitting area with a sofa that gave us the extra room we needed to be more comfortable. Oceanfront was not worth the compromised space.
The rooms were huge and comfy. We were right by the children's pool area, so I expected it to be loud, but it was not. The beach was great. We also enjoyed the Malibu beach bar and the entertainment at night. All of the staff we encountered were extremely friendly and helpful. I would stay there again. There were some areas where the ceilings and walls needed some cleaning. The pool areas were very nice but were always very crowded.
Convenience, location business center and staff Comforter on beds, seems outdated
It was very clean place to stay. Good for toddlers There is two sea crest hotels I though i was staying in the one infront of the beach but instead they gave me a room that was not ocean view I thought that was not good since i payed almost $600
Very professional staff. Our room was very nice with a single bedroom (dual queen beds), a double murphy bed and a hid-a-bed sofa. The view was amazing. The pool area is very clean and well maintained.
It was a last minute deal and we were pleasantly surprised. Super nice staff. Location was beautiful. Walked right out to beautiful beaches. No breakfast included. Would have been nice to get some coffee or tea first thing. But not a deal breaker. Would definitely go back.
This is what you expect from Marriott. Beautiful Ocean Front Property just steps from the ocean. My adult daughter and I were upgraded to an ocean view room that was fantastic. We enjoyed the Spa here very much. The staff was attentive and helpful. Added fees. Pay close attention to the fine print. There were many additional fees that add up quickly.
We were first timers to Myrtle Beach and since it was a short trip we were wanting to splurge and not drag our camper. We were beyond pleased with the value of this Resort. We had a fantastic Ocean view at a really nice Resort for not much more than the local campsite. I would for sure recommend staying here if you are not into the "Ocean Dr. strip scene" because unlike the hotels there you have privacy. The pillows they were too flat!!
The public areas and amenities are fantastic. Definitely the best option (ONLY option) for luxury accommodations in Myrtle Beach. The room was clean, but spartan. It did not match the look of the rest of the facility and definitely needed updating.
I think this is one of the top hotels in the Myrtle Beach area. The staff is outstanding and everything is clean. They even allow you to bring your own beverages to the pool area as long as they are in a plastic cup. My second visit and not the last. Nothing negative to add
Everything was great!!!
Nice place very clean and affordable, at least this time of year. I can't comment on how it would be during peak tourist season.
It was greate!
I like the rooms and the facility. Parking was a bit challenging, but overall it was OK
I really enjoyed the ocean views,as well as the very close beach access. The staff at paradise resort were very friendly and accommodating. The only thing I didn't like was the hotel restaurant was only open during daytime hours.
The room was excellent with an indescriable view. the staff was helpful and always ready to help. we would love to come again.
Everything was wonderful. From staff to our staying! They always made sure we were welcomed, and it was simply beautiful! Will be back very, very soon!
The pool area was unique to Myrtle Beach. It was very enjoyable. The shuttle drivers were very friendly. The girl we originally checked in with could use some hospitality training. Everyone else at the front desk we dealt with were fine. We arrived in town at 10:30 am(check in is at 4) but usually even with checkins that late you can get in your room by 1-2pm. I'm not sure why it took so long because the floors in our room were disgusting, our feet stayed black. It felt like you were walking in a greased frying pan. The bedding for the fold out sofa was all wadded up not folded.
Staff was very friendly No late check outs
The view was amazing and room was very clean Making requests was not effective and weren't honored
I understand that there was a hurricane the week before, but they still booked us on a floor with damage. The pool was a disaster from the storm, but it also had green moldy walls and tile, and that takes a while to build, not just a week. They have a parking garage for guests, but you have to come down to the main lobby then cross the area and go up in another elevator to get to the room. There was no phone system when we were there, when we inquired about it, the clerk said it was the phone company's fault. How come all the other places have their phone back up, and not this place>?? The clerk took a break from the desk and put up a sign back in 5 minutes. She stepped out to smoke. One person on the desk?? Really?? Come on. We refused to stay there and left for another hotel.
Tight parking deck, broken shower curtain rod and a sink faucet that only gives hot water
Clean rooms, great food!! They busy and still had alsome Customer service! Friendly atmosphere!!!
On the beach The entire hotel was Filthy and smelled horrible
It was clean and a nice facility for the money I paid. Overall a nice place and good location. I didn't like that for wifi for 7 days I had to pay 40 dollars and I could only use it one device at a time. That is ridiculous!! Also the walls were kind of this so I could constantly hear my neighbors. The outlets in the room were crappy so none of my devices would stay plugged in and sometimes they didn't work.
Everything. Everything was misrepresented in kayak. No room like mine was even shown in pictures and that's exactly what customers look at. oh there's also two VERY DIFFERENT buildings that are Westgate: ones a very nice condo, the other is literally a shitty roach motel. There's no differentiating the two when you're booking a stay. The staff talked to me and treated me like I was a child. I didn't even stay there the night I checked in. Kayak also informed me that I might not even get my money back even though I wasn't even there 24 hours. Unfortunately I won't be using kayak again.
I enjoyed jerry he made the trip for what it was lacking worth while Hotel food and drinks were terrible, needs better menu especially if you want men with families to stay or married couples with no children who enjoy food and drink
The staff was very nice, the food was good, location can't be beat. Good price, the room was clean. Would definitely stay here again!
Great place to stay ocean front views are gorgeous
I liked the location and amenities at Westgate. The onsite restaurant/sports bar was great also. The location is right across from the amusement park on the beach. There is also a water park next to it also. Our room was nice and the staff was friendly. The only thing I noticed that could be improved was having a laundry facility in each building instead of one. Being on the beach does lead to dirty clothes and there is only one building that you can wash. Not a big deal but room for improvement. Most Westgste properties have washer and dryers in the rooms. I think this would be a decent compromise.
Our room an our view we spectacular. I loved the clenleyness of our room. The staff was amazing and treated us great. We were very close to attractions which made it a lot more fun. I didn't like the fact that room service ended so early. I also didn't like the fact that because my husband wasn't 25 we couldn't get tickets to one of the dinner shows. But even with that our vacation was lovely and we plan to return
The pool deck opens up onto the beach and the room was spacious for the fee Main elevators closed after a few seconds with poor sensors as my youngest was closed on twice. Room door was broken (barely hanging on) making getting into the room an event.
We did not feel welcome at all!! Everythimg we ask for was only for "owners" ( parking, umbrela and beach chairs, lobby) staff were more interesting in selling time share vacation than make a guess feel confortable.
Loved being at the beach! The room was clean and had a great view. The rooms with a jacuzzi were fantastic!! (This is in the new/nice building). I didn't like the fact that they have 2 completely different buildings and your parking area depends on the building you are staying in. One building is really nice and has the parking near you, but the other building is not very nice with parking across the street. I think you need to know this when you are booking a room.