El restaurante del hotel es realmente bueno. También nos ha encantado la amabilidad de todo el personal y las instalaciones del hotel. El hotel queda un poco lejos del centro, aunque se puede arreglar con un taxi.
esta muy centrico, se descanza muy bien, ofrecen buen servicio, mucha atencion del personal en general, su centro comercial es muy bueno. todo me gusto.
Las opciones de tiendas que exiten dentro del hotel Si muchos niños en las habitaciones contiguas
La atención del personal es excelente muy amables, muy grata experiencia Solo en el ares de la alberca creo debería haber más personal el servicio es un poco tardado
La atención del personal es excelente, muy amables, muy grata experiencia En la zona de la piscina debería haber más personal; el servicio es un poco lento
The hotel maintains a colonial and historical atmosphere with newer amenities.
Bad High-Speed Internet, room was extremely humid, beds were not comfortable at all! It was not the best experience.
This is my first trip to Merida in a few years, I was used to the semi-tired hotels in the city, I tried the Intercontinental and was blown away by the service, huge rooms and free wireless internet everywhere including rooms. A must go hotel when in the area.
A gem! Located about 10 blocks from the Grand Plaza in a cluster of other hotels to include Hyatt, Holiday Inn and Americana. The building was once an old hacienda completly gutted and transformed to a delux property with most congenial stall ready to serve, plus excellent dinning, gift shop, lounge, and pool. The magnificant room with marbel floor, large bathroom and central air conditioning, large-screen TV. A gem.
Visited Merida and stayed at the Inter-Continental, Villa Mercedes. Experience was great! Hotel located in center of town near everything. Staff was outstanding accomodating every request. Room was very confortable and everything met or exceeded expectations. Would highly recommend to anyone wanting to see something other than beaches.
Great Experience the hotel is beautiful, the food is good it has the perfect atmosphere to enjoy a great time in Merida.
The bathroom is clean and big and has a great bath tube. Breakfast great. The hamaca in the room, very quiet, staff very frendly. No
The hotel and owners couldn't have been nicer. Our room was always clean and quiet with all the comforts of home, and then some (like a hammock). It rained most of our trip and they were kind enough to lend us umbrellas to take with us. The walk to the center of downtown was a little longer than I'd anticipated, but still very doable, if that's even a criticism.
sitting on the balacoy and watching Merida city life going by and the city lights ice and wash cloth
location, close to Zocalo Rooms are not clean and very noisy. We stayed at a room facing the yard first and could hear machine noise. Then we changed to a room facing the street, the cars were extremely noisy. On the website, they claimed they provided continental breakfast, but actually there were only disgusting coffee and some bread in a plastic box in the hotel's yard.