Excellent Rooms, location and Swimming pools. Incredibly slow service, food was cheap but poor standard - and no free wi-fi.
location on beach is nice. umbrellas on beach and towels are nice. Temperpedic style mattress Staff is not genuinely friendly and kind of smug. I had a leak in my bathroom over the toilet. Asked to move rooms, they fixed leak for a few hours then it started again but would not move me. The wifi is not free but should be for the high price. Not the best experience for me. Better options around for less.
proximity to the ocean, onsite dining options room was clean but we had multiple issues during the stay, including backed-up drained and broken a/c
The location of this hotel, beachfront and in the thick of things, was what made me select this (I had passed by it on previous Boracay visits). I was not disappointed. There are a couple of good restaurants and a happening bar in the property. The staff is welcoming and efficient. It's a big property, so there are many guests, but I never felt crowded in any one area of it. I will certainly go back to this hotel.
Goining to the great beach and beachlife The quality aoff the staff, very poor especially the reception. Restaurant and house keeping was fine!
the location of the hotel is great - exactly on the White Beach! rooms are very old, the do renovation of the hotel at the moment.
It's position on white beach was excellent and the ambience in the restaurant which was set up on the beach (weather permitting) on an evening was lovely, as was the food. This hotel would really benefit from a spa. A massage on the beach is not as private as a room in a spa.
Gorgeous views and grounds. Nothing but good things to say!
What I like best was the view of the sea from the room we stayed. Also it had a big terrace overlooking the bay. However, the swimming pool didn't have a shallow end, so the 6 year old couldn't get in the pool. Ther was no kid's pool.
The beach itself The staff is okay , the hotel is okay, like I said need to improve hotel maintenance to make it look good and not look overused. Wifi and no free transfers , there should be a daily housekeeping service, clean bathrooms and should have free strong wifi and free airport transfers. Alot of hidden fees upon check out. It was fun being there in boracay but staying in that resort is just okay. The staff need more training. They should update their system to modern. It was nice yes but maintenance should be improved.
Staff were very friendly and helpful and the service was good
Wonderful and helpful staff, always with a smile to greet you morning noon and night. Bit too far from the beach.
Swimming pool No hot water the first dat