Nice clean hotel, friendly staff, close to everything, comfortable beds, allows pets for a much smaller fee than other hotels. Not all ice machines are plugged in so the one right outside my room didn't work; had to go upstairs for ice. Food and drinks at the bar are a bit pricey even for a hotel.
Never had a suite for a price like this! And the shuttle which drives me also to Central Highschool. On the first day I saw walking a big insect on the floor (don't know the name) but that can always happened.
Watched the news and monitored the hurricane! The kids enjoyed the pool and the gym! No! It is a very nice hotel! I wish they had stoves in the suites, that's all!
Staff. They offered to pick food up for me because my flight got in so late Bed... It crunched
the breakfast and wifi were a plus!
As the name implies, the hotel offered a very comfortable experience. After traveling from overseas to visit home, I received a hassle free check-in, stay, and check-out. There were no-hidden-fees, there was a continental breakfast, and covered pull-up. The room was a nice size and the view was wonderful.
Best free breakfast of any hotel in this class, friendly staff. KAYAK screwed up my reservation
Friendly staff The hotel wasn't modern. I was expecting something a little nicer.
The bed was awesome. Real coffee cups Rusty air vents. Glasses in bathroom still had last guest's water IN them. Tv couldn't get reception on some channels I wanted to watch. Bathroom small.
Very clean hotel in a nice area of Little Rock. Nice to have a good reasonably priced hotel close the medical center down the street.
We were in Little Rock for my husbands treatment at the University of Arkansas Cancer Center. The staff was extremely accomodating. It was quiet, the breakfast was fresh and like the rest of the hotel very clean. The staff was able to give us a hospital rate for the next time we stay. wE WERE
Check out time is 11 am. They started to ring the room phone immediately after 11 and said. at 11:45 the front desk said that they might charge us for another day. WE HAVE 4 ROOMS FOR 2 DAYS AT REGULAR RATE OF $99 / DAY. and we have VACATED ALL THE ROOMS EXCEPT ONLY ONE. and vacated that room at 11:55. We travel at least 2 months out of the year. Will we stay in your hotel again. NEVER. Even if it was for FREE.
This was my second time to stay here but it had been awhile. The hotel was still in good condition: Clean and comfortable. Great location for what we were doing - Conference at UALR and much better value than the hotels downtown and just as close. Our room was on the North side of the building and right above the side entrance - early in the morning it was a little noisy but I needed to get up anyway.
I was very pleased with my stay at the West Little Rock Courtyard. The location was fantastic with more than 80 restaurants within ten minutes of the hotel. Free parking and a very secure enviornment made me very comfortable during my stay. The rooms were large and well designed. Free internet in the rooms helped me stay connected during the stay. However, the best thing about this property was the staff. The people were very outgoing and friendly. From the housekeepers to the front desk everyone was smiling and very plesant. It was a great experience and I cannot wait until my travels bring me back to Little Rock and this hotel! They know how to do it right!
The hotel is very nice. However, their idea of a 'coffeemaker' is a device that brews 1 cup at a time and only 1 packet (cup) of coffee is left in the room. This is the reason we will not stay again. Apparently the marketing is they want you up and out of room and down in lobby for their $10.00 breakfast buffet. You can (and we did) get free coffee in the lobby, but their are plently of other hotels in Little Rock. Also it was interesting that the front desk clerk brought her daughter to work with her to hang in the lobby and apparently she enjoyed telling the people checking in to 'be quiet'.
My husband and I stayed here for a Razorback game weekend/ getaway. The hotel was very nice, the staff incredibly helpful, the room was spacious, and the most important factor for us... The bed linens were crisp clean AND WHITE!! The only negative was the construction on the parkway.
Overall the hotel offered a good experience. The room was standard, with no frills. The room was fairly clean. The hotel is located near plenty of restaurant and shopping options with easy access to the interstate and major roads.
The free breakfast was excellent every morning and our server was excellent
It was a good hotel, rooms were large and comfortable.
I hate hotels that are too cheap to put in a thermostat. Those window units with a hot-cold knob never keep the temperature in a comfortable range. You can buy a thermostat at Home Depot for $8, stop being so cheap.
THere were people on boith sides of our room making noise all night.........No apparent security or management on duty to handle the situation. WE were awake ALL night!!
Very nice staff that remembers your name if you come often. I have stayed there for one week a month for 2 years and they still have most of the same staff. Good People
Good value for soccer weekend. Nice area. Typical amenities for this price hotel.
First stay was okay, since then we needed to take our child back to arkansas childrens hospital. There reservation methods have changed and I received a very rude non helpful person who became somewhat of a smart mouth until I asked to speak to her supervisor. Still they seemed to not have a rate for Arkansas Childrens Hospital patients less than two months after we were there the first time. Something should be done about this.
The hotel was clean and staff nice, breakfast NOT complimentary, but decent value for money. Drawback as I see it was that they had no coffe pots or other refreshements out after the restaurant closed. Nothing close where you could get breakfast or even a cup of joe when working at the hotel in daytime. Business center was not in a separate room, you're in the middle of the lobby with talking, music and staff walking by. Street was very busy and in rooms facing the traffic, you definitely will wake up early!
Estaba cerca de todo, el personal era muy agradable, estaba limpio. Creo que fue una buena relación calidad-precio. Estaba en la primera planta y estaban haciendo reformas de esa planta en el momento de mi estancia. El desayuno no cambió mucho del día a día.
Personal No hay internet
Bed was comfortable, bathroom was very large with a nice sized vanity for getting ready, small kitchenette was convenient, air confidtjoning and heat worked well and I didn't wake up with horrible sinus congestion like with older hotels. They do not have room service.
Bed was comfortable Shower was horrible... Water jets all clogged. Advised front desk... She did nothing. No apology, no adjustment offered. I didn't ask or demand either. Parking additional charge and wasn't connected to the hotel. Had to drive around the other side of the block. Not convenient.
Nice hotel, convenient hard to actually put a finger on it, just didn't feel welcome
It gave a great view of the city and was located right by the river market area giving easy access to restaurants and bars. The room was amazing, a lot better than its competition in the area, it was spacious with a comfortable bed. The building is currently under some construction but it causes no issues for customers. The only thing I would change about the rooms is the lighting inside the room was just ok. Unless you get the valet parking which costs $22 a night, then expect to have to walk quite a few blocks for parking during high traffic hours.
Can't grasp the needs or duvets in warm weather. Just a light blanket is preferable
I liked the modern feel of everything the facility had to offer. The staff was really nice and accommodating and the hotel itself was located perfectly. There was a fantastic fire pit that allowed the smokers of my party to gather around. I was really hoping for a nice night sleep but the bed was terribly hard. It seemed as if the only stations playing around the hotel were football. We were told that was something that couldn't be changed.
Very nice room. Very clean. Charged $10 for breakfast. Thought Holiday Inns provided breakfast.