Habitaciones limpias y comfortables. en las suites normales evitar la primera planta porque esta muy cerca del paso de los huespedes hacia la playa o la piscina. servicio de minibus gratuito para bajar al centro de Chaweng pero con horarios un poco limitados. Cercano al aeropuerto. Piscina y restaurante con vistas a la playa. Playa poco transitada, solo estan los huespedes del hotel (otras de Chaweng Centro estan abarrotadas). 4 PC con internet gratis en el hall pero un poco lentos. La playa (una de las ventajas del hotel es que tiene playa) no es espectacular como aparece en alguna guia de viajes, de hecho ninguna de chaweng lo es. Tienen buen paisaje pero el agua no es cristalina. Al estar rodeado de vegetacion pueden entrar insectos en la habitacion, a nosotros nos entro una cucaracha y un cienpies. Si se busca estar cerca del centro de Chaweng pero con tranquilidad es una buena eleccion porque en 5 min en moto o tuk tuk se esta en el centro pero si se buscan buenas playas mejor Bo Puth o Ko Tao
The location was perfect, you are so close to all the shops, restaurant and bars yet still on the beach front and is as quiet or as loud as you want it to be. The (second) room we were in was lovely with a massive comfy bed. The high-touches this hotel has to offer are some of the best I have ever seen. I emailed the resort to request an upgrade before we went but they didn't respond which I thought was quite bad. The first room we were put in was horrible and right next to all the construction work, to say the least I was very dissapointed, but we were moved to a lovely room the next day over looking the pool. Pay the extra and get a nice room it will make a big difference! Drinks and food are fairly expensive at this resort compared to what else is around, also the bars close at 6pm and 8pm which is a bit silly but there is plenty else around.
Walking distance to beach, very convenient, spas pubs cafe shopping all within walking distance Service attitude (could have been better)
Great location, even though right in centre of Chaweng, once in the resort you cannot hear street noise. Staff we're very friendly & helpful and we even got upgraded. Would stay there again!!
it was very good , the service and location great we needed to check out one day earlier due to our boy being sick and wanted to get him back to his doctors. we explained to staff and they still required one day payment, even though resort was not full and we had already stayed 6 days...this was not good or accomodating
The garden (Square) pool is excellent, along with the location next to the beach. Lots of deck chairs. Could Improve their food quality compared to other hotels within the region.
Great food, staff, facilities, landscaping, location. Couldn't have been happier here. Room could be a bit bigger, and didn't like only having one key.
Great location and the hotel is very nice The AC wasn't working properly - and it was hot in the room
On the beach location. Serenity of the gardens No
Bedrooms are well appointed, spacious and comfortable. I was upgraded from a deluxe bedroom to a superior bedroom, however there was noise during the day due to refurbishment. Not really a complaint as refurbishment was clearly stated on website. Hotel will go from good to excellent when work is completed.
The ambience made for a relaxing and very pleasant stay, and the staff were extreemly helpful.
The care an attention of the staff, the privacy of the villas and the luxury of the accommodation (villas). Nothing.
the rooms are clean ,drinks at very good price,beach is very clean and food is good the reception staff unfriendly,unflexable for late check,internet slow,tv cannels are limited and housekeeping not giving enough water and washing soaps
Nice hotel environment with leisure feelings. Breakfast providing with good selection of food especially all with coverings to get rid of small flying insects.
Good located near city centre and beach front, good services and nice and friendly staff, not to big hotel and therefore more personal The sea was polluted in front of the Hotel, only this part of the beach, other areas more left and right no polution, the Hotel Management need to find out the cause of this polution, should be clear sea water!!
not much, the room was ok but was more expensive and less nice than all the other places i stayed on this most recent trip to thailand. the service was terrible, the worst i ever had in thailand. staff barely spoke english and seemed perpetually confused, some were actually very rude which i have never experienced in thailand anywhere. very disappointing, a horrible place.
The hotel is great - good design, helpful and easy going staff, very clean and spacious rooms, excellent restaurant and great beach. The only backside was the cleanlinessof the sea right in front of the hotel (lots of seaweeds). But that didn't bother too much)
We really enjoyed the luxurious rooms with the large beds and the jacuzzi on the deck outstide where you could relax and look at the lovely palm trees and ocean. The staff were very friendly and the food was lovely. The proximity to the beach was also great as you didn't have to go too far to dip into the water.
The rooms are state of the art and the staff are efficient and professional The distance from the main attractions
amazing hotel so beautiful staff always friendly and curtious were greeted with flower garlands and a cool drink lovely touch, room best have ever stayed in stunning very spacious and design beautiful cannot fault this hotel, near to chaweng action but away enough to relax in peace nothing it was stunning
The hotel is very new, very good location, just 10 minutes from the airport by car. Breakfast is very rich, coffee is freshly made, great scenery restaurant, facing the sea. The attitude of hotel staff very good, and very enthusiastic. Chaweng Beach poor quality, very few people swim in the sea.
Good spacious and clean rooms. Comfortable beds. Very friendly staff. Good pool area. Great location on the beach.
the staff were very helpful and friendly- the photos on the website do not do the hotel justice!
Friendly, helpful service and a beautiful, relaxed atmosphere right on the beach. The beds were a bit too hard. If you love your luxurious showers you might find the water pressure a little weak here.
The staff was professional, polite, and attentive. My reservation including room type and reserved parking space were perfectly in order without fuss. Assistance and information from front desk staff was always helpful. The complimentary breakfast was healthy, delicious, and well served. My room was always cleaned and stocked with towels, bottled water, and coffee. The Wifi was available almost everywhere on the property and generally fast enough for any media. The hotel room safe was large enough for all valuables and easy to use. The beach basket with huge beach towels was a nice surprise and very convenient. Towels and clothes were easily hung to dry outside on the classy wooden dowels and the ample supply of hangers. Rental Jet Skis terrorized the swimming area everyday. This is annoying and dangerous. I complained to the front desk as I was checking out. Remembering to bring the "breakfast coupon" each day was annoying.
This hotel deseives its fourth star! It is located on the beach, with the restaurant having a great view of the bay. It is really relaxing. The difference between the pool view and the garden view is limited
friendly staff,rooms clean and comfortable.good location.no problems would stay there again.
The hotel has almost empty beach shore, so you won't have problems with sunbed availability. Cocktails where also excellent and for a good price (135 baht). Mosquito nets are the things that this hotel surely miss. You're won't be able to get some fresh air without letting some of these creatures inside your room. The staff also opens the doors wide during cleanup, so we had to spend 15 minutes each evening prior getting sleep to cat and kill these bastards. I wish hotel manager was more helpful as he refused to refund us an extra room that we booked for our friends (they didn't come).
La vista que se aprecia desde la habitación Me parecio totalmente fuera de lugar que segun la politica del hotel no permiten hacer modificaciones en la reserva sin que esto signifique pagar el 100% de la misma, tampoco se puede cancelar gratuitamente a no ser que se haga con 14 dias de antelacion cosa que creo un poco ridicula.
La piscina y la habitación es amplia. El personal del hotel y el precio de los servicios.
La ubicación era buena, el hotel tenia playa (aunque la arena estaba un poco mal, con hoyos, muchas piedras,...) y dos piscinas, las habitaciones eran bastante amplias y bonitas. Los precios de todo en el hotel eran bastante caros (servicio de alquiler, comida, bebida,...) y la habitación nos tocó bastante lejos de la playa, habia muchas escaleras y rampas y, ademas, tenias que cruzar la calle para ir a la habitación desde la parte central del hotel donde estaban todos los servicios. El personal del hotel fue correcto pero no amable.
hubo algun problema con el WC pero nos cambiaron de habitacion rapidamente. las habitaciones que no son de lujo digamos, estan un poco alejadas de lo que es la zona de playa. hay una carretera que divide las dos zonas.
nothing really. check reviews on sawdee .com only rated 6.5 % had hotel a lot longer than you guys They forgot to pick us up at the airport !! we have 2 children hanging around in the heat was no fun paid for own taxi ! ! they were not terribly interested we were there it was very expensive for what it offered eg tired rooms ,need a refresh not like photos and 2 bed family room very small . This is a new one on your website I would leave this one if I was you, as we cancelled after one night still had to pay for another the policy is stay one night then cancel you pay for 2nights !! another £130 pounds for nothing, luckily the Kirikayan Boutique resort the other one you have was amazing and much much cheaper beautiful rooms, staff amazing a typical 5 star resort we would very much like our extra 5500 baht paid back for all the distress
The staff were very friendly and helpful The walk into the centre of chaweng beach in the evenings was about 13 minutes
A lot of thanks to maneger of hotel,very professional attitude!
it's very near to the city centre. The hotel was value for money and internet free without extra charges.
Nos gusto mucho el diseño, la playa y piscinas. Un lugar muy comodo y adecuado para una escapada en pareja. Tranquilo sin estridencias, sobrio. Lo recomiendo no te equivocas, si queres estar aislado del ruido pero a 5 minutos de el. No lo recomiendo para personas mayores o con impedimentos fisicos ya que por estar en la ladera de un morro, hay que bajar y subir una distancia importante para ir a la playa. Para jovenes o gente en buen estado fisico esta bien, pero gente mayor o con problemas de movilidad pueden pasarla mal.
Working hours of reception from 7.00 am till 11.00 pm. I think, it's better to work at night, IMHO.
Nice new room, clean and confortable. Staff very nice and helpfull. I strongly recomand this hotel! Also in a good location, quiete with many facilities and the beach nearby.
the location of the hotel is the best near the beach ,the night life and in the middle of the center of the city. the reception is close early at 11 pm.
Bed was very good! And they chanched every day. Location I think is good. Not really in the center but also is not too far. If u take scuter for 5 dollar its not important location. Carpet was stinky! But after few days this was not important.
Great value for money. Staff were very friendly and welcoming.Excellent security and very clean. The Room is close to the beach, supermarket and shopping area. Also easy access to airport and all types of transport. I was extremely happy during my stay and could not complain about anything.
La habitacion es confortable, y siempre la encontramos muy limpia. La piscina esta muy buena y se puede estar en ese sector a cualquier hora. El personal en general es muy bueno excepto algunos de recepcion. El desayuno es muy bueno, con gran variedad. La ubicacion del hotel es buena ya que se sale directo a la playa pero hay que tomar un tuk tuk,taxi o moto para llegar a la zona comercial. Para estar en la playa del hotel, hay que llegar muy temprano porque sino te quedas sin sombrilla. El bar de la playa es muy caro.-
La limpieza era pésima, un día vimos paseando una cucaracha por nuestra habitación.
The staff is helpful. Location is great. Altough you can walk to Chawana Town by the sea side, the neighbourhood is quite silent. Beach is not very convenient for swimming. The staff's English is very limited.
Dip pool in villa. Very bland architecture and gardens; beach very unattractive.
The rooms are absolutely breathtaking, the staff are the friendliest staff I have ever encountered and the value for money was out of this world. I don't think I can stay anywhere again and enjoy it as much!
The politeness of staff was excellent. Just the wirless internet service!!
Excellent, friendly hotel staff, generally very good food. Rooms were more than adequate, spacious, well set out, and very clean. Nothing was too much trouble for the staff, even housekeeping asking if you were happy with everything in the room. Nice area at the beach with good pool and sun deck. On arrival many things were explained, about the hotel and surrounding area, it may have been better to produce a booklet so you had a record for future reference. A little pricey in the restaurants- but for Thailand, not for a five star hotel.
The resort facilities were good, was nice & relaxing Unprofessional when approaching a guest issue
La tranquilidad que se respiraba Estaba un poco lejos(1,5 km) de la zona comercial de chawen
El personal es encantador, las habitaciones son preciosas y estan muy limpias, tiene una piscina impresionante, todo esta muy bien Todo nos gusto
En recepcion me complicaron mucho la vida porque no llevaba impreso la reserva de booking....en otros hoteles nunca me la habian pedido,,,,,
Bonitas habitaciones, bonita infinity pool con maravillosas vistas al mar Los precios del restaurante un poco caros. Un poco lejos caminando del centro pero el hotel pone un bus gratis i alquilando una moto sale bien de precio
El personal se desvivió para mi comodidad. Le belleza de Koh Samui es increíble.
Las vistas y el hotel en general. Las villas con piscina, preciosas y muy comfortables. La siempre amabilidad de los camareros. El hotel todavia está por terminar. Para ir al spa o gimnasio hay que ir al hotel de al lado. Me parece mal que en un 5* te cobren el transporte para ir a Chaweng (q está a 5 min). He estado en otros de 4* de la isla, y era gratis.
Las habitaciones son espectaculares, la comodidad de la cama. Está en obras, lo están acabando
Es un hotel tranquilo, alejado de la zona de marcha de la playa Chaweng, a la que te puedes desplazar con un tuk tuk que recorre la avenida por 50 bath. La playa es magnífica (las playas del norte de la playa de Chaweng son "malas", han construido un dique paralelo a la costa y el agua está reposada, sucia, y muy muy caliente), hay servicio de toallas gratuito, hamacas y sombrillas. La habitación es muy amplia, con una cama de 2x2 y otra sencilla, muy cómodas. La limpieza de las habitaciones muy bien. El desayuno variado aunque he estado en otros mejores. Los precios del bar...realmente caros...Las maletas las puedes dejar en el check off en recepción, no tienen habitación especial, cosa que siempre da un poquito de repelús...
El confort en la habitacion y la ubicacion. El hotel estaba en obras por lo que habia un ruido constante desde las 6 de la manana hasta que oscurecia (domingos incluidos), La piscina asquerosamente sucia sin ducha ni bagno. El desayuno que se suponia que seria en el restaurante de la playa, el cual no existia, se sevia en la sala de internet y de masajes. El personal no se hizo cargo del problema y fue muy antipatico.