staff were friendly and helpfulspectacular view from the balconycomfortable rooms centrally located
Good location with own beach. Nice views from the hotel. Dirty carpets, bed coverings and headboard in room. Food was not fresh. A lot of noise from restaurant in our room. Spa facilities shut early so we could not use them. Staff gave minimum service levels (seemed to view guests as a nuisance).
good hotel, i got back after one year and i found same kind open people...regards.valentin
Excellent staff Location far from beaches. The rooms is ugly - older, no TV, no refrigerator. Is not possibilities to pay with credit card , they want 1.5 % comision.
I liked many things during my stay in Erendiz Kemer Resort, e.g. friendly, careful, and sociable staff; fresh daily meals and style of cooking; nature of the hotel & sport facilities; and the hotel rate, which is, I believe, fair enough for provided services and relaxing environment.
Muy mala atención del personal de recepción y conserjería. Por lo tanto el resto del personal solo está y si puede no hace nada.El mantenimiento es pésimo. El aire acondicionado no anda y ni siquiera piden disculpas. El cofre de seguridad hay que pagarlo por separado (all inclusive , ja ja )
Really very helpful staff of cuisine (I asked them for a particular meal cause my stomachache and they helped me). Waiters very polite. Private beach with a beautiful sea. Good location to reach the city centre of Kemer. Noise during the night inside the hotel (young russians played music in a loud way inside the hotel) and for the staff of the hotel was ok because they didn't stop the noise. Room not very clean.
Quality of food was good enough, The hotel is not too crowded and there are always enough sunbeds on the beach. We had 2 rooms, both with broken airconditions and for 3 days the staff tried to fix them, but failed and we gave up to suffer in the heat. The hotel is in the center of extremely noisy discotec, if you wish to dance in the room untill 5 AM-this is for you. All beverages from drink mashines are hot. There are not any hotel bar on the beach.
i liked every thing in the hotel,location ,staff,food,cleaniness,beach i wished if there were some animation in the hotel
The hotel has tea hour at 5 pm and they make sometimes surprises and cook some special Turkish food which can be eaten with tea. Hotel has a nice view of sea and mountains. The waiters are very kind to beautiful russian girls but when it comes to Turkish tourists or to girls who dont accept to talk with them they are a bit rude. We booked the room for three people. But when we arrived there we have seen that they arranged two beds and put a mini chair which can be turned into a very small bed. We asked them to change the bed. They hardly found a bed. The bed was very uncomfartable and was not healty. We asked them to put a real comfortable bed in the room. They at last found a very old dirty bed and put it in the room. But that was comfortable enough and we accepted it. You may have this kind of surprises at this hotel but they are trying to be kind and helpful. Our room was on the side which looks the disco called "Tropicano". We could not sleep till 4 in the morning. If you are someone coming there to rest and sleep never let them give you a room on the disco sid
The comfortable pool with free beds is in front of the apartments so that it is easy to reach. The apartment is spacious, has airconditioning, satellite tv, overall modern standard and has a brand new kitchenette. A nice place to stay for a family with kids as it has a big garden where kids can play. The room was not properly cleaned, it was very dusty. When turning on the fan in the room I got an instant allergic reaction to the dust. Our feet were black from walking around in the rooms. The hotel employees liked to turn on music in the evening between 20.00 and 22.00 which was so loud that you couldn't enjoy sitting on your balcony or listen to TV in your room. Breakfast would have been nice included in the fee.
Very good service, personal really frriendly. It is very noisy during the activity in the amphithetre or main pool
stay as lazy person. Eating, sleeping, swimming or lying on the beach and do nothitgh... After couple of days I decided that I can't bear such kind of vacation. But it depends on personal attitude to be a sea bear.
Good hotel in the class. The only recommendation to book hotel in turkish lyres to avoid double recalculation of the exchange rate.
the staff of reception have no professinoal attitude : she have't my reservation information ,take double cost from my credit card then take back it after I object, ignore my request , etc
Sea and swimming pool room cleaning, beverage service quality during the day
I wıll not stay ın thıs hotel agaın because ı couldnot sleep due to very poor aırcondıtıonıng ın the bedrooms after 11pm. In fact the aırcondıtıonıng was on fan all nıght. I consıder a good nıghts sleep ımportant on holıday and consıderıng the prıce of thıs hotel ı was very dısappoınted. I was better accommadated for a\c across the street ın a much cheaper hotel
The obvious care they took about keeping order and cleanliness. Extraordinarily, each member of the staff was smiling! :-) Teeny bit rundown for a 5-star (worn carpet, loose socket)
The hotel staff was verry kind, helpfull,they create a verry good atmosphere! the telephone at the reception,during conversations with this staff they answer the phone,they should have one person for answering the telephone calls
La situación céntrica y el acceso a la playa La mitad de las habitaciones carecen de ventana al exterior. Son oscuras e incómodas. La primera noche nos asignaron este tipo de habitación y tuvimos que protestar hasta que nos asignaron una con ventana exterior. Mala organización en el comedor y en el bar. Comida mediocre y monótona.
the housekeeping was ok. The babycot was very bad. My baby was very wety when she slept in it, and it did smell really bad.
Very warm family hotel with pleasant staff To make the food better
The cleaning, the service, the food and the beds. The beach a little bit far away but there was good that it's was good with free transport.
That was ok.
I liked the well organized transfer to and from the beach. It was amazing to observe traditional dancing that was performed by professionals at the pool parties )) The staff is very friendly, even though, from the first sight, they seem not as professional as you would expect them to be. At first I didn't like the location, because it seemed too far from the beach, but the transfer to/from the beach is well organized. Very often there is no clean beach towels at the registration desk...and it is frustrating ((
Staff were very friendly and helpful upon our arrival at 11pm. Provided drinks and snack at no charge.
they have many facilities , and the food was excellent
friendly staff, walking distance to the centre & the beach, good food, internet access, shuttle-bus to the beach there was not a balcony ( as it was promissed) in my room, hotel's site promised hammam & massages - but hammam should be reserved on a day before, massage possible at weekends only.
Very friendly and helpful staff
very kind & helpful staff, a really friendly atomosphere. no.
All waitress are very friendly. Food is good. Our children love the swimming pool. Good for family's quietness. Turkish nights are lovely and enjoyable. The Mini club activities are wonderful and treat kids nice. English language communication difficulty (most of staff doesn't know English). There is no activities for children( water slide, full equipped playground, children game room, English tv Cartoon channels for children, etc.), Airport shuttle service, free shuttle to the beach. Include the Air condition, safety deposit, and second meal to the price.
Nice and relatively new hotel. Nice and friendly staff. Neat and clean everywhere. We were impressed when the staff took water samples from the pool and removved the sand that had collected on the bottom. However, we were surprised to find that the hotel was located in a part of town which is developed for mass tourisim/package tours, acctually the hotel seemed to be in the middle of "little Norway" with local Norwegian newspapers, Norwegian soccer matches on wide screen in restaurants and Norwegian speaking waiters etc. It is not quite what we are seraching for. Because of the location we might consider another place to stay next time. Most of the rooms are facing the bare area which produce music/noice in the evening. The hotel should not place a family with small children in a room next to the bar. Impossible to make little children to go to sleep as long as there is entertainment in the bar area. Hotel guests should not be allowed to occupy the hotel`s sun beds from eight in the morning till nearly noon before they acctually appear by leaving their towels on the sun beds in order to keep otehr guests away form "their" beds. There could be more utencils and and a salad bowl in the kitchen. Also it shuld be stated clearly in the hotel information on the internet that the air condition is extra and must be paid for direlctly to the hotel.
The fact that you can stay comfortably as a family in a nice new, modern and friendly hotel. Having use of kitchen facilities was also a bonus. Staff friendly and restaurant good.
excellent rooms, excellent service
tiene playa extremadamente ruidoso sobre todo por las noches hasta muy muy tarde, hay que dormir con tapones. El personal no quiso respetar a la llegada las condiciones de nuestra reserva con booking, queriendo cobrarnos por condiciones all inclusive, más caro y que no era lo contratado.