Resorts en Kailua Kona

Though the grounds, the pool and location were wonderful and the staff was very nice, we booked it especially because it had a ''fully stocked'' kitchen. We ended up buying such basics as a measuring cup and salt. The cookware was predictably horrible, but we were really appalled by the stove! The burners were so slanted we could hardly use them. And though I do not think it is particular to this hotel, do not use the lanai after sunset!

As soon as we walked in the room, it was just one thing after another. First off, we were greeted by a mouse that ran around the living room and ended up in the sofa bed. My boyfriend had to take the sofa outside to get the mouse out. I called the front desk to ask if we could change rooms and they said not until the next day. There was human hair on the counter tops and floor of the restroom. The carpet was damp as if they had just cleaned the carpets. At first I thought it was just humidity, but the carpet was just gross to walk on bare footed. The next day when we returned from our day trip, maintenance put in a cardboard mouse trap in the living room. I'm grateful there wasn't anything in it. It was just a horrible stay. I really thought this was going to be a nice place to stay, but I was wrong. I will never return to this Outrigger or to any Outrigger again.

The room I had was up the stairs in the front of the condo's. Was not handicapped friendly in any way. The parking stop was a ways from my room and I could not even see my rental car. The pools where at the other end of the units and not easy to get to to swim. The room was not worth what was quoted pricewise and the sliding drapes did not completely close. That means the windows where not closed to give much privacy. It was also really difficult to find the condos as ivy had grown up almost covering the condo name on the entrance, so at night you could drive by couple of times before finding the driveway into the condos. Could have gotten less expensive place since I did no cooking while I was in Kona. Make sure you look real well before picking a condo as some are out of town and not within walking distance to downtown.

housekeeping only comes by once a week now because of economy.front of hotel rooms can hear all street and garage (early am) noises.maintenance quickly brought us fan,clock/radio,blow dryer.front desk always pleasent/helpfull.one pool/jacuzzi down all of feb.09.grounds area is very relaxing.filled with lots of folage,such as banana trees with fruit.thank you the marlin family

Room not cleaned once. Towels not changed once even thou the sign in the room says leave towels on floor if you want them replaced. They are under renovations and construction everyday 9 to 5 including Sunday all around us. Can not believe they could not put us in a room further away from the noise.