Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back. The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com
El Parking y el wifi se suponía que era gratis. Me cobraron 30 dólares.
Bonitas vistas y una ubicación conveniente. Mal servicio, infraestructura antigua, y la comida no era buena.
Piscina, limpieza, comodidad, vistas, cosas para los niños. Ascensores lentos, distancia hasta la ciudad de kailua, comida y bebida caras
La ubicación es hermosa. El personal era muy servicial. El hotel parece un poco viejo y necesita algunas reparaciones.
The room I had was up the stairs in the front of the condo's. Was not handicapped friendly in any way. The parking stop was a ways from my room and I could not even see my rental car. The pools where at the other end of the units and not easy to get to to swim. The room was not worth what was quoted pricewise and the sliding drapes did not completely close. That means the windows where not closed to give much privacy. It was also really difficult to find the condos as ivy had grown up almost covering the condo name on the entrance, so at night you could drive by couple of times before finding the driveway into the condos. Could have gotten less expensive place since I did no cooking while I was in Kona. Make sure you look real well before picking a condo as some are out of town and not within walking distance to downtown.
walls,furniture,floors could use a good scrubbing.nice set up the one bedrooms.
Though the grounds, the pool and location were wonderful and the staff was very nice, we booked it especially because it had a ''fully stocked'' kitchen. We ended up buying such basics as a measuring cup and salt. The cookware was predictably horrible, but we were really appalled by the stove! The burners were so slanted we could hardly use them. And though I do not think it is particular to this hotel, do not use the lanai after sunset!
overall nice place to stay.close to town and beaches.helpful staff.
we stayed in one of the one bedrooms which has a full kitchen. we could hear the ocean from our room.the gardens are beautiful. the staff always nice we have stayed here at least 5times and it is nice.town is just a short drive away .we walked it alot but we are walkers.close beaches nearby.two open air markets nearby. thank you mary mike carley
stayed at this hotel from April 20th thru the 25th, 2013 and loved every minute staff was polite and helpful, good location, wonderful pools, will come back and bring family
I stayed for 7 nights for my honeymoon and we were given a 2 bedroom oceanview condo. It was such so large and roomy. We were kept stocked with towels which come in handy for the beach. The staff was extremely helpful and very friendly. The hotel was clean and the garden down the middle is spectacular. The location of the hotel from town I thought was a perfect distance away. Not too close with all the commotion and traffic but still close enough to walk it if you had to. Overall we had a pleasant stay at the royal sea cliff. I would definitely go back.
As soon as we walked in the room, it was just one thing after another. First off, we were greeted by a mouse that ran around the living room and ended up in the sofa bed. My boyfriend had to take the sofa outside to get the mouse out. I called the front desk to ask if we could change rooms and they said not until the next day. There was human hair on the counter tops and floor of the restroom. The carpet was damp as if they had just cleaned the carpets. At first I thought it was just humidity, but the carpet was just gross to walk on bare footed. The next day when we returned from our day trip, maintenance put in a cardboard mouse trap in the living room. I'm grateful there wasn't anything in it. It was just a horrible stay. I really thought this was going to be a nice place to stay, but I was wrong. I will never return to this Outrigger or to any Outrigger again.
housekeeping only comes by once a week now because of economy.front of hotel rooms can hear all street and garage (early am) noises.maintenance quickly brought us fan,clock/radio,blow dryer.front desk always pleasent/helpfull.one pool/jacuzzi down all of feb.09.grounds area is very relaxing.filled with lots of folage,such as banana trees with fruit.thank you the marlin family
Room not cleaned once. Towels not changed once even thou the sign in the room says leave towels on floor if you want them replaced. They are under renovations and construction everyday 9 to 5 including Sunday all around us. Can not believe they could not put us in a room further away from the noise.
Booking last minute on a search engine made me a little wary, but I absolutely loved the property & amenities. I was a single female travellor & felt totally safe. The location was a nice walk into town, beautiful ocean views & super friendly staff!!
This was a great home base for us. We stayed in unit 408, with two bedrooms and two bathrooms. It was tastefully decorated and felt like a home away from home. The landscaping was lovely, but the outside of the buildings weren't much to look at. The pool areas were located close to the ocean but were locked until 9:00. I would have liked to sit near the pool and have coffee in the mornings. In the afternoon and evening the pools were overrun by families with loud young children. I'd request adult swim hours if I were a year round resident. There were some minor issues with the room that I hope the property owners/management do not neglect. A pocket door in the second bath did not slide properly and would not close completely. The toilets required the handle jiggle technique and, even though I reminded my 3 teens, we came home once and one was still running. The front door deadbolt is broken, although there is a separate latch for added security when we were in the room. The ceilings ar...
We were very happy with our stay at this condo. It was very spacious, a little dated but very, very clean. The hot tub and pool were shared with very few units so it was like having your own pool. It is located in a very nice residential area adjacent to the Kona Country Club. It is a quiet and peaceful place. The shopping in Kona is several miles away so you would need a car. Should we return to the Big Island, we would want to return to Mauna Loa Village. Shower heads could be cleaned or replaced.
convenience of a condo, pool kitchen and bathroom in need of an update