Ubicación de la plaza Playhouse. Buen desayuno. Cena buena, pero muy cara. Personal amable. Las camas son cómodas. La piscina estaba fría. La habitación estaba caliente. Bañera de hidromasaje. Dos ascensores fuera de servicio. Muy frustrante.
La habitación tenía una bonita vista El personal era maleducado... el parking no estaba incluido en el precio.. eran 24 dólares aparcar... la habitación no estaba muy limpia
Ubicación de Progressive Field y zona centro. El personal era muy agradable y servicial.
El personal y las facilidades fue excelente
Gran ubicación, la gente, y un gran servicio de traslado. El aparcamiento debe haber sido compt.
La ubicación era perfecta Nada que no me gustase
Location and bed Wait to check in
Room was cleaner than expected and the King size bed was about as comfy as it gets! Staff was personable and helpful, Super old elevators
I wish I could come up with something nice to say about this place, but there really isn't anything nice about it. A mediocre hotel. The view was okay. Mildew in grout on tub. Furniture in ratty condition. Room smelled musty/old. Tub drain clogged. Towels thread bare and had burnt linen smell. Elevator to garage was old and dirty.
Loved the rooms...not very large but very efficient and comfy!
The hotel was very nice and the staff was very accommodating. I really appreciated the snack and refreshments area as I was able to grab a quick snack after a late night of working. The price was very fair. The room was comfortable and clean, and I got a very nice view of the lake after marking view as a preference. The only thing I did not like was the party vibe that the hotel seemed to support. Their W XYZ bar stayed open until 2 am and guests returning from their adventures out or at the bar were very noisy returning to their rooms. This is not really the hotel's fault, but guests obviously felt like they could be loud and disruptive after a night of partying, and I think this speaks to the hotel's atmosphere.
The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning. No complimentary breakfast at this location.
Staff was very nice, and the building was sleek and modern. The Aloft might have been better for a businessperson looking to make a quick stop in town. The room was very, very small, and the train (our room was on the opposite side of the building, away from the train and overlooking the courtyard/office building) shook the room. All in all, it was ok--but I think we could have had a better experience for what we paid.
The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only there for one night they offered us a reasonably priced alternative for parking. We would stay here again if we eve came back. It was next to the Amtrak track, and so was a little more noisy than expected. Bit since I normally wear earplugs to sleep anyway, it wasn't really an issue. Also, there was no dresser, just a small closet, which might be a bigger issue for someone staying more than one night, but wasn't a huge issue for us.
It was new and a ok location. Staff was great. The pillows had a make up stain on them when we showed up. Tlake to a guest acrsss the hall from us and his room was dirty as well. It was so load at night. The bathroom doors are sliding barn doors and you can hear other rooms using the bathroom all night. We will not be back at this hotel
Not much actually. The yellow stains on the linens. Other stains on the furniture I am hoping were not bodily fluids. The thermostat for the a/c did not work, and after an hour, I figured out how to manually turn it on. Not a very professional establishment. Checking into the front desk was like buying a ticket to a funhiuse.
Nice place, friendly/helpful staff, easy to walk to great places. The Flats is a great place to use as a base for exploring when you flee to the Cleve. When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
The Glidden House is like stepping back in time. The staff and decor are of an earlier genteel era without being stuffy. No hotel chain feel here. Room service is catered from the next door restaurant - and the executive chef is a recent James Beard award winner - can't beat that! Complimentary breakfast on the sun terrace is a great start to any day. Air conditioning although adequate, was a little uneven at night.
1. Pleasant walks available through CWRU campus 2. Excellent complimentary hot breakfast 3. Very clean 4. Good size room 3. Other than A/C, the room was in good working order 1. A/C unit not effective in maintaining even temperature - I was required to keep the unit set too cold in order to prevent room from getting tepid 2. A bit complicated getting to Cleveland Clinic parking from hotel (this was a recommended hotel for visits to CC) 3. TV was flat screen but old technology - not HDTV
They helped me arrange to have flowers there for our anniversary and if we need to stay somewhere, we are picking this one again. Tv in the room was a little old.
The valet staff was amazingly friendly and polite. The room views were so-so. We kept finding long black hair around the room (my hair is short and dyed red, his is short and light brown). The shampoo/shower gave me dry scalp.
No finish my stay at the hotel . Was therty .sucio el baño.towels every bad
Loved the rooms and comfort of the bed. Enjoyed the services provided. Did not like that there isn't much diversity in the staff.
Friendly, helpful staff. Wood floors. Clean. Nice decor. Delicious restaurant. Convenient to Cleveland Clinic & Museum of Art. Comfortable bed. My husband loved the shower head. Our door opened into the hallway, with slope. No inside chain on door. Bedside lights too bright and not over bedside table. Not much counter room in bathroom.
Every staff member smiled and were sincerely friendly (from Maintenance, Valet Reception and everything in between. The Canopy Restaurant was Excellent; Servers' Julia and Paloma were fabulous at their jobs and very nice women. Having to spend long days at the Cleveland Clinic with very ill daughter this was a great place to come back to and have dinner. Prices very reasonable. My husband commented that The Tudor Arms Hotel, a ,Beautiful Historical Building, was a real find. We ate in the restaurant each night and was great to see the same people. Had to have a hotel close to the Cleveland Clinic and this was the 3rd closest with better rate than the other two. The rate was a little high having to stay for a week. I booked 1st part of week and rebooked for rest and they waived the $20.00 a day parking fee for the first booking as we had a patient at the Clinic; did not waive for rest of the week. We arrived on Sunday early evening and our Flat Screen TVs had no digital signal and they could not be fixed or replaced until Tuesday. My 80-year old mother was with me at the time and although our Junior Suite (Handicap Accessible) was great, having 2 not-functional TVs was a real problem for someone spending most of the time alone.
The location to everything downtown. Walked to many locations. The wood floors in my room. Friendlies of the staff, very helpful! The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.