La ubicación El hotel es muy viejo y las instalaciones mal mantenidas. No se corresponde en absoluto con la categoría de 5 estrellas, más bien es un 2 estrellas. La comida es muy mala.
Instalaciones para niños Falta de información en la acogida. Mal funcionamiento del aire acondicionado. Normas contradictorias. Al llegar en miércoles, imposibilidad de cenar en restaurantes "a la carta" del hotel. Gestión del alquiler de coches y del transfer al aeropuerto hecha por "locales", lo que aporta mala imagen al nombre de la cadena.
Instalaciones, jardín, piscina, acceso a la playa, tranquilidad. Los cuartos de baño necesitan renovación.
Limpieza e instalaciones muy confortables.
Amazingly friendly and smiley staff. The prices of the spa... ridiculously expensive! And they resist to accept credit card payments in order to avoid paying commission. They prefer to drive you 20 km to the nearest ATM machine and let you withdraw the money... in Euros, of course!
I changed my room twice. At the end I got a room with a wonderful view of the sea. The quality is below 5 star rating in my opinion. The standard rooms are small, the quality of the food is poor. It is an all inclusive hotel. Therefore a sacrifice is made from quality to get the quantity.
foods were delicious and waiters were excellent everyting was good
services prices for water sports
Good food, nice personel and professional massage powered by girls from Bali.
price quality ratio and very attentive reception people lobby and restaurant service could smile a little bit more.
Food was excellent as always. smokers smoking in garden just in front of the rooms making noice in the night was disturbing very much.
The all inclusive terms - nothing to worry about, just relax and enjoy holidays. The so called triple room was actually a double room with additional bed, so it was kind of cheating. There was no bowling, which was advertised on the web site - another cheating. Very old, rusty and poor fitness equipment. Faulty Wi-Fi connection.
Staff is realy good. Meals on open buffet are very delicious and varied. There is nearly zero sound insulation between rooms.
the way thereservation for restuarant
I liked the rooms and the beach facilities. It gets a little bit crowded at the main restaurant sometimes, and around the swimming pool tables at night where they have their open air disco.
all the services offered and a well kept hotel I got sick with the food even though it was excellent tasting
Staff a friendly and helpful. Food and drink are plentiful and hygiene standards are high so you can eat what you like without worry. Great swimming pools with plenty of space. Entertainment was decidedly cheesey!
The hotel design, land scaping, swimming pools, variety of eateries, view from my room over looking the sea and villas. Sport facilities and entertainment. The reception and guest relations were very courtious and helpful.
It is a luxury hotel with very good interior design and facilities. I can say it is the best golf resort in the area. The restaurants were really great. (especially the french cuisine) The hotel stuff lets you free for nearly anything. All you have to do is to relax and enjoy your time. we enjoyed the hotel a lot. I recommend without hesitating. Some of the workers (I think they were not permanently occupied) are completely different from the others. I would expect all the stuff to be well trained from a hotel like this. The second thing is; I think the hotel needs a green policy. It could be more environment friendly. To make you feel the luxury they waste enormous food. There is no recycling wastes anywhere in the hotel.
Service and facilities are very good. Weather is perfect. Water in the pool and spa is too cold.
Very convenient to golf course (Faldo) and good facilities with good food. All inclusive is good value. Bad customer service.
The variety and quality of the food was most impressive, also the friendliness of the staff, attention to detail and cleanliness of the hotel. Facilities and decor excellent. The water in the hot tubs at the indoor pool did not live up to it's name. Very cold.
Their garden At first, they told us that they doesn t have sea view rooms, therefore, we stayed in a cottage...
Nothing Service to antaliya and of course to air port. The quality of drinks
Everything you needed was there and the garden was wonderful Juices - a bit too 'chemical'
Swimming pools. Neither the toilet or bath tub were cleaned during our seven day stay. I’m suspect that the drinks were watered down and there was very little alcohol content in any of the mixed drinks. There was only one beer type to choose form and it was alcohol free. The wine was from a box.
I've got upgrade to luxe, which is always nice. I've also been to Standart rooms and they were absolutely not 5* (not even close). Staff was rude sometimes and very often unrespectfull. Restaurant was poor. From fruits only water melone. Same variety of food every day and low level of presentation. Worst breakfast I had in Turkey. Rooms weren't cleaned properly. There were just too many things for additional money for an 'all inclusive' hotel.
guesr service, they are not like the concierge of the 5 star hotel, they are not helpful enough, they are not friendly enough, etc
out door facilities , daily programmes No Bathroom Amenities at all , you need to take shampoo , soap, tooth bursh , tooth paste and.......with you ....... there is no tarnsportation facility from hotel to city center , antaliya and air port .......hotel accept to change forigen currencies to Turkish Lira , but they don't change Turkish Lira to other currencies....
It is possible, I would like to stay one more time in this hotel.
Too many Russians and the food was bad. Everybody of my company went home with a food poisoning !
meals. variety, pool, stuff hospıtality nothıng
Miraculous sea view from the cosy balcony (main building); friendly and helpful staff; interesting night show; wonderful SPA; green and flowery territory; enough places at the beach, pools and restaurants; various and delicious food; great desserts; beautiful curving vegetables and fruit figures; tasty dishes at different countries' dinners. It was outstanding holiday! There were a little bit old furniture, air-conditioner, shower and so on in the room (main building). Wi-Fi sometimes didn't work or was very slow.