Although it was clear that very few of the staff spoke or understood english they all went out of their way to try to comunicate with us whenever we passed. When we booked we were advised that the hotel had a rooftop pool, however this was not true. We did not see a pool anywhere.
The Team members very helpful and rooms were lovely No swimming pool, working cocktail bar or hotel shutle service which were all advertised on bookings.com and some were in hotel leaflet
Staff spoke very limited english and very few taxi drivers knew how to find the hotel
Friendly people, great atmosphere, very Thai, excellent Thai food. Hot water intermittent; no unsweetened coffee
Pleasant, quite Service was below average, almost no english
staff very helpful, kept our bag whikle we were in Vietnam, free internet access, breakfast available 24 hours a day. A bit dated and a little bit further from the airport than we realised.
Your willingness to try and accomodate & fast room service I arrived at 2am and would have enjoyed a relaxing massage after such a long trip but you couldn't comply.
very friendly staff who made our stay very enjoyable. thank you to jason and coke. an introduction to facilities would have been helpful on arrival
Good service ok room and great "garden".
leaving This hotel is described incorrectly it should be only 1 star. the pictures shown on the web are at least 10years old... our air conditioning did not work.. there was large holes in the worn out towels towels..the rooms were dirty (we had 2 rooms) room service took 40 minutes to deliver our children ice cream... no maintenance had be done on the property for many years... a long time ago it would have been a nice property but now it is in a state of disrepair... cable TV did not work...the was a car wreck left in the entrance of the foyer ...the weeds in the gardens were shoulder height...way overpriced for the quality and comfort of accommodation... the included breakfast did not even have milk for the coffee ....and the food unacceptable.
Restaurant had good food for fair price. Hotel staff was very nice. Hotel room was dirty, AC did not work good, hotel surroundings has not been taken care of in years. Swimmingpool very dirty.