Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful. Coffee could be better but that's all!
The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.
Very good location in the CBD. Hotel is way over-priced for what it is. You can book a better hotel with much better facilities for 1/2 the price.
The hotel is close to city about 12 min walking, and it poovides free parking, the stuff were good and helpful. The facilities are old, the heater was making big noise each time when it needs reheat in our small room during our stay. The price and the room didn't match our expectation.
The staff were friendly and helpful. Room service was promt and on time. View was great from our room, and quiet from traffic
Excellent help from the staff who attended to our needs ie :car parking, kitchen staff who provided an alternative meal for me as I was ill.Also the staff at reception
Access to all city attractions, friendly and accommodating staff. Air conditioner warm air coming out so had to open door most of the time but noisy as on road (but unavoidable).
The room was very comfortable. The staff at Reception were particularly helpful. The bar staff and room service staff were obliging and friendly. They gave the impression that nothing was a bother.
Smartly presented hotel, functional and clean rooms. Well placed for shopping area / nightlife. Value for money.
I liked the close proximity of the hotel to the city centre. I also liked the helpful staff. The room was very noisy - not from external sources (traffic, street, etc) but from internal sources (staff / guests in corridor & noise from fridge in room). Comments registered with hotel.
Being so close to the Vector Arena The decor is looking very tired and needs updating. TV reception was very poor.
The reception staff were excellent and the handy location to Vectar Arena. The curtains were hanging off the tracks, the carpet was tatty,the armchair was dirty and worn through, only three of the six lights went.
Generally in a good location. We had a room at the back of the hotel. When we first saw the room on arrival we were concerned over potential noise from the traffic but it was not as bad as we first thought it might be. During the night we were woken up by noisy guests talkng very loudly in the corridor at 2.30 am. No real facilities at the hotel eg, Gym, etc. Generally we felt that the hotel was a little scruffy and needed upgrading.
Tiene lavadora y lavavajillas. Habitación preparada para una persona, una única toalla facial, un único vaso, al reclamarlo en recepción toman nota, pero no hacen ningún cambio, en este aspecto poco profesionales. No hay servicio gratuito de internet para clientes que no llevan su propio ordenador, dicen facilitarlo, pero a la hora de la realidad no tienen ordenadores.
buena ubicacion, lugar tranquilo, con cocina en la habitacion la relacion precio/calidad no es muy buena, el hotel es caro
centrico, comodo, equipado no
Muy buena relacion calidad precio, apartamento amplio con cocina con todo lo necesario desde microondas hasta lavavajillas y lavadora. Lo mejor internet wifi incluido en el precio. En mi caso habitacion en la ultima planta (23) con excelentes vistas a una parte de la ciudad. Mobiliario moderno y muy nuevo, tienen servicio de prestamo de dvds para verlos en la tv del salon. Pocos ammenities y no reemplazo si no lo solicitas. El baño era pequeñisimo, algo mas de 1 metro de ancho, bien para una persona pero para dos demasiado pequeño...
Muy buena relación calidad precio. Habitación amplia, limpia y con cocina muy bien equipada.
La habitación y las vistas desde la misma
Buena situacion, diseño moderno, sitio tranquilo habitacion y en especial, baño un tanto pequeños
La atencion del personal y lo completo de las habitaciones No
Además de decir que la ubicación es excelente, que la habitación era genial, que la relación calidad/precio es excelente y que dudo que haya otro hotel mejor en nueva zelanda por menos de 50 euros la habitación.... quiero reseñar que el personal que allí trabaja es genial. Realmente admirables las ganas que ponen y lo serviciales que llegan a ser. Que no esté en España.
vistas a la bahia de Auckland desde la habitación. recomiendo tomar un piso alto.