The room had modern decor and was up to date with the heat pump, free internet , tv etc. Really good value for money
Very clean and tidy. Excellent staff on reception
It was handy Heavy traffic all night. only double and single beds. double needed replacing!!!
Hotel was clean. modern and had all necessary facilities. It was ultra convenient for transport, access to the city and had ample parking. The food ( breakfast ) was acceptable, but the staff did not appear to understand English, and the orders for food came out wrong on all three mornings.
We just needed to be close to the airport-which this motel is. Free shuttle with a pleasant ,prompt driver was the big plus for us.
The closeness to the airport and that they offered a free shuttle Nothing
staff very friendly,pool a bonus,but had stayed there before so knew what to expect. no
service and location no suit our requirements
Nice Breakfast, comfortable room. The ceiling in my unit was badly in need of repair and paint.
The convenience to the airport.
The friendliness of staff and the convienient location to the airport
Rooms clean and spacious, quite location with polite,helpfull manager. Lack of waiting lounge led to a six hour wait at airport.
The driver of the shuttle was friendly and obliging. I arrived late and there was some suggestion that the shuttle stopped at 10 pm.. Some of the fittings in my room were worn but everything I tried worked!
The size of the room and the amenable staff hot water ran out fairly quickly not adequate parking particlarly for bulky autos
friendly courteous staff and clean rooms and room cleaned and towels changed everyday. handy to shopping,beaches, city and sightseeing.
This was the second time and we had a very small room, no room for any thing else, alright for over night but no good for longer stays
friendly staff, good location, clean room. We needed an overnight stay as we were passing through Auckland,this motel suited our needs. Washing mugs and dishes was difficult. Having washing up liquid and a dish cloth would be a great improvement. I would have liked a separate sink for washing mugs etc. but I realise this would not be possible in this situation.
needed to call out the gentleman from office at approx 12.30 at night due to high decible sound within room walls..arrived within 10 mins...fixed the problem with a smile...very impressed...thank you
The only thing good was the shower and the motel location. The size was pitifully, absolutely no room to move.The day-core was very tired. Carpet needed replacing. Curtains were past there life (holes in them). The tiny kitchen had an infestation of ants. There was no fly spray to spray them.
Rooms compact, but clean and tidy, the bed was comfortable and having the microwave etc an added advantage.
The shower was very good with safe offroad parking.
The amazing warm service i got from the reception staff. So often, its just a smile that can make or break a trip away. Only that the sliding door on my studio self locked when i went for a run, so i had to be let back in. Ive never heard of 'self locking' ranch slider doors? The reception staff made me feel very easy about my mistake however.
The digital technology installed in hotel is amazing: big LCD tv carries internet, info, movies and tv accessed by wireless keyboard. No need to carry a laptop there.
Was close to our family. Is a bit dated. Could do with upgrading bathroom as expelair made squeaking noise and shower bottom very bouncy.
Polite Staff, Excellent Meals. Location to motorway and to City. Parking is a little tight and to far from units.
what we appreciated was that our room was upgraded to one with a living room and this suited us better with our little boy who is 2 months old.
Business trip No
Location is the only plus for this hotel No tv remote in room, no teabags and only very basic furnishings. Bed soft and squishy and not at all comfortable. Lots of renovation needs to be done at this place to bring it up to scratch.
That it was easy to get to from the airport, Newmarket, and Mt Smart. That there were no curtains on the penthouse roof, and the spa was actually a spa bath.
Architecture, ample parking No spa pool
The closeness to Alexander Park to enable us to walk to the show we attended When checking out, the staff member could have been more friendly - never enquired how our stay was, in fact didn't say much at all. Also the quality of the linen on the bed was rather thin.
location,pool and price
The room was very comfortable with good facilities. Although the lodge was busy, we didn't experience any disturbance from other guests. Staff were friendly, helpful and welcoming. Thanks. Would have liked another bedside table so we each had somewhere to put our coffee. We have sky at home and found tv channels limited.
Helpful staff, very convenient for Greenlane Hospital. The bed was rather saggy, but O.K. fo a couple of nights.
The room we had was comfortable, quiet,service was good
The location was excellent for the wedding we attended at Elleslie
Close to airport. Was given an upgrade to a larger room. Didn't need it but was good. Only there overnight for early morning flight. Noisey - could hear people in other rooms
Proximity to airport, airport transfers, car storage.
This motel needs good clean up.
I was pleased that the hotel had very clean linen. Every other aspect was very poor. Dirty throughout including, carpets, windows, kitchen. The shower was disgraceful; mold growing on the walls and ceiling and in every corner - disgusting!!
free drop off at the airport Almost everything is broken such as heater, tapwater, power point, no breakfast. Poor in value of money campare with the first hotel in my trip (10 dollars difference). Coffee cup is dirty. No breakfast or anything. Feel really sorry to the owner of the hotel with my review, but it's true. They should renovate it ASAP.
property exterior tired and not easy to find but accomodation clean and comfortable site needs clearing of rubbish and outlook to neighbours yards screening
the fact that you can leave your car there while you fly abroad...which is included in price, and they provide a shuttle bus to and from airport.
The staff were fabulious, and very accomodating. It was quite old and not the cleanest hotel
staff friendly and helpful.free transfer to airport room was disgusting,the dirtiest ive ever been in on all my travelling.hotel needs a complete refurbishment.
Clean dishes every day no cleaning at all in the bathroom, sometimes two days in a row no toiletpaper - i had to ask by myself for toiletpaper.
I needed to check out at 5:30am in the morning. I prepaid for the room during check-in. The manager was very kind and flexible to advise me of leaving the key card inside the room and simply going away the following morning. The decor was very basic and bland. The curtains were too thin to shed against outside light source. Inside the bathroom, distance between the hand basin and shelf of towels was so close that I hit my head a couple of times when washing my face.
Staff availability and good will. The Wi-Fi is not free.
Easy to access by car. Good value for money.
Clean, big room, even dishes and microwave in the room.
The location was so good... so close to the city and all the shopping centre.Free car park was awesome!!!! The only thing that we were not happy about it coz when I booked our accommodation I asked for a non smoking room because of my daughter is asthmatic and my wife is so sensitive to smells especially tobacco + but we got two rooms which were very good but the next door were all smokers and especially they were smoking at the front and then left their cicarette putts right infront of our rooms.
friendly reception very helpful with enquiries public transport went out of his way to find best option for us,
No comment Internet broadband : very frustrating, connections go fast $5.00 for 50 MB. Maybe offer free internet connection for customers.
Location within Auckland city No cooktop or dish wash facilities in the room - did not look like the same room booked over the internet, where it seemed there was kitchenette facilities. Had to share kitchen downstairs if wanted anything other than micowave.
How close it was to the train station. Comfortable bed & clean modern bedding. The room needed a lot of maintenance and to be cleaner.
I have been staying there 6 years ago when it was still called Bluestar and was pleased with it. Now I cannot recommend it as it has deteorated especially the bathroom, which is not longer of acceptable standard. Pictures available at request.
The room seemed very clean and comfortable, the staff were very friendly and helpful. The motel was easy to find and central for our purposes. That their was no dish washing facilities in the room, and no remote control for the T.V, other wise we were very happy with our stay.
everything was clean and tidy and quite well stocked with cooking items and utensils etc so we could utilise the kitchen motel was too close to motor way and railway line, i am not use to so much noise as i come from the countryside, didn't realise this when making booking,
This Hotel is designed for people who are traveling by car and need good location to the motorway and Newmarket or City of Auckland. The room was ready, the bed comfortable and everything in the room worked. Good Value for money.
I found this hotel a very relaxing and peaceful place to stay, very laid back atmosphere too. It's only a short bus ride to downtown Auckland and Newmarket is only a 5 minute walk away with all it's shops and eating places. The hotel room was spacious,clean and more than adequate for our needs. An all round thumbs up from us. The only thing which displeased me was that they advertised free wifi throughout the hotel, this was a main factor in booking this particular hotel. But when we arrived and I enquired about it as I had tried and couldn't get connected, I was told that the free wifi didn't apply to my room rate! Fair enough as we did get a good deal but I would have preferred to have known this in advance.
staff were friendly room was clean and good value
Easy to find, good parking, modern rooms but lacking in comfort and low lighting. Not in a very good area . No low lighting, area not to my liking
We only spent a night to pick someone up at the airport, but the owner was great, very helpful and friendly (even though it was almost 10pm) and the room was really good, spacious and comfortable. Maybe a bigger heater would be good. It was ok for us, but I believe that colder nights would deserve a more effective heater...
It was a modern buildig with off street parking Air conditioning in the rooms and a digital tv
The owner is very friendly and helpful. He picked me up at the airport and dropped me off at the train station on my last morning there.
The manager was friendly and helpful and the facilities were good. No air conditioning in the room which was uncomfortable. On the whole the room was clean, but they could have done with moving the bed and cleaning behind it.
It was easy access to the city and motorways and 15 mins to the airport. The owners were very helpful. The surrounding area was a bit bleak but we picked it for price, quality and proximity to airport and city and were very happy.
The host was really nice and helpful, as usual. Clean bathroom and towels. Modern rooms. Quiet at night. Our second time there in 2 months, but wasn't very impressed this time. When we got into the room, we could hear everything the man next door was saying... he was probably on the phone, and talked for hours. Even though I wasn't interested in his conversation, I could hear everything. No sound isolation whatsoever in the rooms, but I guess that's the main problem in NZ motels anyway... The TV had really bad reception for all channels, even TV1, 2 and 3. Our first time there was awesome, but can't say the same this time. Pity!