Instalaciones y servicio al cliente excepcional.
Preciosa propiedad, mi esposa y yo disfrutamos el spa durante aproximadamente 6 horas. Estábamos en la parte más antigua del edificio, por encima del vestíbulo, en la 3ª planta. el ruido sería mi mayor queja! Estaba muy bien en la tarde, cuando podía oír el piano desde el vestíbulo, pero por la noche, después de las 11:00, los restaurantes y bares en el hotel deben a bajar el volumen de la música así no se oye en las habitaciones de los huéspedes. Si alguna vez me alojara aquí de nuevo no me alojaré en esa parte del hotel. También teníamos un bebé llorando junto a nuestra habitación (de nuevo después de las 11:00) pero eso no es culpa del hotel.
Bed was large. Decent breakfast. The place smelled weird.
Comfy beds, delicious waffles, location Bugs in room, outdated, very thin walls, indoor pool was closed, water came out black at first due to maintenance in building.
The hotel met our needs and more. Was clean, close to sites, quiet, and comofrtable. I really don't have a negative comment.
The front desk staff was very helpful and welcoming. My only complaint is that when you cut the bathroom light on, the exhaust fan came on. It was terribly loud and unnecessary.
How spotless everything was. Breakfast was quite good. The rooms were ideal for children. I really don't have anything negative.
The hotel was convenient, clean, had a friendly staff and a good breakfast. It was a bit difficult to find as it sat back from the road and had a smallish sign. Also, as I am an (outside) cigar smoker, the Smoking Area resembled an outside prison with tall cement walls and no furniture. A chair, table and ashtray would be nice. The hotel did say they were working on it.
Friendly service Clean rooms Comfy beds
Good location, friendly staff, great value I didn't like their check out policy. If you stay later than 12 noon, you must pay for another night.
Breakfast was included , nice room, location. Price too high
Breakfast buffet was nice, which the Holiday Inn Exp. doesn't have
I loved the view in our "view" room. The hotel staff were very friendly and the room was so spacious, clean, and comfortable! Bed was amazing, floors were super clean, and the whole experience was amazing. My girlfriend was very happy, and so it made our getaway wonderful. The walking distance to downtown was also one of our favorite features of the hotel. It was definitely worth it. The only thing that held me back a little was the price. I paid $240 with taxes included, and didn't get as high of a floor as we wanted (4th), but it was very quiet and you couldn't really hear the traffic below so it was all good. I would definitely stay again. Knowing this room goes for $400+ on the weekends made me appreciate the value we were getting as well. It was definitely a wonderful experience.
Great staff Nice location -- walkable to everywhere downtown Beautiful, spacious room Easy in and out A bit noisy, with highway/main street traffic
Good location meant walking distance to all of downtown Asheville as well of easy highway access. Staff was friendly, and the hotel had a hip, modern feel. Cost was high for lack of amenities. Modern design lacked some warmth as well as function. Created a louder atmosphere in a bad way, Doors closing on the floor we stayed could be heard at all hours. Really nothing to 'do' at the hotel so why was the price as high as others in the same area with full bars, restaurants and pools?
Las habitaciones eran cómodas, el personal.
Gran servicio - el registro de recepción era una delicia. El desayuno era saludable. Las habitaciones tranquilas y lo suficientemente amplias para tres (incluyendo un bebé).
Habitaciones limpias y modernas. Las camas son muy cómodas. Ubicación tranquila. El desayuno era muy bueno!
Room was very clean and comfortable. Loved the bed. Extremely comfortable and slept well. Nice tv. . Bathroom was spotless. We checked in around 3:30 and everything was fine. We left to out around 6 and returned around 10.30 PM. Every parking spot was taken. I`m not sure how many units this hotel has but parking is no where near comparable to the amount of rooms available . When I asked the staff person where I should park he told me to park at the restaurant next door. When I voiced my concern about this his attitude was like " whatever". Guess he had heard it so many times it didn`t phase him. Not sure if I would stay here again or not. For such a wonderful place to stay this is an issue that needs to be addressed.
Limpio, personal amable, valor Opciones de desayuno (muy pesada) hidratos
El personal es estupendo y muy servicial y amable incluso cuando les atacaban con preguntas. La habitación era muy buena, con espacio suficiente y una cama cómoda. El desayuno era escaso
El personal era muy grosero y crítico! Realmente decepcionado con ellos.
Ubicación, confort general, capaz personal. Ruidosas máquinas expendedoras en la zona justo fuera de la puerta; desagüe en la bañera hidromasaje sin ensamblar; el grifo incómodo para operar; el pomo de la puerta principal no funcionan correctamente. Por $200 me esperaba más atención a los detalles.
¡El personal era fantástico! Muy servicial cuando tuvimos que hacer el check out tarde por habernos quedado atrapados en un evento
Location couldn't be better!! Staff is very welcoming, and the spacious accommodations allowed us to spread out and never feel cramped. Comfy bed. Plenty of drapes to block light and really sleep in if you wish. The adjacent bier garden is a bonus if you want to watch sports, and the bartenders are very friendly.
Huge room, but almost too big (not cozy). Staff is super friendly. Location, Location, Location! Nice touch that you get water/champagne upon arrival and a goodie back of water and snack bars for ride home. Free internet. Free breakfast at attached cafe which is decent. Was nice not to feel nickel and dimed. Dated furniture (but it is very well maintained).
Room was great, very spacious and well appointed but a little dated. Staff was excellent. Perhaps it was the downtown location but the street noise, even in an upper level room was very noticeable.
Desayuno continental, gimnasio miserable
Muy buena ubicación, con estacionamiento accesible. El hotel es agradable. Excelente relación calidad-precio comparado con otros del centro. No las habitaciones más actualizadas.
Las plantas enteras de este hotel se han renovado recientemente y son una mejora sustancial en el hotel oscuro donde me alojé hace dos años. Sin duda me alojaría aquí de nuevo, y el precio es de 60% del Aloft Hotel, que es probablemente el competidor directo más cercano, fuera del Renaissance a la vuelta de la esquina. Está a poca distancia a pie de todas las atracciones del centro.
Great breakfast !
Room was clean and breakfast was very good. No complaints.
The hotel was within 3 to 4 blocks of all the sites we were interested in. I wish we had a week to stay instead of a weekend
The room was clean, the bed was comfortable, the bathroom was nice, except that the shower head kept dripping. The breakfast was a full breakfast that included waffles and other items.
The hotel was very close to Biltmore Estate which is where we were visiting. For the money the hotel was very nice, clean, and the breakfast was delicious. Would definitely stay here again. Card keys were a bit tricky to open the doors with , had to hold it just right.
Convenient location for a quick business trip or for the biltmore Free basic breakfast (cereal and coffee that gets the job done) Bed was uncomfortable and the sheets were pretty scratchy. Despite the airconditioning being on full blast, the room was kind of hot and humid.
Great decor Pricey
In room amenities were super and the quality of the appointments and furnishings were top notch. Wonderful soaking tub, beautiful shower, luxurious bedding, and super quiet. I loved that there was quiet air conditioning..not the loud whir of so many hotels. The staff in the restaurant were a little undertrained. The service in there was not superb as it was at the front desk and the valet service.
The location, the in house bar, the roof top pool, balcony. A little pricey for the room, the bathroom was a little difficult to for my girlfiend to get ready in.
Nice accommodations, friendly staff, pet friendly, extremely convenient to restaurants and the Orange Peel music venue.
The bed was comfortable. The bathroom was nice and modern. Right in the heart of downtown Asheville with a nice view. The room wasn't very clean. There were questionable spots on the bench that looked like bodily fluid (ew), and stains on the carpet. The room wasn't terribly quiet, and I probably wouldn't have stayed there if I knew they allowed full size dogs.
Comfy beds. Spacious room and bathroom. If you option out of turn down service, you get a 5$ voucher to use in the bar. Awesome way to incorporate staying "green." The shower could've used a keener eye during cleaning. But wasn't all too bad. The only issue I had was you could hear not only when a neighbor shut their door, but also the neighboring rooms when theit window blinds are open or shut.
The room set up. The location. Comfort. We only stayed one night. The light and fan in bathroom were on the same switch, Minor issue.
Everything, no complaints.... Staff is great! Very helpful. n/a
Registro rápido y amable. La habitación estaba limpia. Volvería a alojarme de nuevo.
Limpio y muy moderno Un poco caro para la ubicación y el tipo de hotel
Una de las propiedades mejores de Hampton Inn. Todo renovado en el interior, y bien administrado. El personal era excepcional. Si quieres hacer ejercicio, el lugar deja mucho que desear. El vecindario no es apropiado para correr ni caminar. Necesitas ir a otro lado. Mientras que la piscina interior es agradable, hay un equipo muy limitado de ejercicio.
Práctico Las habitaciones eran un poco viejas. No hay máquina de hielo en el piso donde me estaba quedando.
Amplio dormitorio, distribución de habitaciones, ducha genial El café era espantoso. Conseguir ajustar el AC... estaba o demasiado caliente o demasiado frrio
Gran relación calidad-precio durante las vacaciones viajar!
Location, staff, and rooms The noise level in our hotel room was unbelievable. We were informed that there was a family with 4 children under the age of 8 in the king room above us! I found it unbelievable especially since I had requested a quiet room for my birthday. This obviously did not happen and we found ourselves moving rooms at 11:00 pm! Great hotel but terrible noise insulation in rooms.
Loved the rustic atmosphere. Staff was super-friendly. Loved that we could open our windows (third floor) onto the street and listen to and watch the city. Very clean and comfortable.
Amazing Hotel. Staff wasn't what I expected for such a high-end hotel. No offer to help with bags or reservations around town. Friendly, just not what I expcted from a $500 p/night hotel.
The Windsor is a beautiful hotel with everything you need on the inside with everything you would want to do within walking distance. I would highly recommend the Windsor for a getaway weekend for couples.
The breakfast was excellent. A great way to start the morning. I loved that it was served to you not buffet style! Having hor d'oeuvres set out after 5pm was a great touch. The room and house felt home like. The guest that took my water from the guest provided refrigerator.
Room was clean and good size. Bed was very comfortable after a long day sightseeing. Bathroom was very small.
Clean, well kept, safe, and convenient. Breakfast could use some fresher, healthier options.
The breakfast was good and the staff was very helpful and pleasant and friendly. There are a few reasons I will not go back ,first off for 4 nights I didn't sleep more than 2 hours each night. This was due to the air conditioner in the room. It was like sleeping next to a F-16 engine at full throttle even though the fan was at its lowest setting and the vents were not adjustable so the cold air was blowing on my face the whole time. Also around the pool there was not enough shade if you wanted to get out of the hot sun but still enjoy the pool, and the entrance is too close to the ramp coming off I-240 so it's difficult to get over and slow down and the entrance needs a larger sign. Your online information is very misleading because your hotel is not in walking distance to any shopping or restaurants .
Clean, very comfortable beds and pillows, helpful and courteous staff, good, choices in included breakfast. 2-3 miles to closet restaurant.
staff was nice, room was clean and comfortable. WiFi was good.