The Signature at MGM Grand

Personal difícil

Ventajas: También a principios de prometido, entonces no entregados. También prometió entregar personal artículos a nuestra habitación que nunca se materializó. Por último, la habitación no estaba equipada con utensilios básicos y vasos

Desventajas: También a principios de prometido, entonces no entregados. También prometió entregar personal artículos a nuestra habitación que nunca se materializó. Por último, la habitación no estaba equipada con utensilios básicos y vasos

Experiencia horrible

Ventajas: Gerente muy dulce.

Desventajas: Huéspedes drogándose en el vestíbulo. Lugar peligroso para alojarse.

Disregard for the consequences of their negligence

Desventajas: I chose the Signature because it had a charging station for the Tesla. I called to confirm they had it by phone. When we arrived I asked them to charge car for trip to La in the morning. They assured us they would. The next morning they bring up the car with 11 miles of charge. So we were delayed by about 2 hours and we had planned the trip to be in LA for a family event coming back early especially. I said "it's not been charged" Mario (actual name) says - "it wasn't me" I said but we have plans. "Nothing I can do" and walks away. I ask for his manager. He comes - frankly I forget his name - but he's the one actually responsible for setting the tone - and says - sorry - but nothing I can do." But our plans are ruined say I. We don't have a contract that we have to charge your car. Says he. "There was an implicit and verbal contract in your valets agreement to charge the car as well as the advertising of the availability of the supercharger and subsequently the valet saying he would charge the car." The utter disregard for any responsibility or care for a family of 5 traveling thru Nevada is unacceptable.