Ubicación Cama king size, dos camas individuales recibido reservados. no hay microondas, como anuncian. no muy contentos.
Excelente ubicación, habitaciones limpias y confortables.
La ubicación y el personal Elección pobre de comida en el restaurante del hotel
From the moment my car door was opened there was nothing but friendly informative staff and amazing service. Very unique Art Deco atmosphere with all modern conveniences. Excellent bar and restaurant. Must stay while in Tulsa.
The location was great for what we needed. The girl at the front desk was great. Great view from the roof. The window ledges were filthy. The windows did not open. There was an air vent out in the hall blowing horrible smelling air right on the room door so we got a face full every time we entered or left the room.
Historical 1925 luxury hotel with contemporary flair. 2009 upgraded and remodeled. Comfortable in every way. No parking garage or lot available for those who don't use the valet parking. We were able to obtain street parking rather close and it was not a problem for us.
foyer, room ( when we finally got to it), boutique feel :) charming The service was terrible. Upon arriving- the front desk told me they no longer had the king room with pullout couch that i booked available. "They "gave" it to someone else?"- I asked her. She confirmed thsat my prebooked room was not available and She blamed this on "third party" booking issues sometimes. She then offered me a lesser "double beds room" OR going down to a sister hotel- but would not even offer the $40 less rate to me for to rearrange, go get the car and travel down to the sister hotel.?! My elderly mother had to wait for 30 minutes while I discussed how this could have happened with the Front Desk Staff woman. To no avail- she said my choices were-1. you will just have to take the double bed or 2. go to the other hotel. so we chose the double bed room due to it being 38 degrees outside and the hassle for my mom. I told her i was going to put this ridiculous experience on social media. Then when we got to the double bed room ( that I did not book) because we were too tired to go to another hotel, miraculously, the Staff woman called and said- "oh- I have found a King room for you with a pull out". So we gathered our stuff with my elderly mom and moved. All this took an hour of calls and discussion with the front desk who had insisted that they did not have my king room with a pull out couch available any longer in the first place "so sorry maam, but this sometimes happens with third party bookings". It was a mess and we will not recommend this hotel to anyone due to the ridiculous poor service. although it was a delightfully decorated hotel. I was very surprised at giving my booked room to another, then not even offering for a voucher for later and suggesting i take my elderly mom, our luggage and get the car pulled around and travel to another hotel with a lesser rate but not offering to refund me the difference for the lesser rate. Secondly, insisting there was no more King room with pull out available as I had booked, and then once I explained that I was going to share this on trip advisor- miraculously, they found a room available like i had booked in the first place. So, did the Front Desk Staff woman lie to me as well? It sure seems that way. It was cold, I had my elderly mom with me so we could see the Christmas lights in Tulsa and spend time with my college age daughter, and this experience at 9 pm gave both of us a headache.
We were so very grateful to the desk clerk who took time to help us was when she was busy. I have never been in a hotel room that had so many electrical outlets for recharging all our devises. In addition to many wall outlets, most of the table lamps were fitted with recharging plugs. The bed was unusually comfortable. I usually regard a hotel's immense pile of decorator pillows as "unsleepable," but these were great.
The bed was very good Extremely moldy!!!
The staff was extremely helpful. One member named David was exceptional in politeness & answering questions. The courtesy shuttle was exactly what we needed for our couple's weekend. Temporary inconvenience, I'm sure, but construction in the parking deck made parking tedious.
Location Lack of parking. Price
They refused to honor my reservation. Rude people
location and the loung next door the room set up and no space
It was beautiful; convenient, comfortable and the staff was excellent. Very helpful. The breakfast area wasn't laid out to facilitate traffic flow; but I'm not sure this is possible in any situation like this.
The staff were friendly and helpful and very quick to help resolve any problems. The hotel was conveniently located for my event and easy to get to from the interstate. The hotel was clean, brightly decorated. I will definitely stay again. Pillows were a little soft but that's a comfort issue to each individual.
Location & parking No
This guest did not leave comments about this hotel.
Very clean and good breakfast bar......helpful, professional staff......located close to arena.... no
Staff was awesome. Parking was terrible. Told we could use the lots across the street because they were shared by hotel/restaurants. However, restaurants were packed both nights we stayed at the hotel.
The location was excellent. Very nice hotel for the price.
in a cool part of town and clean rooms parking a little cumbersome
I found the facilities to be very clean and welcoming. The entrance to the building gave you a feeling of stepping back in time, and the door greeters were quick to give you a grand entrance. Honestly, for the price for my room, I found the room to be of higher stature than many I've had in previous travels. The bed was comfortable, not a rock; the lighting was bright or dark by choice, the climate control worked the way it was supposed to work, and there was ample room for me and my other. I would recommend this location to anyone looking for quick access to downtown Tulsa and a quiet place to relax in between outings. The only thing I didn't like wasn't even necessarily a dislike, but rather a potential downside - parking. The hotel has valet parking, but not a lot of open parking. It's not a huge shock as the building is located in downtown Tulsa. If you opt for this location, I would suggest arriving early enough to catch a parking spot on the street (on the weekend) for free parking. Otherwise plan on paying for the valet service or have a bit of a walk to get back to the hotel.
My stay, generally, was fantastic. The staff really was the highlight of the stay (keep up the great work!) The air conditioning in my room was a little difficult to figure out. I thought I had it set, but it got warm in my room at night.
Free parking! Free internet! Walking distance to the BOK Center. Everything was great. The staff was nice. Our hotel was clean. I feel like this hotel should be the standard for most hotels. Not terribly close to restaurants.
Nice rooms New look Breakfast-side note: the ladies in charge of breakfast did an excellent job of taking care of the supplies and patrons Exercise room Could use a pool Could use free weights in the exercise room