Su calidad de servico y la ubicación
Sin lugar a dudas lo mejor es la ubicación del hotel, muy central. Tambien el personal del hotel fue amable y cooperador. Instalaciones buenas. Buena relación precio / calidad
Habitación espaciosa, confortable y con vistas a la ciudad no
todo excelente, solo que el internet es muy caro
Sus habitaciones,y por supuesto su hubicacion. No puedo aun creer q en la recepcion de un hotel como el Hilton,nada mas se hable un idioma,y por supuesto no hacen el esfuerzo de entender el acento,cuando los q normalmente los q frecuentan ese hotel son personas de diferentes nacionalidades.
El personal era servicial y amable. La piscina estaba bien cuidada. Es una ubicación conveniente a las compras y la comida. Nada
very neat and fairly large rooms. the park view is beautiful. initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.
Clean, nice rooms , good facilities , great location
El personal era muy servicial No hay piscina. No hay bañera. Encontramos un viejo zapato debajo de la cama. No estaba tan limpia.
Estupenda conexión wifi, conserjería atenta, gran personal por todos lados. Nada negativo que decir, de verdad.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.
An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great. Would like some packets of biscuits to have with a cup of tea in the room!
Very comfortable bed, room quiet although located on a busy road. Unable to change the temperature of the A/C which for us was too cold.
Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.
This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.
clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff nothing
Continuous hot water The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.
The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great Not really
Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.
the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city
The location - although centrally located there was very little noise from the street or other apartments. The close proximity to Darling Harbour, Pitt Street Mall plus numerous other locations enabled us to enjoy many pleasant walks or use the transport system if desired. A briliant relaxing holiday made all the better by our stay at the Mantra. Would definitely come back.
very close to Darling Harbour + upgrade slow elevator
Very help full and friendly staff would stay again. We stayed in a one bedroom apartment, very comfortable and location is fantastic walking distance to all main attractions.
A short walk to all you need. Very helpful reception. No traffic noise. Unusual to get clean towels every day, even though they were left hanging up.
Terrific location in centre of Sydney, close to Town Hall, Darling Harbour and transport, nice size room with full kitchen, friendly staff and on site restaurant was good
very centrally located some conveniences were lacking ,
Only the location!! Disappointing compared with Mantra in Melbourne which was not only cheaper but much more comfortable. Had problems with shower. Hotel needs upgrading. Would not stay here again. Has put me offf the Mantra hotels. Overpriced for a down market hotel!
All staff were friendly & helpfull. Handy to Darling Harbour. Bed was great & plenty of room in apartrment. I could not get some urgent papers printed from my usb. (5 pages)Hotel needs stand alone pc for this purpose and there would be no risk to mainframe / network.
Staff were particularly helpful and welcoming! Not able to open the window to access fresh air.
The staff was especially friendly and helpful, and the room provided exceeded my expectations. Excellent location, and the price was right! Road noise from being in such a downtown location was a bit distracting, but certainly not excessive.
Es un hotel antiguo, con excelente mobiliario y habitaciones antiguas, bien mantenidas y confortables, excelentemente ubicado enm pleno centro de Sydney No
la ubicacion ,ya que se encuentra en una zona centrica cerca de todos los puntos turisticos y comerciales de sydney lo pequeño e incomodos de los baños
ubicación internet es caro y funciona pésimo.
Ubicación, muy cercano al darling harbour y en una zona comercial de tiendas de lujo. Las habitaciones necesitan actualizarse, son pequeñas, con moqueta antigua y sin aislamiento acústico; desde el piso 11 se oía muchísimo el ruido del tráfico
la ubicacion centrica ,al alcance de todos los puntos turisticos de sydney y el precio lo pequeño que son sus ,baños extremadamente pequeños
Location It is not possible to control the air conditioned within the room. It was very strong so the room was extremely cold.
imposible dormir por el ruido
la ubicacion centrica
La falta de servicios
que esta localizado en pleno downtown cerca de los iconos de SYD, que puedes caminar por su Ave principal, que es comodo y ameno, con personal cordial practicamente no hay ningun comentario negativo ya que por su costo es altamente conveniente
La habitación estaba limpia y era cómoda. A poca distancia a pie de todo.