The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup. I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.
Hotel location is near central of the city so we can go to there within 10 minutes I'm just suggest to make your hotel sign little bit bigger.
Nice and cozy hotel especially for non-smoking floor. Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.
Hotel lujoso de estilo clasico. Jardines cuidados hasta el minimo detalle. Salones y habitacion perfectamente decorados y mantenidos. Habitacion muy amplia y con todas las comodidades. Personal muy atento. Un oasis de paz y lujo en el centro de la ciudad. Todo perfecto.