El personal es muy amigable y servicial. Su anuncio no indica su piscina y la bañera de hidromasaje estaba cerrada durante el invierno. Nos quedamos muy decepcionados al no encontrarlo cuando nos registramos. Nos ofrecieron los pases para el club de Fountaingrove, que estaba muy bien, pero si hubiéramos sabido antes que no tenían jacuzzi en la propiedad, nos habríamos ido a otro lado. Hemos estado en este hotel muchas veces antes, y nos decepcionó con lo que ha cambiado.
Limpio y elegante
Las habitaciones muy cómodas y bien equipadas. La decoración estaba anticuada hacia décadas
El personal era amable. La habitación estaba limpia. Cerca de la sala de conferencias. Buen desayuno continental. Cerca de refugio para desamparados y ubicación del aparcamiento.
Encantador hotel boutique... buenos restaurantes a poca distancia y el encanto del gran país del vino
The grounds of this Property were immaculately groomed and fountains, potted plants, and bushes were so attractive. The walkways meandered through property and included a lit Bocce Ball court and a walking trail. Our King Bedroom included a patio facing the vineyard accessed by an attractive doorway. Our room was nicely decorated and included two stuffed arm chairs for our comfort. We also had a credenza and a work desk with chair. There was plenty of room and the bathroom was very nicely appointed. We ate in their dining room which was beautifully lit with tiny lights and elegant décor. Food was fabulous and plenty of choices and excellent presentation. Every bit was delicious. We also ordered one breakfast through room service and our eggs benedict were perfect! Coffee hot and O.J. cold and flavorful. Complimentary bottle of wine & 2 waters. We would definitely stay again! This is not really a dislike, for me the large bath was a little tall but my husband loved it. It was a nice oval soaking tub in the shower enclosure. They had grab bars for safety so that was easy.
The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country. There is nothing not to like.
La ducha estaba bien Suelo, paredes, y mostradores estaban sucias
Las camas estaban bien y eran de buen tamaño. Las duchas son horribles. Viene desde el techo muy arriba y sin presión, y no hay puerta, así que el agua se riega por todo el baño.
Me gustó la piscina para mantener a los niños ocupados La hora de salida es demasiado temprano a las 11 de la mañana. Si dieran una hora más, sería genial!
Habitaciones Vestíbulo Entorno Instalaciones de fitness Televisión sólo en el área de estar con dormitorio independiente
Bien situado Lugar sórdido Habitaciones diminutas. No hay perchas ni un lugar para colgar la ropa El desayuno era hortera y la sala de desayuno estaba sucia Muchos personajes yendo y viniendo
Tenía una piscina. Máquina de gofres. Se acabó de masa de gofre en un desayuno con mucha gente. Encontramos dos trozos de comida debajo del escritorio
Room was nice and clean, and had everything we needed plus a lovely patio to boot! The staff was very nice and friendly. They even allowed us to stay an extra hour. Loved the mini kitchen as well; nice and stocked.
Well located for our needs. Clean and comfortable. Had to walk around the building every day to get our room key recoded to be able to get into our room. One of the clerks didn't even ask for ID or ask questions. Just did it. Did not make feel very secure. The manager told me, " yeah, it happens. Have a nice day."
two problems we had was that a glass table was broken at the pool during the night and no one was going to be able for a couple of days to clean it up, so the pools was closed to the disappointment of my grand kids. Also as we were checking out there was a two dollar per room charge, we had two rooms, added to our bill which had already been paid to Kayak in full before the tri[p.
comfortable beds clean hot rooms during day a/c not effecient no receipt overpriced
Bed, roominess, free breakfast, convenient location Nothing
Very clean, nice air conditioning, our room had a patio near the pool, very pleased with this hotel!
I didnt get to stay because of some "HIDDEDN" cost. When I ask to splut the payment I was told I couldnt and when I asked for a manager, they dont have one on the weekends? So I cancelled the reservation.
Location Rude uncommunicative staff. My AC did not work for 2 days and the desk clerks did Not do anything for 2 days and she was rude to me and nasty Because I complained.
comfortable rooms good wifi good breakfast I'd stay again for the price I paid
Only the breakfast was decent. There was a condom wrapper in our room, they booked us in a smoking room and couldn't switch us, the a/c was crazy loud, and there are homeless people and abandoned shopping carts all around.
Las habitaciones son agradables y están limpias, baño anticuados Sin comodidades, estamos en 2016, hay que modernizarse
Céntricamente ubicado al alcance de todo en nuestro itinerario Microondas y nevera en la habitación Aire rancio en la habitación Ni bueno ni terrible Cama regular Decoración sosa Necesita una renovación
Clean and much cheaper than other hotels in the area. No frills and maybe not the best neighborhood but overall well worth the low price. Staff was efficient and the rooms were decent.
Rooms were very clean and well appointed. Breakfast was generous for the overall price of the room. Pool area was very spacious --
Salad and other produce was fresh. My friend ordered regular black iced tea and they brewed it fresh for her and gave her the extra in a cup to go. Salad was a little tasteless and the salad dressing was extremely thick. The dressing did not easily poor from the small pitcher it was served in. Turkey sausage for breakfast lacked much flavor. Fruit substitution at breakfast was extremely small portion. The cut up fruit was served on the plate in a separate cup and the cup was about half empty.
Clean, comfortable rooms, great food and beverage options, and super welcoming staff made this hotel one I will visit again next time I am in town.
Clean, good-sized room and bathroom. Full amenities (mini-fridge, microwave, cable, wifi, coffee, iron and board, hair dryer) plus complimentary in-room snacks and juice. Cordial, helpful office staff and attentive housekeeping staff. Near major mall for provisions and eats. On major street (but not noisy) with easy access to nearby downtown. Upgrade from regular door keys to secure card system would be nice.
Clean, nice staff.. Uncomfortable beds, bare minimum room it felt a. Bit like a prison cell, breakfast wasn't very good just granola bars coffee and sunny D stuff. It didn't add anything to the trip
Very clean and felt safe. The owner/manager seems to live on site, which is reassuring. Good amenities (microwave, fridge, hair dryer, ironing board). Free wifi, though it was spotty at times. Free breakfast snacks in the room (various granola bars and juices). Location is convenient to freeway. Downsides, the bedding and curtains were thin and minimal. It was hard to close the curtains all the way, and I wished I had brought a blanket of my own. The walls were also thin. It was easy to hear street noise and neighbors above, even though I kept the fan going all night. Overall a solid choice for the price point. If you want to sleep better, bing earplugs or pay more to go somewhere else.
Room was clean with convenient amenities; fridge, microwave, etc. Staff was very friendly and accommodating. The bed was comfortable and had plenty of pillows! I always appreciate a place that doesn't skimp on pillows. Location is decent, close to interstate and walkable (during daylight) from downtown. Although a channel guide is provided by the hotel, the tv could use an update and the wifi did not work. First world problems...
El personal es extremadamente amable. Se sirve el desayuno.
Habitaciones grandes, limpias y cómodas. La cama era estupenda. Nuevo colchón y almohadas suaves. Limitadas opciones para el desayuno. Sala de ejercicios también muy limitada.
Booked reservation on amona.com on May 5th for a stay on May 20th and they did not have a room for us. Which was pre-paid on May 5th.
The room was okay but very small. Clean. Shower water pressure was better than most. The Direct TV channel selection was better than most basic cable systems. Place was quiet. Starbucks was next door and the freeway southbound ramp was very close by. First at the rate I expected better. Santa Rosa due to its proximity to the California wine country is fairly pricey. The room was very small and fairly basic. A Motel 6 would have been I presume as adequate but cheaper. The continental breakfast, I believe was advertised to start at 6:30, I went down on Sunday at 7 and found the office dark. (it was open at 7:45 when leaving). Do not expect much other than vacuum carafe coffee, toast and fruit. At least that is what I viewed from the window as I passed by. In short I expected a little better (not much) than basic lodging and what I got was basic 2 star lodging
The stains on the sheets and on the chair.
Brand new mattresses arrived the same day as we did. Motel was freshly painted inside and out. Best shower of our entire trip.
The friendliness and helpfulness of the staff at reception.
Very clean, lots of pillow!
locating on a parking slot of a commercial center nothing to do with wine country atmosphere basic motel, much too expensive for what it is dont trust images