The hotel is in a good and easy to reach location. The bathroom was very disappointing. Room Service is very bad
the hotel is easy to find, close to the airport and the rooms are large. the staff hardly speaks english and the breakfast buffet is poor and should be better organized (was not replenished often enough)
Very good and polite hotel staffs, and very helpful mentality of people in Oman
spacious rooms, friendly staff less variety of food for breakfast
Central location, clean Restaurant served terrible food; Indian cooks cooking 'gourmet' Chinese food that had nothing to do with Chinese food. Swimming pool difficult to find -no signs - all chairs around the swimming pool were broken. Far too much money for the quality of the hotel.
room service, house keeping, restaurants, hotel staff, beach, diving club more facilities for kids and babies are needed
Spacious and clean rooms. Nice location The front desk seemed understaffed. Also, the staff did not have too much knowledge of the locality - food & tourist spots
The body massage on the beach side was truly fantastic Beach was next to Hotel however in order to swim you have to walk from the seabed at least 5minutes
the room was clean and well organized, the pool & breackfast was nice poor staff responce to phone calls and information requist, room service is poor
The rooms are spacious & comfortable and the restaurants are mult-cuisine with a nice ambience. Rental cars were not available and the business centre should have better facilities.
The hotel was very good with some excellent service. Overall, the food was superb, although it did vary in standard. The rooms were both clean and a good size. The Nightclub/bar was disappointing as it was seedy and not a family or romantic experience. The Internet access was both expensive and unacceptably slow.
I was just very impressed with the hotel and the staff's friendly and helpful attitude No
I like the size of the room and the location of the hotel. the staff must be trained and learn how to deal with customers. many people had problems with the attitude of the staff
Standard of service and room facilities Location - whilst conveniently outside the city centre and right on the beach, the container port, the huge and unsightly adjacent land development and the industrial complex nearby (across the main road) were not what we expected
The size of the room and the breakfst was really good although they seemed to wizz you through. The gardens were small and the pool was only just adequate. The service was not what I expect of a 5 star hotel, nor of Oman in general.
la comida estaba buena y el precio razonable.nos vinieron a buscar al aeropuert aunq luego lo incluyeron en el precio no se lo aconsejo a nadie, muy caro para lo q es...el personal super desagradable, no habia agua caliente y la banera se caia a pedazos.. mal muy mal y caro
Clean, quite, very comfortable huge bed, good location in front of the Arabian Sea, suitable for families with kids. Food selection is very poor, even no fresh juice; room rate and quality of food definitely do not worth of spent money; too dim light in room; some facilities in room did not work properly; hotel staff has to offer more help to guests (help with luggage, open doors for you when your hands are busy, remove used dishes in restaurant before you explicitly ask for this, etc. - all minor things, but correspond to 3* service).
service of nipali lady at restaurent, i forget her name but she is very helpfull, chaming to all good sea, clean , good for family and business
relaxed environment humidity in the rooms
Great Weather. Cheap. Nice sights to see They have have a balconey that overlooks the ocean... But it is permenantly closed in all rooms!!
Good room spcing and it is very clean. Good room service.
The staff Not worth the money for a 5 star hotel especially for the room and the bathroom.
The location, facilities and the friendly staff. Sea was very raugh.
ambiance, setting, good room service restaurant staff need service training, pool bar should be opened during the day, restaurant selection was average.
Beach and the swimming Pools was excellent The room cleanness was not match the stander which suppose to be as 5 stars hotel
Perfectly located, nice garden with great pool & playground for the kids. Good buffet. A bit pricy (like all big hotels in Oman).