No entiendo como pueden ofrefer este motel como un hotel de 4 estrellas es una estafa manifiesta, y es muy probable que no vuelva a reser4var conb booking por que ese motel no tenia la categoria de 4 estrelllas
el trato del personal
La piscina El precio. Del precio de la reserva a lo que se paga hay un avismo.No llego a entender como aplican las tasas.
Pagas 3-2 black jack La comida era buena Limitado en zona para niños
Que queda muy cerca del centro de convenciones Que hay demasiadas plantas y flores artificiales. No hay acceso a internet gratis y pienso que ese es un standar en muchos hoteles, aún de menor precio
Tiene casi todo lo que necesitas a la vista con un gran espacio para juegos de mesa con los límites para el frugal jugador. Los distribuidores eran super agradables. También fuimos en coche hasta Tahoe hacia las montañas en 10 minutos y en Lake Tahoe a menos de 45 minutos o así. La habitación estaba muy bien, pero tenía algunas partes bastante viejas. Tuve problemas para encontrar las luces y la lámpara al lado de la cama eran difíciles de apagar sin tener que salir de la cama para pulsar el botón. Y el papel higiénico está equipada con un rollo embutida detrás del rollo principal, así que era imposible conseguir papel higiénico sin hacer el mecanismo aparte.
Me encantó la habitación, muy bonito y limpio. Las tarifas del resort de $16,95 . Eso es casi $20 y no tienes nada realmente. Se trata de una manera para tener precios inferiores, pero tienen la tarifa escondida.
El personal era amable y servicial. Gerente rápido y exhaustivo para abordar cada problema. Habitación de no fumadores olía a humo.. Las dos camas de matrimonio grandes con arrugas/agujeros en las sábanas. El suelo detrás de la puerta del baño no había sido limpiado nunca. Inodoro atascado sin motivo aparente.
pool was nasty ordered three rooms and they were divided up i don't usually complain and being from out of town im not sure if this was a great deal for the money or not the breakfast was okay though and that saved us some money the staff was very nice pool was nasty hair floating in it and smelled funny ordered three rooms and they were divided up i don't usually complain and being from out of town im not sure if this was a great deal for the money or not.
Whirlpool Smelled like smoke
The room was very modern and lovely barring a plumbing issue with the sink The property outside the room was was understandably going thru a renovation, it looked old and dated in need of serious love and attention.
Nothing Old smelled like pee
Breakfast was yummy! The carpets were filthy, and there was a weird smell in the hallways-- something like way to much air freshener or something. We did have a good sleep, which is what we were looking for, but the cleanliness issue just made us feel like we wanted to get outta there as soon as possible.
Rooms clean and comfortable. Breakfast good was good. Pool had been repaired and was a nice addition. They finally did enough enforcement that there was no cigarette smoke in halls and rooms. When we had first stayed there was strong stench of cigarettes and marijuana everywhere but now that is gone. Thanks. Staff person upon check in was curt and cold, almost rude. Since the last we stayed there they had crammed all breakfast into one shared unit between 2 hotels so food ran out and staff was 1/2 as large so running full time and still running out of food items. Very little room to seat guests and lines waiting for the one toaster, the one waffle iron, etc. This was our 3rd stay and finally someone explained how to sign up for rewards. Even at that the staff continues to act like it is some well guarded secret.
desk staff was friendly and helpful. Breakfasts were excellent and breakfast staff was incredibly efficient even when an overwhelming crowd existed. Bed was comfortable and tv was nice supposed to be nonsmoking facility, but smokers in the halls every night and pretty overwhelming. Luckily the aircon was fed from outside so with it on we could fend off the smoke. Maid forgot towels.
Not too much. What didn't I like. The first thing when I checked in the clerk made a photo copy of my credit card that I wasn't comfortable with, the people sleeping in the lobby every morning and the police arresting the woman in front of the lobby the day that I checked out. Those are just some of the things that I didn't like. If you would like me to tell you more, call me. I would never stay here again.
Location was easy to access Everything about this hotel was worn out - carpets, furniture, facilities, etc. Was a bit un-nerving to stay given it's poor condition. Breakfast consisted of artificially flavored strawberry waffles (what's wrong with plain waffles with syrup?), flavorless eggs, and ham that you had to ask the kitchen staff for because the pan was empty. Coffee pot was empty as well. Kitchen staff was behind closed doors visiting with each other and gave me a dirty look when I interrupted them to ask them to refill breakfast. The office was unstaffed and closed when we arrived at 7 pm with a sign on the door to go to the hotel next door to register. Perhaps that should have been our clue...
location ceiling falling in and water stains; elevator lights not working; sink hot water just a trickle; at first check in front desk female rude and mean, other staff very nice; no blankets;
Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff. Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.
Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.
Quiet, safe, CLEAN, Excellent value!!!
It was at a quiet location even tho the freeway was near by we couldn't hear the cars on it at night. The hotel smelled good the minute we walked in. We enjoyed the breakfast. We liked the fact that to get in from the outside you had to use your key, not just anyone could walk in. Thank you.
Facilities is very good, and front desk service is friendly.
Pleasant staff, hot showers, an e.xcellent breakfast room was small for 2 adults
Beds were very comfortable, and the refrigerator/microwave combo in the room was very welcome. Great flat-panel TV including cable stations. The hotel was fully booked, and parking was inadequate to handle the number of cars; guests had to find on-street parking on the streets around the hotel.
The non-smoking room reeked of cigarettes giving me a headache, carpet was dirty and stained, shower was either scorching hot, or super cold, you couldn't regulate the water's temperature.
There isn't enough characters allowed for me to describe this hotel. Yelp it
Breakfast This Hotel falsely accused me of smoking in my room and charged my card for $150 smoking. I had to dispute the charge with my bank to get my money back!
The room was clean. one of the beds was not stable on the frame.
staff was nice and helpful facility was old and kind of dirty. bed was not very comfortable
Room was attractive, well-appointed, quiet. Bed was comfortable. Check-in was friendly, smooth, and helpful. Lobby breakfast was good, although tables needed more frequent cleaning as guests turned over. Entry to building where rooms are is uninviting, with dirt and stains making a bad first impression. I found myself hoping the room would not be like the hallway - which it wasn't, to my relief.
close to the airport and free shuttle your internet does not work. It is annoying and misleading to advertise that you have free wireless and then it is impossible to connect. I spent a lot of time trying to connect. The airport's luckily worked so i could take care of my urgent matters.
The hotel doesn't exist and your site took my money... The phone number goes to a different hotel which did not have our reservation and any other quality in didn't have our info either. Very angry and dissapointed. Had to pay for another hotel.
the shuttle option was wonderful & we used it several times to get around the city. Breakfast was good, pool was good-- for the money, we got a lot of value wireless internet was not reliable
It was ok. It was ok.
We are travelers from Hawaii arriving very late in the middle of the night. What a pleasure it was to find such a welcoming staff to receive us. Every interaction that we had was a joy. Management is doing a terrific job of hiring the best staff. We will most definitely think of Atlantis whenever we are in Reno. Everything was wonderful – the room and cleanliness was top notch.
This was our third stay at the Atlantis, using only the hotel, no gambling. We have found the hotel to be consistently clean, comfortable, well equipped and easy to check in and out. The beds are especially comfortable, and the room blacks out nicely for a later sleep. We found that the three times we had breakfast in the Purple Parrot, that the food was consistently well prepared and well served. We love the place. The only criticism is the ever present cigarette smoke. Though not very apparent in the hotel room, it is strong in the lobby due to the proximity with the gambling facilities. In the Purple Parrot, where we ate breakfast, it was noticeable, but not enough to spoil the enjoyment of the wholesome food served. We would stay there again if passing through Reno. Cigarette smoke, but we understand the nature of a Casino business. Thank goodness the hotel room and breakfast restaurant were substancially smoke free.
The pool was clean-ish Trash in the room. Dirty carpets. Rude employees. Will not stay there again
Cheap Room smelled overpoweringly of cigarette smoke. Room was ice cold and the heater only had one setting (really high). There was loud noise all night. Didn't feel like the safest area.