Nada Servicio al cliente terrible. Había overbooking. Nos dejaron buscando un hotel con nuestros 3 hijos a medianoche.
El hotel olía a humo Nuestra habitación olía a vómito Los muebles eran viejos y anticuados No había nevera en la habitación
Todo el lugar N/A
Me he alojado en 4 diferentes hoteles Reno Casino en el año pasado. GSR es, de lejos, el mejor. Dispone de excelentes restaurantes, bares y un montón de actividades. La habitación era grande, tenía una cama cómoda y almohadas, y una gran ducha. El casino tenía un sistema de ventilación con muy poco o ningún olor a humo. Sin duda me alojaré aquí la próxima vez en la ciudad. El personal estaba muy orientado al servicio.
Nice, clean, decently priced hotel located very conveniently at the entrance to the Reno Tahoe airport. We had a very early flight and not having to stress about traffic, etc. to get to the airport on time allowed us to get a very good night's sleep before our early a.m. wake up call. They also had a shuttle ready and willing to take us directly to the airport. Not a thing....
The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable. The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand. Also, the heating is not central, and the window system was very loud when it would kick on every couple hours. Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.
Maids did not make noise or attempt to enter the room until later in the morning. Location is fantastic. Place was clean and in good shape. Once in a while the planes would make some noise early in the AM.
The friendly staff Nothing
Room and Accommodations Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.