Employees are all well trained, only exceotion is the reception clerk.
the hotel is great place for family vacation, beach is beautiful and the staff are freindly
My room wasnt available on check in, but because of this I was upgraded to a beach front room.
quiet, beautiful location The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.
the room view.. few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.
Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com
The friendliness and the peaceful and restful environment A little dissaponted with the Coffee shop environment at Dinner and Breakfast
the green areas
Good selection of facilities. No extention to check out time which was problematic.
Good boating facilities It is not a 5* quality hotel. It is more 3 to 4 star.