Ubicación, vistas y comodidad Tener que pagar la piscina, etc.
Amabilidad y ayuda del personal, habitaciones limpias, confortables
El hotel era céntrico y bien comunicado con la estación de metro Pésima relación calidad/precio. Falta de limpieza en las habitaciones (encontramos compañeros..).
la zona de la ciudad el nivel es muy inferior al precio y a lo que se espera de un hotel 5 estrellas!
Hotel fantasticamente ubicado, en el centro de Osaka y en el centro de la estación de Namba. Fantasticas vistas desde las habitaciones. Deberian de poner una colcha mas ligera para el verano
muy buena la localización del hotel, a unos minutos de la estación del JR y del metro. el trato es un poco frio y todos los servicios de piscina, gimnasio, spa, etc.... no estan incluidos en el precio, cuando no lo menciona por ningun lado
Su ubicacion y el personal
Hemos pasado por muchos hoteles en este viaje y éste es el único que nos ha cobrado el acceso a internet, 700 yenes por hora.
Very nice hotel! Great staff, very clean, and within walking distance to Dotonbori and tons of restaurants and shops! They validated our parking fee as well! Very happy!
Although the chapel on the 22nd floor was a little kitschy, the hotel was grand, clean, and had great views over the city. It was difficult to find the entrance the first time. The is a subtle entrance where you take an elevator up to the main lobby on the 22nd floor.
Excellent service from Concierge and front desk staff. Convenient location to OCAT, JR Namba Station and local subway lines. Walking distance to Dotombori, Shimsaibashi, and other shopping streets. Good local restaurants in alley ways close by.
su localizcion y las instalaciones. No me gustó que la piscina fuera de pago a pesar de haber pagado ya bastante por la habitación
que la habitación era amplia si, para usar la piscina había que pagar, bueno, había que pagar para todo. estaba aislado del centro, aunque tenía metro cerca.el diseño era rancio, antiguo y a mi juicio de mal gusto, había un piano de metacrilato.
Buen hotel internacional. Buena situación y buenas vistas. buena relación calidad/precio. Que cobrasen internet.
las vistas del Hotel por la noche Comida del resaurante cara
The location was great and the breakfast was excellent. No free wi-fi, and the fee to conect to the internet was such a rip off!!
Location is great! Front desk staff always has trouble with reservation. I've stayed here several times and it's always a problem at check-in.
how all the staff were willing to help at all hours of the day and their english was superb!
Friendly staff, great lounge on the 35th with live music.
Friendly staff, excellent service, not to expensive, great loacation
Great location for a great hotel Wifi not complimentary. At a rate of $17/day I think it is too expensive...
+ Stayed in the 41st floor of the hotel... Amazing view. + A/C button on the control panel near the beds was also a heater! (Warm & toasty) + Was always greeted with a nicely made bed and replenished amenities. Drank roasted green tea every morning during my stay. + Convenient location! JR and subway lines are a short walk away from the airport! + Remember to check the drawers! I missed out on wearing a hotel yukata to sleep. + Shampoo, conditioner, and body soap, as well as other amenities included in the room. + Comfortable beds! - I paid a price that was a little higher than advertised. However, the price is still good and I wouldn't mind staying here again!
Conveniently located by the subway station Friendly, English speaking front desk Great lobby and hotel facilities You get what you paid for! The hotel lobby was so nice that I was very disappointed when I got to my room. The carpet was sticky and towels were stiff. The room was pretty run down and I felt like it was not the same vibe I got from the hotel lobby. However, for how much I paid, it was well worth the location.
The staff was very friendly and accommodating. It was clean and quiet. The room was disappointing. The beds were very hard and the room was all the way on the other side of the building away from the elevators.
When you arrive at Universal City, you simply have exit the station and you are less than a minute from the hotel. Then to make it better, you are just across the from the park. Food, staff, and area were great. Bed a little hard, it is to be expected. Very easy to get to the aquarium and huge ferris wheel (only 10 mintues by ferry, which is across the street). Truly enjoyed the hotel and because of this, we were able to enjoy our time in Osaka.
The location can't be beat if Universal Studios is your destination. It is also right next to the Universal City train station. The lobby is grand and swanky - reminded me of the recent Great Gatsby film. You can buy your Universal Studios tickets and Express Passes at a desk in the lobby. We were not able to check in early, but they did hold our bags, and even delivered them to the room when we came back at check-in time. The breakfast buffet is expensive; it is not included in the room price.
Excellent service .. I forgot my passport in the safety box They contacted me directly and asked me how do I want to receive it.
concierge is very good no welcome fruits, nobody helping to open heavy entrance door, poor choices for breakfast. At least for New Year they could do something nicer for breakfast.
Free bus to station partly compensated for distance. Lounge prices were excessively high: 1300 yen for a cup of coffee (3 times the Starbucks prices), but there is nowhere else to sit to conclude a short business meeting.
Property is nice great staff. Rooms are very small. No air conditioning is a definite minus. 75 degrees outside and only option is to use the heat. Very noisy but hotel staff was accommodating to move room.
El hotel es correcto, pero lo que es realmente cómodo es su ubicación en la misma estación de Osaka, ya que coger un taxi en Japon y que sepan a donde quieres ir constituye un ligero problema, ya que los taxistas no suelen hablar inglés
Bonitas habitaciones, estratégicamente situado, muy conveniente y cerca de todo. Nada
situacion ya atencion del personal, las vistas de la habitacion al dowtown de osaka, espectacular
Lo mejor era sin duda la situación del hotel en plena estación de Osaka. El personal muy atento y amable aunque eso es lo habitual en Japón. La relación calidad precio aceptable, dispone de una terminal de ordenador con conexión a internet gratuita. No es un hotel digno de 5 estrellas ni como para aparecer en las guias entre los mejores hoteles de Osaka. La habitación era ridícula en cuanto a tamaño y las paredes estaban sucias.
The location of the hotel, it's really in the entertainment area
Excellent location and room. If I ever be in Osaka again, I would be in this hotel.
Staffs not well in english communication and no wi-fi available.Only LAN cable provided.
Modern facilities Spider in the ice-bowl, poor breakfast select and over-priced