La principal ventaja de este hotel es su ubicacion. La limpieza no es de lo mejor. Las habitaciones son muy pequenas. El servicio de limpieza de las habitaciones es regular.
por mi profesion viajo mucho. unos 15 días al mes. este hotel es una porqueria en cuanto a relacion calidad precio. no llega ni a dos estrellas. huele fatal las moquetas estan llenas de mierda. Asqueroso. No me fui porque no tenia alternativa y no volveré a confiar en booking, por supuesto. nada
Amabilidad, eficiencia, ubicación y desayuno muy completo para ser continental
Ubicacion bastante centrica Habitacion familiar muy pequena
1) La cercanía al centro de convenciones y a los centros comerciales. 2) Estar en frente de la parada del Bus 747 Expres que va al aeropuerto. Extrañé el pan negro y el yogurth en el desayuno.
la ubicacion habitaciones pequeñas, camas incómodas, ropa de cama demasiado gastada. Cuarto de baño minúsculo.
La ubicación y el personal. La habitación era muy ruidosa porque estaba en un piso bajo y daba a la calle. Además, teníamos el restaurante donde se sirven los desayunos justo al lado, y a partir de las 7 se oía mucho a la gente en el pasillo. El buffet del desayuno era bastante escaso en cuanto a variedad. No tienen una sala con acceso a Internet.
El personal era muy educado y servicial. La conexión wifi funcionaba bien Desayuno continental incluido Muy pocos canales de televisión
lo único que me ha gustado es la situación y el personal amable habitación muy pequeña sin armario
es la habitacion mas pequeña en que he estado para tres personas no guarda relacion con el precio
El peor desayuno de mi vida de hecho no había nada más que pan cuadrado
The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.
La ubicación es excelente, caminando podemos conocer mucho de Montreal. La atención brindada en recepción es muy buena; El personal es muy amable y paciente, sobre todo con los turistas no canadienses. Maravilloso el servicio de Internet en la habitación gratis. La vista desde mi habitación del Barrio Chino y el Viejo Montreal hicieron de mi estadía una agradable experiencia. Recomendado 100% La cama da la habitación un poco pequeña para dos personas.
La ubicacion del hotel, la sala de ordenadores con internet gratis
Todo era perfecto!
La ubicacion La ropa de cama, muy vieja
La ubicación del hotel en la ciudad, la limpieza, instalaciones nuevas, agradables, la relación calidad-precio, el diseño de la habitación similar a un estudio, la comodidad de la cama, la amabilidad del personal La limpieza diaria de la habitación no es muy a fondo, el suelo no siempre estaba limpio
Ubicación y el cuarto de baño diseñado de manera creativa. Persianas para oscurecer la habitación Dura cama, estantería de baño tilty
Mi habitación estaba limpia y bien equipada, la cama era muy cómoda, el mobiliario era básico pero con gracia. Llamadas locales e internet incluidos en el precio de la habitación. Me he sentido muy a gusto en todo momento, y el personal ha sido siempre muy correcto y amable. El aire acondicionado en las habitaciones hace bastante ruido, y el detector de humos sobre la cama tiene un piloto verde que esta encendido toda la noche. Estos detalles no impiden dormir bien, pero son un punto en contra.
tranquila y comoda por el precio/calidad una tostadora y una alarma
Las camas son muy cómodas y las habitaciones son de un buen tamaño
La decoración tan vanguardista y al mismo tiempo clasica, hacen una excelente fusión entre ambas tendencias. Adicionalmente las habitaciones son espaciosas, elegantes y comodas. Los desayunos son variados y con buena atención por parte del personal. Llamé desde mi habitación a la recepción para consultar la disponibilidad de una habitación para otra fecha y la recepcionista fue poco amable, de hecho fue burlesca al decirme que no habian habitaciones disponibles para esa fecha. Creo que estaba de mal humor en ese momento.
The service & hospitality provided by the staff plus the hotel's excellent location. N/A
Attentive service, lovely common areas, charming rooms, loved the library, had drinks in the library no
People where amazing to work with and helpful Facial was ok at best and overpriced
Friendly and attentive staff, convenient location and very comfortable room made this a perfect introduction to our visit to Montreal.
The hotel had a gorgeous decor and felt sumptuous There was no wi-fi!
This hotel is classic and elegant. The staff are all personable, experienced and thorough and can answer any and all questions about the area. The room was breathtaking and meticulously clean and comfortable - a slice of heaven. The marble bathroom is flawless and I wanted to ship the bed home. I will return to this hotel every time I come to Montreal. It reminded me of a hotel I stayed at on the Grand Canal in Venice - absolute perfection!
Staff was exceptional and went out of their way to ensure a seem less guest experience. Accommodations were beautiful, well-appointed and thoughtful not to mention entirely unique in each guestroom. Spa was only open by appointment so no fitness or spa services were experienced. The hitel restaurant was good but not great although it was impeccably styled and the wait staff were wonderful. Menu could use more options
We loved the location, close to so many things, but not in the midst of "downtown Vieux Montreal". Staff was great, very friendly. Concierges, while helpful, did not seem to know the best restaurants to recommend.
I liked very much the quietness of the place. I enjoyed the comfort of the room and appreciated the attentiveness of the personal.
This hotel was one of the loveliest travel experiences I've ever had, and I've been all around the world. The hotel is gorgeous - the restaurants, spa, and especially bedroom were first class. The staff was beyond friendly, and helped with everything from booking reservations at restaurants, to scheduling hair appointments, to taking my sister to the emergency room when she got sick. Five stars
We were greeted very warmly by counter staff and was checked in quickly and efficiently. Valet parking was also taken care of quickly upon check-in and check-out. The complimentary welcome drinks were a nice touch.
Great location and staff was friendly and attentive to our requests. The "perks" of staying at the hotel has diminished since we were last there - which was about a year ago. There were complimentary drinks and light snacks for our entire stay last time. Just one complimentary drink this time.
Lovely building and room. Food and music was great. Hard to find the location. Was put on hold several times when calling on cell phone to find hotel.
Excellent location in the old town of Montreal, able to walk everywhere.Large , comfortable room, good complimentary breakfast and cheese and wine offered in the evening. Would most certainly recommend this hotel. Staff were very helpful. Room was a little dark, lights were needed at all times.
The canadian breakfast is excellent, the location in the old town The rooms are really dark, the room was cleaned poorly
we enjoyed the welcome wine and cheese, the morning breakfast, the terrace and watching the fireworks, the beautiful suite, the chocolates, the car parking service, the fine soaps, shampoos, etc, the music playing int he room when we arrived, the disco music in th evening in 701 the room numbering was a bit strange, we had to walk through what looked to be a service corridor to get to the elevator to our room...I think that we should have been asked whether or not we wanted a staff member to enter our room in our absence to turn down the bed.one of the internets was out of service
The room is very comfortable. Staffs are very friendly. The breakfast is so so.
very attentive staff especially at the reception desk.bar/resturant very lively with excellent food and drinks.
Attended to our questions quickly. Called down for room service menu's that were missing from our room, unfortunately,we never received them.
Ubicación entre el centro histórico y el financiero, muy bien situado. Muy buenas instalaciones. Excelente trato del personal
en el hotel westin todo funciono a gusto, respeto e intimidad ; excelente calidad humana , de servicios y orientacion no
Es un hotel nuevo, limpio y amplio
Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff Nothing worth mentioning
We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.
Charm of the old building, courteous staff and proximity to historic sights and good food and galleries. I would have liked to have more light available in the room.
The hotel location. The breakfast. The bed. Staff not very friendly. Staff cold in manner (fake smiles). Control of shower temperature difficult.
Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best! Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!
It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex. No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.
location in old Montreal I was charged for 5 phone calls when I only made one
Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again. Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.
The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.
The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort. The wait staff wre very slow in respnding to the service needs.
Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff. Street noise can be slightly loud late at night in the front facing rooms
Clean, spacious, attractive. Staff was very nice and responsive. My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.
Trato, limpieza, confort, ubicación, decoración, servicios, Nada
Escribire una carta de reclamacion dado que mi habitacion no siempre estaba limpia, tuve que dejar una nota para que me limpieran el mini bar....
Ubicado en la parte vieja de la ciudad ,a 100 mts.de la Iglesia N.Dame y dentro de un area con muchos bares y negocios de diseño.Instalaciones muy bonitas y modernas.Buen desayuno.El metro esta cerca
Todo ha estado excelente: muy buena ubicación, la habitación era amplia y la cama muy confortable, el personal muy atento... Muy recomendable. El desayuno podría mejorarse.
La decoracion de las habitaciones Habia polvo en los closets y en las lamparas
la atencion de los conserjes, la buena onda de todos, el disenio , confort, ubicacion. todo me gusto