Great staff Third world quality Wi-Fi in the bedroom
Size of the rooms and hot breakfest
location was excellent. comp. breakfast and managers "happy hour" was awesome.the staff was wonderful and extremely helpful.
I was upgraded to a suite and was happy to see how nice it was. Great kitchen layout and living space. Restaurant was way too busy to try. Nicely quiet at night.
Very close proximity to attractions such as Notre Dame Basilica and Habitat 67.
So convenient to metro and walking for sightseeing. Great breakfast! Staff was amazing- concierge was extremely helpful with directions! Highly recommend this hotel to others. Bathroom shower head could not be secured in holder.
Great room with all amenities we could have wished for. Very comfortable and good value considering location, and that breakfast and 'happy hour' drinks were included.
Excellent customer service
Large suite was almost as big as an apartment. Great breakfast Small shower may be a problem for larger people.
Thank you Kayak for making a stay here affordable! We loved the location and the room (though a little dated) was huge, comfortable and very clean! They gave us 2 complimentary drinks and breakfast was included. The staff was incredibly friendly and helpful. Joey at check in, never would have guessed he was new. Bernard our wait staff at supper-never would have guessed he was called in and was swamped because he took great care of us. And our omelette creator was amazing. Hilton all of your hotels can use Montréal Embassy Suites as their example.
The overall quality from Hotel, it was fantastic. Thanks, we really enjoyed our stay, even it was business. Just would like to see breakfast start a little earlier, there were several people waiting.
La decoración tan vanguardista y al mismo tiempo clasica, hacen una excelente fusión entre ambas tendencias. Adicionalmente las habitaciones son espaciosas, elegantes y comodas. Los desayunos son variados y con buena atención por parte del personal. Llamé desde mi habitación a la recepción para consultar la disponibilidad de una habitación para otra fecha y la recepcionista fue poco amable, de hecho fue burlesca al decirme que no habian habitaciones disponibles para esa fecha. Creo que estaba de mal humor en ese momento.
Ubicación entre el centro histórico y el financiero, muy bien situado. Muy buenas instalaciones. Excelente trato del personal
en el hotel westin todo funciono a gusto, respeto e intimidad ; excelente calidad humana , de servicios y orientacion no
Es un hotel nuevo, limpio y amplio
Clean, spacious, attractive. Staff was very nice and responsive. My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.
The reception people offered an upgrade at a very reasonable price. The room was excellent and offerde extreme comfort. The wait staff wre very slow in respnding to the service needs.
Nice rooms, two excellent bars/restaurants in the hotel and very friendly staff Nothing worth mentioning
The hotel location. The breakfast. The bed. Staff not very friendly. Staff cold in manner (fake smiles). Control of shower temperature difficult.
Charm of the old building, courteous staff and proximity to historic sights and good food and galleries. I would have liked to have more light available in the room.
location in old Montreal I was charged for 5 phone calls when I only made one
It was a reasonably priced hotel (and with very reasonably priced services) in the heart of Montreal next to a Notre Dame. The location is great for one day or two day trips. Ensuite minibar and hotel restauraunt had good selection and were reasonably priced. Bathroom is great for having sex. No meat or eggs at all at the "continental breakfast", which is misleading. The view from the windows was nonexistant.
We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.
Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again. Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.
The Hotel Nelligan is located in Old Montreal--a beautiful location--but is is also close to a Metro station, which makes travelling around the rest of the city easy. There are excellent restaurants within walking distance. The breakfast buffet is very good.
Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best! Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!
Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff. Street noise can be slightly loud late at night in the front facing rooms
Ubicado en la parte vieja de la ciudad ,a 100 mts.de la Iglesia N.Dame y dentro de un area con muchos bares y negocios de diseño.Instalaciones muy bonitas y modernas.Buen desayuno.El metro esta cerca
Trato, limpieza, confort, ubicación, decoración, servicios, Nada
Escribire una carta de reclamacion dado que mi habitacion no siempre estaba limpia, tuve que dejar una nota para que me limpieran el mini bar....
Staff was exceptional and went out of their way to ensure a seem less guest experience. Accommodations were beautiful, well-appointed and thoughtful not to mention entirely unique in each guestroom. Spa was only open by appointment so no fitness or spa services were experienced. The hitel restaurant was good but not great although it was impeccably styled and the wait staff were wonderful. Menu could use more options
We loved the location, close to so many things, but not in the midst of "downtown Vieux Montreal". Staff was great, very friendly. Concierges, while helpful, did not seem to know the best restaurants to recommend.
The service & hospitality provided by the staff plus the hotel's excellent location. N/A
The hotel had a gorgeous decor and felt sumptuous There was no wi-fi!
Friendly and attentive staff, convenient location and very comfortable room made this a perfect introduction to our visit to Montreal.
Attentive service, lovely common areas, charming rooms, loved the library, had drinks in the library no
I liked very much the quietness of the place. I enjoyed the comfort of the room and appreciated the attentiveness of the personal.
This hotel is classic and elegant. The staff are all personable, experienced and thorough and can answer any and all questions about the area. The room was breathtaking and meticulously clean and comfortable - a slice of heaven. The marble bathroom is flawless and I wanted to ship the bed home. I will return to this hotel every time I come to Montreal. It reminded me of a hotel I stayed at on the Grand Canal in Venice - absolute perfection!
People where amazing to work with and helpful Facial was ok at best and overpriced
la ubicacion habitaciones pequeñas, camas incómodas, ropa de cama demasiado gastada. Cuarto de baño minúsculo.
es la habitacion mas pequeña en que he estado para tres personas no guarda relacion con el precio
Amabilidad, eficiencia, ubicación y desayuno muy completo para ser continental
El peor desayuno de mi vida de hecho no había nada más que pan cuadrado
lo único que me ha gustado es la situación y el personal amable habitación muy pequeña sin armario
La principal ventaja de este hotel es su ubicacion. La limpieza no es de lo mejor. Las habitaciones son muy pequenas. El servicio de limpieza de las habitaciones es regular.
La ubicación y el personal. La habitación era muy ruidosa porque estaba en un piso bajo y daba a la calle. Además, teníamos el restaurante donde se sirven los desayunos justo al lado, y a partir de las 7 se oía mucho a la gente en el pasillo. El buffet del desayuno era bastante escaso en cuanto a variedad. No tienen una sala con acceso a Internet.
1) La cercanía al centro de convenciones y a los centros comerciales. 2) Estar en frente de la parada del Bus 747 Expres que va al aeropuerto. Extrañé el pan negro y el yogurth en el desayuno.
Ubicacion bastante centrica Habitacion familiar muy pequena
por mi profesion viajo mucho. unos 15 días al mes. este hotel es una porqueria en cuanto a relacion calidad precio. no llega ni a dos estrellas. huele fatal las moquetas estan llenas de mierda. Asqueroso. No me fui porque no tenia alternativa y no volveré a confiar en booking, por supuesto. nada
This is our second time staying at the Springhill Suites in Old Montreal. The location is perfect, the seclusion terrific. The staff was so attentive to our every need. The breakfast in the morning allowed us to eat out in the evening at a more expensive restaurant without compromising our budget. We found two new places to haunt while we were there this time. Our first night we went to the St. Paul Street pub, a lively upstairs sports bar with great views of the St Lawrence river and a cruise ship that was docked there. Happy hour lasted from 4-7 pm. We ended up enjoying a few beers and a huge plate of nachos featuring homemade chips. It was a fun evening. Our Saturday night meal was at a little restaurant at the corner of the street right down on the riverfront. I honestly can't remembver the name of the place but the food was fantastic. We opted for the table d'hote and enjoyed the best ever French onion soup, Chicken pot pie for me and tortierre for my husband and a very ...
Perfect place for families - very economical for what you get. Pool is small and shallow, but perfect for kids, and the parents can relax in the adjacent whirlpool. Nice suite rooms, pool, full breakfast, valet parking, close walk to everything in Old Montreal. We'll definitely be back! '
Stayed here for my wife's 60th birthday. We often stay at SpringHills and found this hotel to be comparable with upscale Marriott properties. My wife has asthma, and this hotel was impeccably clean and well run. The location (in Old Montreal, and literally steps from numerous sites & restaurants) is excellent. The beds were comfortable, the breakfast was superior. We will definitely return.
Spring Hill Suites is a modern hotel in the heart of Old Montresl. It is steps from all the major attractions in this district. The hotel itself is clean and quiet ;it's located on a side street the rooms are nicely laid out with sitting areaand desk if you're on business& and bedroom area. The beds are comfortable, Staff is helpful and courteous. Breakfast included in room rate offers standard buffet make your own waffles; cereals; eggs and accompaniments coffee was good. The breakfast area is a little crowded at prime time, but an additional room was opened up on a busy Sunday morning& Our room had no view facing an office building across a narrow street&. The'work out room' is minimal. We had a good stay and recommend the hotel. The old city neighborhood has many fine and expensive restuarants and is busy with street life on weekends. On weekdays the ambience is quieter.
The hotel is in great location in old Montreal, the rooms are spacious and the staff very polite. The price is very reasonable and in general we were very pleased with our stay.
Very cheerful and roomy facility with knowledgeable and friendly staff. Best features: located in the middle of Old Montreal & great breakfast to get the family started. Only drawback: relatively small indoor pool with no windows.
We could not have stayed in a better place. The manager at the front desk was superb - extremely helpful. The room was immaculate - the breakfast very nice. Everyone was very friendly. Our whole trip to Montreal was great - truly enjoyed the people there. Would go back in a heartbeat - and would definitely stay at Springhill Suites again.
Springhill Suites in Old Montreal is one of our favorite sites to visit. The staff was so friendly and helpful. The elevator was having a problem while we were there, but the desk person took us to the delivery elevator so we wouldn't have to climb the stairs. We asked for wine glasses and they were delivered to the door within seconds of us arriving in the room. They were very knowledgeable about restaurants in the area. The cleaning staff was excellent. The room was clean and the bed very comfortable. The pool and exercise room is quite small, but it also was not overrun with children. We enjoyed our stay and plan to return next winter.
This was one of the best of 17 hotels we stayed in during our 36 day trip during August and September of 2007. The room was great and the included breakfast was excellent. We would recommend this hotel to all our friends and to anyone looking for a hotel in Old Montreal. You cannot beet its location.
I would stay in Old Montreal anyday over downtown. The location is excellent. Not far from a tube station and a 5 min walk to Notre Dame, this hotel is convenient, clean and the hotel staff are quite helpful. There is free internet connection in the room. Did not get a chance to use anything else as there is so much to do in Montreal. This hotel is also close to the cruises that you can do along the river. O yeah helpful to have the kitchen as well. Taxi ride from the airport is about CAD*. There is no easy way to use the train.
Great location, close to Place d'Armes metro station, walkable to Vieux Montreal. Modern rooms with great windows, nice bathroom, and comfortable bed. The included breakfast was a low-point in the stay. The hotel, like most of the city while we were there, was under construction, which diminished the overall feel and appearance.
The location cannot be beat, close to the Vieux Port, the Bell Centre, St. Catherine's Street, the Quartier Latin, as well as public transportation. The price is excellent. Clean, large rooms, with comfortable beds. The breakfast was adequate, especially considering it is included, but could definitely have been better.
very attentive staff especially at the reception desk.bar/resturant very lively with excellent food and drinks.
We were greeted very warmly by counter staff and was checked in quickly and efficiently. Valet parking was also taken care of quickly upon check-in and check-out. The complimentary welcome drinks were a nice touch.
The room is very comfortable. Staffs are very friendly. The breakfast is so so.
The canadian breakfast is excellent, the location in the old town The rooms are really dark, the room was cleaned poorly
This hotel was one of the loveliest travel experiences I've ever had, and I've been all around the world. The hotel is gorgeous - the restaurants, spa, and especially bedroom were first class. The staff was beyond friendly, and helped with everything from booking reservations at restaurants, to scheduling hair appointments, to taking my sister to the emergency room when she got sick. Five stars
Great location and staff was friendly and attentive to our requests. The "perks" of staying at the hotel has diminished since we were last there - which was about a year ago. There were complimentary drinks and light snacks for our entire stay last time. Just one complimentary drink this time.
Excellent location in the old town of Montreal, able to walk everywhere.Large , comfortable room, good complimentary breakfast and cheese and wine offered in the evening. Would most certainly recommend this hotel. Staff were very helpful. Room was a little dark, lights were needed at all times.
we enjoyed the welcome wine and cheese, the morning breakfast, the terrace and watching the fireworks, the beautiful suite, the chocolates, the car parking service, the fine soaps, shampoos, etc, the music playing int he room when we arrived, the disco music in th evening in 701 the room numbering was a bit strange, we had to walk through what looked to be a service corridor to get to the elevator to our room...I think that we should have been asked whether or not we wanted a staff member to enter our room in our absence to turn down the bed.one of the internets was out of service
Lovely building and room. Food and music was great. Hard to find the location. Was put on hold several times when calling on cell phone to find hotel.
Attended to our questions quickly. Called down for room service menu's that were missing from our room, unfortunately,we never received them.
La ubicacion La ropa de cama, muy vieja
La ubicacion del hotel, la sala de ordenadores con internet gratis
La ubicación del hotel en la ciudad, la limpieza, instalaciones nuevas, agradables, la relación calidad-precio, el diseño de la habitación similar a un estudio, la comodidad de la cama, la amabilidad del personal La limpieza diaria de la habitación no es muy a fondo, el suelo no siempre estaba limpio
tranquila y comoda por el precio/calidad una tostadora y una alarma
Mi habitación estaba limpia y bien equipada, la cama era muy cómoda, el mobiliario era básico pero con gracia. Llamadas locales e internet incluidos en el precio de la habitación. Me he sentido muy a gusto en todo momento, y el personal ha sido siempre muy correcto y amable. El aire acondicionado en las habitaciones hace bastante ruido, y el detector de humos sobre la cama tiene un piloto verde que esta encendido toda la noche. Estos detalles no impiden dormir bien, pero son un punto en contra.
La ubicación es excelente, caminando podemos conocer mucho de Montreal. La atención brindada en recepción es muy buena; El personal es muy amable y paciente, sobre todo con los turistas no canadienses. Maravilloso el servicio de Internet en la habitación gratis. La vista desde mi habitación del Barrio Chino y el Viejo Montreal hicieron de mi estadía una agradable experiencia. Recomendado 100% La cama da la habitación un poco pequeña para dos personas.
The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.