La habitación estaba muy limpia. Las camas son cómodas. El desayuno tenía muchas opciones de comida para comer. Me volvería a alojar allí de nuevo. La piscina y el jacuzzi eran rotas. Tenía ganas de tomar un baño, pero no sucedió.
Estaba ubicado en una zona agradable, la piscina estaba limpia y atractiva
Las habitaciones estaban limpias. El personal era muy servicial. Gran desayuno
The staff was responsive to our needs! Got stuck with a disgusting smoking room which we could not use!!! Had to leave and find another hotel!!!!
This hotel is not for families, not for someone who wants to sleep, and not for someone who is looking to feel safe. I would not recommend this hotel!!
Some rooms were not available when we checked in at 5:00 P.M.They were still being cleaned. T.V. remote was broken. Phone was unplugged.
No continental breakfast as promised
Excellent room for the price.
Location close to venues and restaurants Staff asked for us to write a good review if we enjoyed everything. It's their job to make me want to write a good review. After many years on customer service I found it very tacky that managment asked me to write a good review
No continental breakfast as promised Hot tub was closed due to repairs the other one was packed so wasn't able to use it.
The room was big and very clean. The kitchenette was a nice amenity, too. The bathroom area was very functional with the shower/toilet in a separate room from the sink and very long counter (loved the counter space!). Although standard in most hotels, having a functioning iron and board that didn't leave a stain on my shirts was a life saver. I am a big coffee drinker. I would've like to see a little more than maxwell house coffee filters for the old style coffee pot. I tried it once and couldn't do it twice. Ended up going out for coffee.
Strange parking situation but not bad
The hotel was well below the style portrayed in the pictures I saw on the internet. The website said there was free wireless internet in the rooms, which in fact was charged 6.95 per day for said internet usage. I will not be staying ath the Arizona Golf Resort ever again. The grounds, and rooms, were not nearly as nice looking as in the website, I truly feel mislead. Also they charged me 6.95 per day for wireless internet usage in my room which was said to be free of charge on the advertised website.
Nothing The service The Customer Service The Reservation Desk
everything was ok, I felt really good, friendly people everywhere, golfing was good. I would come again next year!
My room was next to the pool, the rooms were a good size, staff was amazing, was given late checkout until 1:30 for no charge, the golf terraine is gorgeous, there were other families there on Saturday which made it nice for my daughter to play, pool was very clean, there are 2 pools, the smaller pool is nicer, pool is open late, hot tubs are large, store across the street, lots of restaurants around, no bedbugs. Hot tub wasn't working by large pool, furniture in room is from 1967 and smells accordingly, rooms feel like a mix between a skanky motel and retirement home, the whole place feels like a retirement home, I went to the restaurant and it was gross, waitress was very rude to me and I left, rooms don't feel very secure, some really shady looking guests, towels are nasty, purchased Lysol wipes and wiped down my ENTIRE room after I was told my room was non refundable, it was filthy, including the toilet, bed very uncomfortable, there was blood on my sheets.
Course is fun to play. The staff was friendly and went out of their way to please. Prime rib was excellent and the restaurant staff was very efficient and nice. The resort was built in 1960, so things are a little dated, but they are working on upgrades all the time. The kitchenette is a great option for the people who don't like to eat out every night! P.S. Don't eat the oranges on the trees they are an ornamental variety and YUCK!!!
The room was very clean and beautifully designed. I loved the flat screen TV and fold out couch. Also, the wireless internet was easy to use and the continental breakfast was simple and tasteful.
The hotel is modern and new, and the staff is very friendly. There are also some shops and restaurants nearby.
The room was great! Very clean and comfortable. Nice location. The breakfast was suppose to run until 10am but on one of my mornings the staff was cleaning by 930am.
The hotel was great, and spacious. there is a convenience of a few shopping plazas nearby, but no sounds, it was quiet and enjoyable. I loved it!
Great layout of rooms, modern and clean rooms, great location, and excellent business services... Breakfast service not quite as good as other Hyatt Place....coffee was not good.
The staff were friendly and the rooms were a good size, good facilities and parking. Everything was very clean and well kept. The breakfast was really nice but all served on polystyrene plates with plastic cutlery which was hard to eat from. The rate we were charged was different from the booking.com rate but the staff were great and reimbursed us after we questioned it.
Breakfast was ok. Basic but appreciated. Staff was very friendly and helpful. The receptionist was wonderful The pool was warm. But in Phx, I guess it's hard for it to be cold. Wish the water was refreshing. The workout room was small. Kids were in there playing. Our room also smelled a little moldy. Think the ac was moldy.
The room was clean. We had a king room, very spacious. Lots of room. I was surprised to know that there was a sliding window to open for fresh air... a warm treat for us coming from a snowy area. Unfortunately, we didn't get a chance to use the outdoor pool and hot tub. The pillows were small squares, and quite hard. The shower tub was small, and the bottom of the tub curved your feet and made it difficult to stand comfortably in the shower. For breakfast, the eggs tasted like powdered eggs, really BAD powdered eggs. But the make your own waffles were good. We were able to tolerate these " negatives".
The hotel was lovely and the staff was very acomidating.
The hotel was easy to find. It was clean but rooms need updated. The out side door right by my room did not require a room key to inter the hotel. Did not feel safe. When I told the front desk they did not seam concerned at all. " that happens a lot." I was told.
Beds were comfy. Room was spotless! Bathroom very clean. Staff was super friendly. Continental breakfast was a nice surprise and not bad food, I liked the waffles. no airport shuttle
I liked that they let us check in a few hours early. The breakfast they have is good for all ages. The location of the hotel is easy to find, right off the freeway. There isn't much that my family and I didn't like about the hotel. The one thing I would have to say is that the rooms are just a little outdated.
It was centrally located in the Phoenix area. The staff were all friendly. The rooms were clean. The continental breakfast had a lot of variety, including eggs, sausage, and bacon. The pillows came in three levels of firmness! The sink was a little slow to drain, and the bathtub floor had evidence of a tiny bit of wear.
Loved how big the room was and the breakfast. Can't say anything negative.
Was curious how it was rated so well and the price so reasonable, so my husband and I decided to give it a try. We were not disappointed. The hotel staff was extremely friendly and helpful and the room was nice and spacious and very clean. We were so impressed that on our return trip going back home, we made a point of stopping there again. Would highly recommend this facility. D&D OKC, OK
Location was great and the staff were understanding and very accommodating . The hotel bar was great A Resturant was available in hotel but it's prices were much to high as high class restaurants were nearby and offered affordable meals and a wide variety which wasn't available in hotel. You can't ask high prices for meals with superior competition right next door.
The bed was so comfortable and and it was quiet. Front desk was friendly. The smell of cigarettes in the room. Room didn't necessarily match the picture but then again does any picture ever match..?
The staff was very courteous, professional and helpful. The hotel, although older, was well maintained.
The room was so clean and comfortable. The staff was so friendly and helpful. The bed was comfy and the breakfast was great. No.
The staff is friendly and works hard to resolve issues. The carpets in our room were dirty. The air conditioning didn't work well at all. But when we talked to the office they did switch us to another room.
Room was very clean espcially considering it had a full kitchen. The dishes were clean and the fact a cutting board was there was helpful. The breafast had a pretty good selection, self prepared waffle maker was clean and easy to use. The room was quiet. The tv screen had something weird going on not sure why objects would get bigger closer they came to the screens edges. The tv guide was on a slow scroll and you had to sit and wait to see what shows were coming on, instead of fowarding through.
Room was good size and had nice furnishings. The bed was comfortable, though the spread and blanket could have been heavier. The breakfast was of excellent quality, and the WIFI worked very well. The staff was superior and helped me every way they could. Nothing I can think of.
The staff is pretty friendly and helpful. The pool is dirty and the whole pool area needs to be better kept. There is also signs of termites on the ceiling in our room.
It was quiet, calm and accomodating. Perfect for what we needed. Thin walls and strong cooking smells in hallways. Each room was equipped w/mini kitchen and the hallways would sometimes smell of multiple cooking dishes--good or bad??
This guest did not leave comments about this hotel.
Pool was not clean but we were given the option to clean it ourselves
The room was nice. Shower curtain was dirty which is gross. The breakfast was really bad. The hash browns, eggs and sausage were mostly raw and I couldn't eat them but there was a waffle maker and cold cerial you could make. I would definitely stay here. Breakfast was nasty. Shower curtain was dirty. Garbage disposal didn't work.
I liked the generous room size and full kitchens. No
There were two televisions in the room. We needed 2 double beds ... the sofa bed took the place of one of the double beds and it was very uncomfortable.
Nearly everything. The bathtub spigot was loose and not attached. Room 125.
Easy check-in and check-out, useful location. The rooms were relatively nice but older and the furniture and decorations seemed dated.
Quiet with a park-like court-yard and good price included breakfast service newspapers and internet.
Very comfortable and clean, quiet! The wireless only work part of the time, very intermittent ! Some distance from Phoenic and shopping for the wife!
Staff was very friendly. Michael (who was working the front desk when I checked in) was very helpful.
staff was very friendly an helpful the carpet was steined and did not feel very clean. we were there for 4 days and the kids were getting tired of the same options for breakfast.
The staff was very friendly. Loved the outdoor area with private patios.
The room was really nice and it had a large clean balconey that was surrounded by very nice smelling trees
the location. EVERYTHING BUT THE LOCATION!!! You couldn't pay ME enough to stay in this dump again. Terrible terrible terrible!! Ick!
The hotel had my reservation and the staff was very courteous and efficient. They were very helpful by being very knowledgeable of the area.
We stayed in this hotel for 5 nights. It was our worst hotel experience ever. On the 3rd night, around midnight, the fire alarms in the entire hotel went off. The entire hotel was evacuated, seemingly because someone had burned popcorn. On our 4th night, we noticed the sink was filling with water and black sludge while the faucet was NOT on. We alerted hotel management, they did not have someone to fix it until morning and did not have a king size bed to move us to. By the morning, the entire bathroom floor was flooded. Somehow that morning at 7am, they "located" another king size room to move us to. Once we arrived in the second room, we noticed that the flushing mechanism for the toilet was completely busted. We alerted management again and expressed our extreme displeasure. Their response to us, " Well it's a hotel. Things break." The hotel is 15 years old. Terrible, terrible stay, Upon speaking with the management upon leaving, they offered to comp 1 night and that's it. Lovely, NOT.
Friendly, well maintained, pet friendly. Liked everything.
Nothing to like here. The staff was not helpful. The facilities were run down. They were charging way too much for what it is!! Do not be fooled!!!
Nothing Upon our arrival and check in, we were assigned a room on the fifth floor. Having brought a number of items for family members, we needed to unload our vehicle as the Motel is located in a high crime area; full of abandoned buildings which previously housed Night Clubs, Pubs, Movie Theaters, Restaurants, and Strip Malls. I went in search of a luggage cart to speed and easy the task. Not finding any in the area of the elevator, I returned to the lobby and asked the front desk attendant where they stored them. I was informed they could be anywhere in the Hotel. After searching seven floors, I finally found one outside in the parking area. It was the one, and only one for the entire Hotel. Next problem we encountered was when I flushed the stool in the bathroom and water sprayed out from between where the tank sets on the bowl. I notified the front desk of the problem, and following repeated notifications to the front desk of the leak, it was repaired on the fourth day of our stay. During our stay, the fire alarm went off three times resulting in our evacuating the Hotel down five flights. The Hotel was undergoing major repairs due to the roof leaking and major water damage to dry wall in many areas of the Hotel. The quality of the Continental Breakfast was very poor and second rate. We went out for breakfast after the first morning.
Nothing The beds are uncomfortable, no locks on restroom, no clean towels by the pool, TV channel were minimal, didn't have extra pillows when asked, bed sheets were stained, elevator was too slow and towels had a bad odor.
I wifi suck. The stuff was very layer back.., when calling to ask how to check out. He just check me out with out asking if I was ready and he told me " just to get" would not every go back
clean, friendly, very helpful, pleasant and assisting staff
The location to our function was great. There are a lot of dining establishments close by and the mall is across the freeway from the hotel. When we arrived a 4 pm. we were told our room would not be ready for a half an hour. We explained we drove 5.5 hours and needed to tidy up before a dinner function at 5 p.m. We were asked to wait until a room was available. At 4:30 p.m. we were given a room. The room assigned was the first room next to the elevator, the ice machine, the laundry room and the room service room. The walls were thin and we heard doors slamming constantly. Our stay booked through KYAK was for 2 nights. The next day we went exploring. When we came back at 4:30 p.m., our room had not been made up. When I asked if they were short staffed in housekeeping I was told NO. This is the worst La Quinta Inn we have ever stayed at. It's older and other than the lobby, it was not well maintained. The pool furniture was filthy.
We requested a non-smoking room, but we got a room that smelled with cigarrete.
Stayed 2 nights. Our room faced freeway which seemed too loud till I realized the window was open. Room was clean but the bed looked rumpled. Nice shower in clean bathroom. Room equipped with microwave, small fridge and iron. Very good breakfast with fruit, fresh waffles, sweet rolls, muffins, toast, cerel, juice, coffee & milk. Staff we quick to restock items. Didn't have time to try the small pool or hottub. Slept well and good deal for a last minute booking on a busy weekend. Hallway smelled like smoke. A bit awkward to fnd. Sat night was noisy with people slamming doors and talking till after midnight.
This guest did not leave comments about this hotel.
A lot of choices for breakfast
Good breakfast buffet. Nice staff Air freshener in hallways and rooms way too strong.
I had no problems, breakfest was great. no
Bed was real comfortable. Room was ok. Stayed for five days and the breakfast was the same everyday. Scrambled eggs and sausage patty. Could use at least some variety.
An onsite or next door restaurant would have been nice
The staff was very helpful! Breakfast was perfect with hot and cold items. From check-in to check-out, the staff was very helpful! AC worked well in our room (esp since the weather was 118 degrees that day) nope - everything was great!
Neat, clean tidy, comfortable, well kept swimming pool too small to use
The price was great and it waS clean. It's a small little place but if you just need a place to sleep it was great. Free breakfast in the morning too!
hotel was clean, staff was very helpful, pool was clean and well maintained, good location for se phoenix area
tiny pool, air conditioning was loud and I didn't get any sleep, area surrounding was a slum. Terrible experience and I wouldn't recommend this to anyone
The room was big and clean and the bed was very comfortable. Better than average HVAC unit in the room with a regular thermostat. Lots of choice for breakfast. The overall impression is of a well-run, well-maintained facility. Excellent value for the money.
Good breakfast selection, pool was a good size & jacuzzi was separate from pool, which made it private. First of all it is a MOTEL, not a HOTEL, the name of the place is false advertising. Staff members are cold & short while checking in. When I went to breakfast I was greeted with a list of rules, no food and drink are allowed to leave the area, so be prepared to eat with strangers if you stay here. I even asked to pay extra to take my food to go (which were on paper plates and paper cups), but the babysitter in charge of breakfast refused to allow it. I had a friend over for dinner about 10:00 pm & received a call from the front desk, who said I'm not allowed to have guests over that late & my friend would need to leave immediately or I would be charged a fee for an additional person staying the night. During checkout 4 days later I found out they had added that fee for each night of my stay, which was an extra $60 bucks! I was not notified of this beforehand, nor was this authorized. They ended up telling me they would remove the extra charges for all nights except the 1st (once they knew I wouldn't put up with their scam), but they did have to charge an extra $15 for a handtowel that was stained (I had wiped my lipstick off the night before on the towel so I guess they don't use very good soap). Do not stay here, you will regret it after you see how unfriendly the staff is & once they nickel & dime you every chance they get!
Staff was nice There was a leak in the ceiling that was never fixed and the bathroom was absolutely filthy. As I looked closer everything along the walls had dirt on it. I also asked for a bottom floor since I had a 4 year daughter and am on chemo therapy and they told me it was only for the handicapped. I guess since I could barely walk I wasn't handicapped enough.
This hotel was close enough to the activities we went to mesa for. There was hair on everything. Something in the room kept blinking a bright green light through the night which kept waking us up. The staff wasn't very friendly.
The bed seemed nice and clean. It was comfortable for the 1 night we were there. The carpet was disgusting, and the room smelled like stale cigarettes. I specifically reserved a non smoking room, but that request seemed to fall on deaf ears.