El trato del personal con el cliente es excelente, tiene el hotel una vista preciosa, y el servicio de alli muy atentos a lo que se queria,,,, excelente la verdad que no encuentro nada que no me haya gustado
Es muy tranquilo, estando relativamente cerca del centro y del Puerto de Marmaris. Tiene un acogedor jardín rodeando la piscina, pequeño pero bonito y cuidado.
The Location was great near the city center, a walk to the citycenter or 2 minutes by bus. 5 star service, it was clean, romantic, good food, there are many things to do there.I advice everyone to go to Marmaris and to the grand azur. especially honeymooners.
the quality of the hotel is better than all other hotels in marmaris but very far from a 5 star hotals level tha staff behevior and is very bad and unprofessional
The room facilities were excellent and the balcony provided a superb setting towards the sea and the hills. The food was good and the staff friendly. The location of the hotel was ideal being adjacent to the sea and within walking distance of the town centre.
the hotel has many ammedities...clsoe to beach and pool and food is good too The hotel is somewhat out dated even though it has gone through some work...bathrooms fro example were updated very nicely
Location. Close to city center. This is good 4 stars hotel. Not 5 stars.
Hotel staff was very positive and proactive.The breakfast and dinner was of very high quality. Missing internet connection in the rooms. The fitness room was close a joke, and of bad quality and without air condition.
The food was very good and the hotel was spacious and airy with pleasant gardens The staff were not particularly accommodating, several staff were somewhat aloof and unhelpful at times. Gym equipment was poor.
Staff was very helpful and friendly. Very nice room and facilities. Right on the beach. It is a bit far away from the center of town and Bar street.
Case Mare was my best stop on my 15day long south Turkey vocation. I stayed 4 days on this brand-new hotel and was able to visit nearby places. The Hotel has a unique location between beautiful mountains of Turkey and blue mediterenian sea. It is far from crowd and probably has the best location in comparison with its equivalents. The staff was very helpful and friendly. As a recomendation, do not miss Case Mare's Turkish breakfast and enjoy dinner specials. The only problem was the near all included Turban Hotel, music starts at 10.30 and stops at late night. They use their max allowed time limits. You may enjoy the music, it is up to you :)
Did not get off at the hotel because of poor reception and lack of commitment Arrest Ill-treatment
Nothing. Very hostile staff. Very poor breakfast. The hotel rooms are unhospitable. No toilet paper and dirty towels and sheets from the arrival day. The pool is closed from 18.30.
The rooms were nice The hotel staff was horrible, the receptionist had no clue that we had a reservation and the hotel manager was very rude and not helpfull at all. And they do not have a luggage room, he suggested that we should put our luggage in front of the reception desk where everybody had access to it,
It was close to the beach. The pool smells bad, the staff do not really speak English, however friendly, lots of cats in around the pool during breakfast time also.
the hotel is very far from the centrum
We were not able to put the airconditioning on until 4.00pm I travel a lot and have never come across this if you are paying for a airconditioned room you should be able to use it anytime you are there.
Really nothing. We complaind about the cleanliness, the manager told us " if you can find another hotel find"
Central location, convenient parking, easy access with public transport. Although very near to restaurants, and pubs still in a quite area and away from noise. Guy in the reception was polite. I'd rate this hotel as 3 rather than 4 stars. The bathroom needs renovation. Because everything looked old, you don't feel that hygenic. You might wake up early because of the noise on corridor from other guests. Swimming pool isn't big enough for a 4 star, and it didn't look very clean. We had a turkish coffee and a bottle of water as extra- they were overpriced according to Marmaris standards.