The hotel is very impressive and has not spared any expense in its inception. The rooms are just as grand as the common spaces and the staff is exceptionally attentive. 1) A five start hotel should not require its guests to pay an additional fee for wi-fi. It's 2015. 2) As President's club members, we were entitled for free wi-fi. However, we had to clear this up at least 5 different times which was shame.