La relación calidad-precio y la ubicación Los ascensores eran un ruidosos y el baño era pequeño
El personal es amable, la mejor es Breyona Johnson Baños sucios
the pool; the restaurant; the warmth and helpfulness of the staff the bathroom was nicely done but a bit cramped; the bed was too soft
Loved the location of hotel. Staff was very helpful- minus the restaurant hostess Rooms were very small, coffee maker disgusting along with staircases and ice machine.
The hotel was very nicely decorated, clean, and comfortable The hotel was very busy and a bit chaotic. The parking garage was full so we had to finding parking elsewhere.
the hotel decor and staff were great. I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.
Speedy check in
The hotel was located conviently and was nice and clean. We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.
La habitación, aunque no grandes era espaciosa. El personal era muy acogedor y servicial.
Su tranquilidad y la amabilidad de su personal. No hay facilidades para preparar cafe en la habitación.
Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!
They turned off the water while I was brushing my teeth in the morning, so I could not rinse my mouth. They said the water would be off all day. As a result, I was forced to leave them a present in the toilet.
convenient location and nice room one elevator was out of service, which led to delays getting to and from room
Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.