cerca de la ciudad y buena combinacion de transporte la moqueta en el cuarto de baño
su proximidad a la estación del ferrocarril
proximidad al centro de la ciudad Vistas al callejón y falta de aire acondicionado. Hacia mucho calor
La habitaciòn amplia Falta ascensor y desayuno caro y parking de pago
Situación. Dentro del centro histórico. Un poco antiguo. Hotel feo por fuera, sobre todo la entrada principal.
La Ubicacion es inmejorable Un poco gastado y no actualizado. Como es un edificio moderno se nota mas
Tranquilidad.Amabilidad Dificultad de entenderme en español con recepcion.Actualmente existen dos cargos en mi tarjeta de credito:una firmada de reserva al llegar y otra firmada al pagar la cuenta.La de llegada no ha sido anulada y confio que no se cargue
Habitaciones amplias con mobiliario agradable. Zona de spa y piscina climatizada. Zona de cafeteria y restaurante amplios. Bien situado en pleno centro de la ciudad.
Situación. En al centro de la ciudad. En el momento del check in, al informar que debía pagar cash, pues había perdido la tarjeta de crédito en Londres, me hicieron pagar por adelantado la tarifa total de los dos días, más una cantidad adicional por si hacía algún gasto en el hotel. No me pareció un buen trato a un cliente. En ningún otro hotel de los nueve que estuve en Inglaterra/Escocia tuvieron ese mal detalle. No acostumbro a mar
Deberian de avisar que cuando llegas al hotel te dicen que aparte de pagar la estancia tienes que dejar un depósito de 200 libras por dia cosa que yo no sabía.Además tendrian que tener canales en español ya que todo era en ingles y eso que es una zona turística. Me ha gustado todo tiene una ubicación excelente
El orden , la limpieza ,la amabilidad de los trabajadores del servicio de restaurante y buena situacion dentro de la ciudad aunque para ir al Hotel se tiene que pasar por unas calles muy poco accesibles Que las recepcionistas no supieran ni una palabra de español , como es logico lo tipico del Ingles .
su ubicación, buen desayuno un laberinto de hotel, elevada relacion calidad precio
Cerca del centro, personal muy agradable, buenas instalaciones, desayuno abundante
Que el hotel está bastante céntrico de la ciudad, lo que te permite ir andando a todas partes. no
The quirkiness of the room Having to pay for breakfast on top of pricey room. We needed early breakfast so we could leave at 8am and this could not be accomadated. Earliest they could do was 8am - bit dissapointed about this as is was a birthday treat for my partner,
The design, layout, quality and fixtures in the room and venue too. The dim lighting within the whole venue. More light is needed espescially over mirrors (for ladies applying makeup).
both luxury of room and wonderful meal a little expensive but not too bad
Lovely room with twin baths and very comfy bed. Staff very pleasant. My dinner in the restaurant was the smallest main course I have ever been served . It was appalling, I would not have the nerve to send something out so small if I were a chef-not good value for money . At a guess, I would say they are using one fish to get 4-6 portions. I didn't want to make a fuss and complain on the night as it was our wedding anniversary! I do feel that for the price of the room that breakfast should be included. We realised that it was not but because we wanted to stay at that hotel we decided to book anyway.
The central position / excellent shower No wardrobe
Tranquilidad, habitación confortable, personal agradable. Posibilildad de cenar en el propio hotel. A 10 minutos a pie del centro. No tienen ascensor por lo que si vas con maletas tienes que subirlas por las escaleras
Nos tocó una habitación muy bonita, pequeña pero con una bonita decoración, buena calefacción, la atención de las recepcionistas fue excelente, una nos dio orientación de la zona de castillos en gales y la otra nos permitió amablemente el uso de la PC de recepción para realizar nuesta próxima reserva para nuestro siguiente destino.
Lo que más me ha gustado es el trato personal, que ha sido muy bueno. Las instalaciones muy bien en relación al precio Quizá lo peor es que no es céntrico, aunque llegas al centro andando 10 minutos
Todo correcto en general Insonoridad
Amabilidad del personal El ruido proveniente de las habitaciones contiguas
la relacion calidad precio exclusivamente Bueno para pasar una noche: es incomodo, habitacion muy pequeña, ducha infernal de funcionamiento, TV no funciona... y terminantemente prohibido fumar bajo multa de 100 libras en todo el hotel, incluida habitacion.
El lugar y el aspecto exterior era considerablemente bueno, la relación calidad/precio también Sólo algo ajado el mobiliario y aspecto del ala donde nos quedamos
The rooms were very clean and comfortable and I can highly recomend the fod from the bar area. Only problem we found was the main restaurant was not fantastic ,the food was average but the bar food was execllent.
Staff were very friendly and co-operative. the conference facilities were attractive and well managed My sleep was disturbed several times during the night: I was woken three times by noise outside the corridor in the late/early hours, and once in the night by heavy footsteps overhead. I was then unable to sleep from 6am-7am due to continuous heavy footsteps overhead. the acoustics really need to be reviewed and corrected, with adequate door seals and impact absorbing acoustic treatment to the upstairs floors. sleep is your core business.
nice friendly staff, very clean, good location a few more signs up telling you where things are
Very attentive staff, nothing too much trouble
I thoroughly enjoyed the pool ,steam room etc didnt have time to use the gym but looked very good. Cleanliness perfect ,I am fussy about hotels but ticked the right boxes Drinks were rather expensive even by hotel standards but captive audience
Friendly helpfull staff nice standard of hotel
The hotel itself was excellent, we could stay there again. I enjoyed using the facilities of the leisure centre. Dining was elegant. There was a family with young children above us, i could hear them running about.
everything at the hotel was excellent but the best thing was the friendliness and efficiency of all staff from check in to check out. I was at the hotel for a family wedding and all staff were very helpful ensuring that all ran smoothly. Absolutely no complaints
Friendly Staff and Atmosphere, Good Food and spacious bedroom with comfortable mattress. Struggling to keep hotel warm during cold snap.
Excellent facilities and accomodation, good location. Compared to all other aspects of the hotel, the breakfast was poor. Food was obviously left out for a long time and had deteriorated.
The staff were very welcoming and friendly. They accommodated our needs. The room in which we stayed was not like the ones shown on the website which was the main reason I booked in the first place. This was quite disappointing. However the overall stay was ok.
The hotel staff were very friendly and helpful. We arrived some two hours before book in, they let us leave the car at the hotel and even gave us a map of Chester with directions of the best way to get in to the city centre. Our room was very clean and cosy. Would use this hotel again. Room was a little on the small side, but as their was only two of us and we did not spend time in the room other than to sleep it wasn't really a problem for us. The friendly atmosphere and spotlessly clean hotel more than made up for the room size.
Delightful staff, nice lounge & bar areas, exceptionally clean, excellent breakfast. Single room was definitely on the small side, but bathroom was spacious.
Easy to find, couple of miles out the centre, free car parking No draught beers, bar prices extortinate £5.00 tv did not work properly Poor breakfast
Its proximity to Chester city Having lived on the continent for many years I found that a continental breakfast didn't only consist of cereals, grapefruit, yoghout and toast, it also consists of cheeses, meats, cold boiled eggs etc.
The room was comfortable & the breakfast was very good. We were in an attic room with a sloping roof which made the bathroom slightly difficult to use.
The hotel was good value for the money, about 20 min. walk from the town centre, bus into town was also available. Ample parking. Spacious accommodation
A warm welcome greeted us upon arrival. We had two rooms one in each courtyard which were very good - one was a bit small with not much storage but ok for the few days of our stay. The second room (twin) was excellent. Both had all the facilities you would expect. Breakfast (continental) was adequate, however you could pay extra for cooked. Hotel in pleasant surroundings but more than the 15 minute walk into Chester that we were advised. During our stay the bar wasn't particularly well stocked with cask beers and lagers not available (run out).
This is a lovely hotel whose rooms are both attractive and practical. The breakfast was outstanding as was the conservatory in which it is served. The local bus services are spotty and complex due to multiple companies and stops. Fortunately taxis are cheap.
The location was in walking distance of town and not expensive by taxi. The room was tidy and clean. Lots of bed covers due to heating going off. Good breakfast for little money and service good. It was cold the heating only came on in the morning and afternoon it was cold duing the day. It was cold in the breakfast area.
The staff were friendly and the room was lovely We were in an outside room and it was cold during the night when the heating had gone off but it was the first really cold night of the year so far and that won't have helped !
Muy bien ubicado y acogedor. Optimo el pub Las instalaciones en la habitacion no funcionaban (tele, calefacion,..); desayuno lento. El mismo personal sirve hotel y pub, trabaja mucho pero no llega al servicio requerido.
La ubicación y el estilo típico inglés del establecimiento. Hubo música hasta las 11:30 de la noche y no se podía dormir. Esto debería avisarse en el momento de hacer la reserva.
Es muy típico y adecuado para introducirse de lleno en Chester, el personal es muy amable y el local está siempre a rebosar
close to city with comfortable rooms excellent parking and a fantastic michael caine restaurant . staff very polite and helpful
Central location, new and modern Poor breakfast, pricey and limited parking
Excellent room.Breakfast very good Trying to get in was difficult as was parking
Very good location for shopping and to visit Michael Caines Restaurant Our original room was noisy, however the hotel were very good about changing room. The Michael Caines restaurant was cold and noisy from the Champagne bar next door. The food was excellent
Comfortables beds Reception area too dark
Excellent location - 2 minute walk to the city centre. Room was amazing value for money - standard room would have been the equivalent to a luxury room in many hotels. Breakfast was delivered to our room free of charge. Will definitely stay there again.
The room we stayed in was very nice, very big and modern styling. The staff were very helpful and there was always somebody on reception if you needed them. The car park is alittle bit tight to drive around and the pillows were hard but there only little things to worry about.
Modern Friendly staff, the decor in exec room superb, minimalist and cool, next time will eat there, but a good hotel
The staff were excellent nothing was too much trouble. We were attendong a horse race meeting and they ensured that our room was ready at twelve midday two hours before normal check in times in orde rfor us to get changed to enjoy our daym excellent service all tround No
Pool & fitness room Dining room staff at breakfast not very helpful or cheerful. Had to request a change to a no smoking room after booking in but this was done without fuss.
Had a few drinks in the hotel bar and had breakfast
I enjoyed my stay just for a chill out relaxing time. Staff were very polite and helpful and I think they felt for me and my friend as the prices were rather high for drinks and food. I thought the prices for food and drink was expensive. At £15 a person for breakfast was too much for me and my friend to pay. And we didn't have an option to just have a couple of rounds of toast. We were told we could wait till 10.30am when they would serve some breakfast in the bar. So we waited from 8.30am for our breakfast only to be told by the barman that we could have had it from 9. So a bit confusing and not much choice.
Found it to be very good, could not fault it. No
not too far out of town and quiet. rooms spacious and lots of hot water - someting 5 * hotels cannot provide! early in the evening the bar man was under pressure because he was on his own - but he was polite and proffessional
leaving food, rooms, standards, waiting times for things, price
The room The restaurant service for breakfast was rubbish. They ran out of plates dishes cereals, croissants, choc pains, yoghurt, coffee was stewed, bacon half cooked. Fawlty towers looked like a five star compared to this hotel. No managerment skills was in place for a busy weekend. A couple waited over 12 mins for some bowls for cereal and in the end i grapped hold of some from the cold well to gave them to the couple which is not my job but the caterer in me could not bare for them to wait any longer.
Expensive Internet and very limited room service menu
la habitacion no estaba limpia , gentilmente nos cambiaron a una segunda habitacion mejor
el personal es de lo mas seco y distante que uno se pueda imaginar....el precio excesivisimo para lo que el hotel ofrece el personal
el bar las instalacones de "Spa" dejaban mucho que desear en comparación con las fotografias mostradas en internet, el servicio de masajes fue ineficaz, impuntual, con lo que me refiero a que el servivio contratado por mi fue de 1 hora y estuve tan solo 40 minutos escasos y la habitación donde se realizan los masajes era fria y humeda por lo que los 40 minutos que durró el masaje fueron 40 minutos en una...
El servicio al cliente bastante malo,porque? porque no habia nadie que hablara en castellano, ni diciendole a las chicas de recepcion que no entendia porque me cobraban mas cuando era menor precio, y la chica solo hacia que repetirme una y otr vez lo mismo insistiendole que no entendiamos y que lo hiciera cn otro vocabulario mas accesible.Fatal, me decepciono mucho.
Hotel was tastefully decorated and re-furbished, and was excellent value for money, we had a fantastic stay! The hotel was extremely warm, even with the windows open, and it was snowing outside!! the radiators were always on full heat!
the location was excellent, and staff friendly and trying their best. General cleanliness in rooms was poor. toilet filthy on arrival ( was cleaned after complaint )cobwebs on bedside lamps, dust on tables and TV, menu was quite expensive, and very limited.
location,room size and cleanliness,choice at breakfast was good.Nice to see a choice of fish. Ithought the price of drinks in the bar were over the top.
Excellent location and superb service as always at this hotel None other than could have done with a week of been pampered !
Location and comfort of the hotel Breakfast was a bit chaotic and service could have been quicker
The location was fantastic, and the hotel itself was beautiful. The staff were abrupt, for example when I checked in I explained I had tried to call on several occasions with regard to parking. The receptionist was very abrupt and said 'I've been on my own all day, alright?' Not my problem as far as I'm concerned. Also, the lift is very claustrophic! and I'm not Claustrophobic!!!
It's central position is the only reason we choose to stay at the Blossoms. However thinfs have improved since the re vamp, although there are still areas that need attention. The light fitting falling off the wall, that needed to be fixed. The broken crockery that had to be replaced, the requested wine glasses that never materialised, the ice bucket that took two requests to arrive, and the non exsistant phone call that we asked for to tell us our room was ready.
Excellant location and value for money. The car park is offsite if the weather is bad or an elderly person is with you.
Unfortunately we did not stay at the Blossoms, we were moved to the Craxton Wood Hotel and were not impressed.
The fetaures of the room fitted well with the period features of Chester. Felt that it may have needed air conditioning, as on the day we stayed it was extremely clammy!
Room clean with comfortable beds. Excellent Breakfast, very attentive staff. Had a very good bar meal too. Only thing was having to walk through busy bar to access rooms.
The staff were so freindly and the was always someone around if you needed any assistance.
Very good location only 15mins walk to centre,the zoo which is a great day out is only 10mins away by car.The breakfast was very good and everything in the room that you needed. The only bad point is the traffic better to have a room at the back.
Good location. Good breakfast Room clean Room smelt a little stale. Shower in room was poor-kept going hot and cold and inadequate flow
The location was excellent for a city break.
Handy for Hoole shopping centre (A short street of busy small shopkeepers) An easy walk to the centre of Chester (on a dry day).Breakfast was hot! Their success means the bar and patio is crowded in the evenings. Dont sit by the door the smokers use at the back of the hotel.
The Breakfast was good, accomodated my early start. Notes on the reservation ignored, asked for a room away from the road. Main road noise wasn't helped, as the rooms are only single glazed. Also, note the Hotel has a popular bar area... and thus the noise from this does come through to the guest rooms.
Staff and food first class Bedrooms could do with being upgraded.
Friendly staff good food excellent location Room very basic heating did not work the first night, window would not close so was disturbed by traffic late evening early moring maybe next time a room at the back would be better
La ubicación y las instalaciones A la hora de pagar con la tarjeta que habiamos hecho la reserva no pudimos porque era visa electron y támpoco con otra.con lo cual tuvimos que pagar con libras y fué molesto.deberian avisar con el tipo de tarjeta que puedes pagar allí en el hotel.
La habitación fue excelente con TV moderna y con muchos canales y el baño muy limpio. El personal excepcional, amable y te ayudaban con todo. Incluso te guardan las maletas despues del check-out si quieres pasar el resto del día en la ciudad. Trato exquisito. Las vistas desde la habitación ya que daban a un aparcamiento y a un muro.
La relación calidad-precio, la simpatía del personal y su ubicación en el centro de la ciudad
La decoaración de la cadena hotelera, en la linea de NH o AC
La habitación era muy grande, estaba limpia el baño genial... muy recomendable. el hotel es practicamente nuevo.
El hotel está muy nuevo, las habitaciones muy grandes y acogedoras. Muy cerca del centro. No
La habitación resultó muy confortable y la ubicación inmejorable. Por el precio de la habitación considero que el servicio wifi debería ser gratuito, ya que lo venden como un hotel business.
hotel restaurant food very overpriced and certainly not value for money
good food room too small
The staff where all very friendly, the food was fab, can't wait to go back! Facilities where good but no much information about it, I had to ask a few questions about different things as information was not available, made me feel a bit awkward to be honest!
The hotel room / suite was fantastic. It was very close to the centre of Chester and ideal for all the local attractions
Lovely setting. Very comfortable rooms, plus great spa facilities with fantastic showers! Initially we had a problem because the patio doors on our room wouldn't lock but this was sorted out quite quickly and we found the staff really friendly and helpful. Our key-card appeared wiped every day, so we had to get reception to re-set it for us nearly every time we tried to get into our room. This might have been a security precaution because there was a wedding going on, but it meant going back to reception each time we wanted just to get into our room. However, it was always dealt with quickly, and didn't detract from our enjoyment, but it might prove more trying for older visitors.
A large comfortable room with large bathroom
I really enjoyed my time at Rowton Hall, although the Breakfast was very expensive and the room was not up to the standared of other hotels I have stayed in. Also I was unable to have the room any earlier than 3 even though I was coming to a wedding their.
Facilities were superb, staff were excellent. Food was slightly pricey and the coffee at the end never turned up!!
relaxed atmosphere, friendly staff, nice hotel. maybe room could have been slightly larger.
La ubicacion e instalaciones No informa bien del uso y horario de la piscina.Deberia estar por escrito en la habitacion
Surroundings, beautiful area Needs refurbishing in areas - there was mould in the shower!
La piscina y el spa. La cama no era doble y el colchón estaba hundido y por tanto muy poco confortable.
La tranquilidad y silencio Es dificil de encontrar de noche pues está mal indicada su ubicación