Limpio. Tranquila, a pesar de numerosos grupos alojados. Gran ubicación para nosotros.
Las habitaciones deben tener las cortinas cerradas en todo momento para mantener su privacidad - que hace que la habitación muy oscura y aburrida. Selección de canales de televisión por cable podría haber sido mejor.
Gran ubicación. Hotel viejo pero las instalaciones son agradables. Desayuno continental disponible, pero fuimos a cenar al lado. Me alojaría aquí de nuevo.
Un motel reconvertido. Buena ubicación, especialmente para eventos de atletismo. Una habitación decente a un precio razonable. Instalaciones y desayuno. mediocre Baño anticuado. Sólo una persona en la recepción incluso en la mañana.
Right off the bat, every staff member was extremely friendly and helpful. The room we had was extremely clean and the bed was comfortable. The sheets were soft and so fresh you could smell it. Breakfast every morning was great and tasty. We took advantage of the free shuttle service to downtown for dinner. We can't say enough about how great our experience was. Thank you
I enjoyed my stay here, the staff were friendly and welcoming.
Front desk staff were very welcoming and helpful to us as my son and I visited UVA for Days on the Lawn. Our room was clean and seemed recently renovated. The space was well designed. My favorite thing may have been the eggs at breakfast: scrambled with ham and cheese! Yum! All in all an excellent experience. I will definitely come again.
The staff was so warm and helpful. Kudos to William at the front desk! The room was clean and well appointed. Completely met our expectations.
Good value overall, clean, friendly.
We loved having the Jacuzzi in our room! Also the staff was VERY helpful and friendly. I like the variety of breakfast options except for the powdered eggs. We liked how close it was to the places we visited. We plan to come back! There was an odor that seemed to be coming from the water or the commode and the stopper for the sink was unable to be used. It wasn't properly attached so if you wanted to fill the sink you had to push it down and then try to pry it loose with your fingers for it to drain. Seemed to be an issue with how it was installed or they chose the wrong size faucet for the space.
Breakfast was great and room was nicer than expected for the cost. Noisy people in the halls sounded like they were in our room. Not very soundproof doors
No elevator. Everything was worn and dirty. Needed paint and a good scrubbing. Also, the staff member behind the counter claimed she could't match the price I found on the internet which was a real pain.
Spacious, tasteful room with a private patio overlooking the lake. Beautiful grounds, quiet, peaceful, yet only 5 minutes to downtown Charlottesville.
restaurant very good-- gluten friendly ---staff attentive ---but can be in a rush at dinner time view from the room --- terrible looking over roof with equipment
Room amenities and bedding comfortable We paid for a room with a view and balcony and got neither.
The overall vibe of the hotel is very calm and peaceful. We really liked being able to walk to the restaurant on site and spa site from our room. We stayed in a lake view room with a generous patio, just wished it was warmer for us to spend more time out there! The room was clean and very spacious. The staff at check in/out were very hospitable as well as our servers, Daisy and Nancy, at the Old Mill Room. Honestly, our stay was excellent. My only gripe would be beyond the control of the hotel.. Some of the others guests were a bit uppity. It made me uncomfortable to watch them talk down to the staff.
We loved our stay. Friendly staff, comfortable room, bed, and porch. Outstanding sorts facilities, close to town and Blue Ridge mointains, affordable breakfast, breath taking surroundings. ,
Overall it was a nice stay. The restaurant was very good as well. The only reason it didn't get 5 stars was the noise level. Asked for a quiet room, got placed next to a staff closet. This door was repeatedly slammed from early to mid morning. Sleeping in was one of the goals of the getaway so that wasn't awesome. Overall great hotel though, nice facility, plenty to do on the grounds. Would go back, but would ask for a different room.
Paths for walking. Spa amenities very nice. Room service breakfast was not hot. It is a long way from their kitchen (have to go outside) to many of the rooms but they should have some kind of hot box to account for that.
Location Hotel is old and runned down EVEN WITH the renovations. MOST of the tv channels are partially scrambled and unable to be viewed. I had to change rooms twice until I was able to find one with a working AC unit (the unit would shut off after running for about 3-4 mins and wouldn't come back on). The lady at the bar obviously has been there way long and I observed her complaining about her boss. There were ants all over the bar and the philly cheese steak was bad. There are many more similar priced hotels in C'ville than this one. I would recommend you check them out first.
The location was close to where I needed to be. The rooms were dirty. The first room 423 wasn't cleaned properly. There was hair in the bed and in the shower curtain. Maintenance had to be called to fix a drain stoppage. we moved to another room that also had hair in the bed and mold in the shower grout. We assumed any other room wouldn't be better so we didn't move for the third time. Horrible
Helpful staff, clean, Food on the dull side
Staff was very nice. Rooms were clean. Restitant was nice good food
The hotel and room were spotless. Room was quite large, extremely comfortable bed and bedding, nicely laid out, beautiful view of pond with white swans and ducks.. I requested a quiet location and they happily accommodated me. I'm an insomniac, and 10 minutes of continual noise means being awake for several hours. It was extremely quiet, so this was wonderful. The lighting in the very clean bathroom was also better than average for putting on makeup, & lots of counterspace. . Staff was very friendly and helpful. Overall it was better than I anticipated. Definitely returning. WiFi in room very slow & cut out, I gave up using my device. No complimentary continental breakfast, coffee and tea only. We don't eat a full breakfast, which was the only option, and it's not worth paying $11 per person for a muffin and banana. Fortunately, there is a Starbucks 5 minutes away at the top of the hill.
The staff was friendly and very accommodating. I will definitely stay there again, soon. It's right next to Starbuck's and large selection of eateries. Nada
I GOT BED BUGS!!!!!!
Easy to park. Walk to restaurants. AC was good and not too noisy. Clean. Bathroom was too small.
Room is spacious and well equiped. The exercise room is not very big, but I liked the equipment they had.
Location was excellent. The Staff and the facilities could not have been better.
Always a great stay. The ladies who put out breakfast, Susan, Maria, Bernadette welcome new or returning guests with charm and warmth, starting each of our days with a smile. People at front desk also very nice.Marisa went several extra miles for us.
The room layout was perfect. Separate sleeping and lounging area. The bed was very comfortable. I didn't want to get out of bed!
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Friendly helpful staff. Studio room was very spacious and well equipped with full size fridge, dishes, pots, cups, glasses, silverware. Very quiet room. The complimentary breakfast buffet was the best we ever had in a hotel. The air-conditioning was a bit noisy.
got bed bugs
This was a nice hotel convenient to downtown and UVA. They had an excellent, free breakfast buffet.
location the room is pretty big. but very noise. also, the toilet paper was near running out at very beginning.
The shuttle to the train station was very convenient and both drivers that we met were very polite.
Great Room/Gym/location Very Loud, hard to rest due to children and Pets.
Full kitchen, free evening social with food, wine and beer
This guest did not leave comments about this hotel.
the rooms was the nicest I stayed in but they never came to clean our room or my friends room. At 4:00pm we asked for towels said they were short staff they will try to get to our room. By then we had to get ready for a weeding. The hotel itself was great my truck was hit in the parking lot they told us three days in a row they would view the cameras and give us a description of the vehicle and lic# that hit us the very first night.Never got back to us this is not saying much about the staff or manager.
cleanliness, location. Food could be warmer
This is a newer hotel in the area and it was great. Everything about the room was perfect.
I was visiting Charlottesville to attend a concert. The staff was so amazing and made the experience top notch from the check in to providing a shuttle to and from the concert.
255 words aren't enough. Everything from the clean welcoming lobby, dining room, beds..this place is awesome. I got a great rate with my AARP card. Dinner Breakfast was great..fireplace, fire pit on patio, indoor heated pool, hot tub, wonderful staff This place is wonderful new and clean. Only negative I can even imagine is that it sit back off of main road...but you are seconds from the main roads. This place is so worth it.
This was a very nice hotel with very friendly staff. The bed was the most comfortable that I had ever laid in. The hotel was a little bit off the road and the entrance was a little hard to see. We ended up using the back entrance just for ease of getting around town.
The hotel is clean, great lighting inside and out and has a very helpful staff. Breakfast is an added plus. No.
Clean, large room with a ceiling fan (big plus). Nice large shower.