El conserje y el personal fueron increíbles Es un hotel viejo, no lo que esperaba de la marca Omni
El personal era muy amable Las habitaciones olían como un cenicero, de 10 años. Las habitaciones son viejas y sucias. Muy ruidoso. Servicio de aparcamiento obligatorio. Me encanta Omni, pero este es lo menos
Beds Hotel staff was uptight
It was close to Bank of America Stadium. At check in we were charged for parking when I clearly showed them that it was to be included in my reservation. They said since I booked with a third party, there was no guarantee that the amenities I paid for would be honored by the property. REALLY??? They also knew we were a party of 3 and clearly needed 2 double beds but put us in a king with a roll away. Not overly pleased with the overall experience at check in.
Excellent hotel in every way, except was a little too expensive. Price was too high .
The facilities were well kept. The room was quiet. The staff and people of Charleston seem to be as nice as any where I have travelled to. I am very impressed with Charleston.
Excellent service. The concierge was very helpful at arranging for cabs and dry cleaning during my stay.
Prompt service. Bri and Turner very nice
The location and cleanliness The $18 charge for parking.
Location and price. Quick walk to arena. Construction, overall feel, broken vending machines.
Great location 2 am yelling in corridors-- not the hotels fault that's what you get with wedding parties!
Location and staff were great. Not clean. Hallways were dirty.
It was my graduation weekend and it was walking distance to the Time Warner Cable Arena, EpiCenter, and other venues!!!
Location Hotel rooms were under renovation. As a Spire Elite they gave me the best room available, I guess. The room was still in need of some minor construction clean up. Disappointed they did not inform me of status when I contacted them during booking. All staff I came in contact with were great.