El personal era excelente y muy amable. No había nada que no me gustara
La ubicación es lo mejor de este hotel. Servicio de aparcamiento muy desorganizado y nunca preveía las horas puntas. Tuve que llevar mi equipaje a mi habitación yo mismo... Caro por el servicio que dan o falta de servicio
Este es uno de nuestros hoteles favoritos en el centro de Charleston. Está en una ubicación fantástica, justo en el corazón del centro de la ciudad, con muchos restaurantes y tiendas tan sólo a unos pasos. Nos hemos alojado en muchos hoteles diferentes, este es uno de nuestros favoritos, además, la playa está a 10 minutos en coche. Una estancia que no hay que perderse la próxima vez que vayas a Charleston.
Precioso. Las habitaciones estaban limpias y eran amplias. El personal era excelente y amable. La ubicación es perfecta. Problemas de aire acondicionado se repite en nuestra habitación.
Disfrutamos del ambiente y la atención del personal. Gimnasio excelente y una zona de spa. Ubicación perfecta para ir de compras y comer. Falta de películas en la habitación.
Necesidades spa ayuda!
Cada elemento de la habitación era de primera y de lujo. El ruido del tráfico era muy ruidoso durante la noche.
La elegancia del sur en su mejor. Tuvimos que irnos.
The breakfast on the roof top. The location in relationship to downtown Charleston. The bed was comfortable. The room was clean. The room had too big of furniture for the size of the room, esp the desk area. There was no swimming pool, jacuzzi, etc. Our room location was next to the entrance and it was a bit loud with the comings and goings. The maids started too early to clean rooms and it caused more noise in the hallway.
We were in Charleston for a wedding and stayed 3 nights at Andrew Pinckney Inn. Location was within walking distance of the restaurants, cathedral and aquarium chosen by the wedding couple for the weekend events. Sandy was especially helpful with recommendations and assistance booking a city tour and transportation when we needed it. The hotel was lovely and intimate with just 40 rooms. Beautiful floral arrangements, breakfast on the roof top, fresh cookies and coffee, tea, water and lemonade in the lobby and attention to detail made our stay very memorable. Charleston is well worth the trip! We paid $319 + tax and fees for Friday and Saturday night. $199 + for Sunday night. I returned home to have an e-mail promotion from Snique Away for Andrew Pinckney Inn for $109 per night. I thoroughly enjoyed my stay, but now feel that Booking.com was not my best option when booking a hotel. Prime weekend with USC graduation may have played a factor.
It was close to everything downtown. The price for the size of the room and the parking.
The location within historic Charleston was convenient to everything. We were able to walk to all of our chosen destinations! The amenities offered were excellent, the staff was very friendly and helpful, the room was very comfortable. Would love to go back there and stay longer!! Can't think of anything we did not like.
Room was very clean, uniquely decorated and furnished. Breakfast, while not great, was better than most I've experienced in the States. Great location close to the Market and other sites in downtown Charleston. Easy walking distance. Front desk staff was not very helpful or friendly. Bathroom did not have a fan, the sink water was always luke warm. No coffee machine in room. The price of the room was not worth the value of the room. Parking could be an issue.
breakfest was great, good lokation downtown
it was restful, convienent, and clean
Handy for everything . no
Location is great - convenient walking distance to all areas. The larger room is perfect for two friendly staff the breakfast is very good and convenient the daily wine and cheese is an added plus! paid parking is convenient when we arrived - the small room we had smelled very moldy - we went back to the office and they gave us a better , larger room our room was in the inner core - so no windows - the good news was that it allowed us to sleep longer in the morning
Gran ubicación, personal amable. Un poco caro para servicios.
El aire acondicionado es ruidoso
Gran ubicación y se puede ir andando a todo lo que necesitaba para llegar all centro de Charleston. Era una habitación básica, pero la verdad es que no pasamos mucho tiempo en la habitación, sólo para dormir y ducha, así que estaba bien en ese punto.
Excelente ubicación para turistas Muy ruidoso por la noche por unas obras en marcha
Clean - but feels like motel 6 .. For $ 300 a night - u really get nothing but location .. Didn't like anything at all but the location - if they charged 145 a night and not 290 I prob would rave .. But for 290 a night one expect more services .. Or at least room service ...
The location was very good. I liked that they gave you 2 water bottles each day. The shower was great and the bathroom was VERY large. The bed was very uncomfortable and the pillows were a joke. They were tiny and lumpy. The room could have been better maintained. One of the drawer pulls came loose. One day we didn't have enough towels. They usually provide 3 or 4, but we only had 2. I use 2 towels when I shower (one for hair and one for body). I didn't realize there were not enough towels. My husband got out of the shower and didn't have a towel! I had to give him one of my wet towels. When I told the girl at the front desk, she didn't even apologize. She just made a note to provide us with extra towels. We didn't want EXTRA towels. We just wanted the normal number. The AC was VERY loud! I had to turn up the TV every time it turned on.
The staff was very efficient. They helped me with every request I had. They also were very helpful on answering questions I had about the city. The only problem I encountered was ordering room breakfast on Sunday morning. We had an early flight and wanted to have breakfast before leaving to the airport. I asked for an order slip at the front desk, and I was not told breakfast was not served on early Sunday mornings. By the time I was leaving, I got a call from the restaurant informing me there was no room service until later. Obviously, th problem is that the slip you fill out does not specify the exception of early breakfast on weekends.
We particularly liked the helpfulness of the staff.
The rooms were recently renovated and very nice. We were treated well by the staff. It was in a very convenient location. would definatley stay there again
Convenient to Historic Charleston Parking across the street - but only once. Other times parkng was available in the hotel parking lot.
A very good room, bed and bathroom, well located No complaints
Location. Staff. Coffee should be put out earlier, between 6 and 6:30 rather than 7 am.
We enjoyed having the extras included in the price of the room. The champagne upon arrival, afternoon wine and cheese, coffee and cookies in the evening and the continental breakfast were a delightful bonus.
On the top of hotels in which I have stayed. My friends and I all agreed that we love this hotel!! The only complaint, which is so minor it is hardly worth noting, was the phone system was not working correctly. We could call out, but the receiving end could not hear us. Lucky for us we all had cell phones.
Breakfast was great! The location was excellent. The Inn was quiet. Housekeeping did a great job. Room was always cleaned after a morning out. Turn down service was a nice perk. Always provided new towels at turndown service too. Just a lovely, all around Inn.
Proximity to the historic sector; room comfort,staff hospitality; Charleston is beautiful Meal quality & service at Tristan was below expectations
The staff went above and beyond to make your stay feel like you were part of their family . Great food , snacks and drinks all day long . Having to leave .
The facility is beautiful and the staff is pleasant and extremely helpful.
Everything! It was wonderful. Address shows, "Church Street", but entrance not on Church.
We were quite pleased with the hotel amenities, staff professionalism, and its atterntion to details. It is a luxury hotel with an international flavor. Our one comment for change is to change the Church Street address. It is quite difficult to find it.
Great location to see so much of the beautiful city. Staff were very helpful, hotel is first class. Wine and cheese gave us a chance to meet some other travelers and share experiences.
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
Great location. Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.
I loved the turn down service each night.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
Beautiful hotel, great location, great service! Definitely will be back!
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
Location was fantastic. Easy and short walk to the main attractions in the historic district. The staff were super helpful, from the consierge service to the valet parking. Restaurant staff were pleasant and responsive. Hotel was clean and very well maintained. We would return.
Location clean professional staff comfortable rooms wine and cheese and breakfast too wow
I've stayed at the Elliott House several times over the years. Love the location and breakfast delivered to the room.
Staff is gracious and welcoming. Our room was spotless. Other reviewers have noted that rooms are small. Fine by us as we tend to spend very little time in the room while in Charleston. (We are frequent visitors to the city.) Our stay was blissfully quiet. The courtyard is charming and inviting - if only it had a bar...Location: perfect. Easy walk to anything in Charleston you might want, and gorgeous in all directions. This was our first stay at Elliott House - we'll definitely be back. Nothing
Nice hotel with a fantastic location. Not overly spacious but that is typical of historic properties. Small bathroom.
Excellent, quiet location for historic district. The courtyard would have been very pleasant in good weather. Staff were helpful. Small room overdecorated, with no place to put personal items. Rained hard all day, with no indoor dining area, so breakfast and wine and cheese reception were not offered in the courtyard. Breakfast choices were very limited. Would benefit from better bad weather planning.
Proximity to restaurants/shops. Was hesitant to book after reading the many negative reviews about the the hotels lack of cleanliness and finally booked thinking, 'it's probably just people over reacting'... It's not. When we checked in and arrived to our room, the previous guests' room service tray was still outside. Not a big deal, but queued my curiosity about inside. Upon entering it all looked clean. Bed made, bathroom dry and stocked. When I finally took a seat on the bed, I saw it. The linens had multiple brown and red stains on the quilt and pillowcases. And a few strands of hair. We immediately asked for the bed to be remade (which they did and apologized for), but it was still difficult feeling comfortable when we crawled in bed after a long day.
loved the location, the free wine and cheese reception from 5-6, the courteous staff and the comfortable beds. The shower was absolutely awful. More specifically, the water pressure in the shower was awful. I couldn't get clean, and when I told the staff they let me know they would have a plumber there within 24 hours, which was after we had left and taken two AWFUL showers.
Wonderful stay in beautiful courtyard patio room. The staff were responsive and helpful without being intrusive. Even when we made difficulty for them (demand for in-room refrigerator; screw up on date of check out; arriving with two vehicles instead of one) the staff handled it superbly and with grace. Loved being near the shops along King St and the restaurants on Meeting and Market. The bar was just that - not a sports locker room or TV lounge; perfect for a drink and a talk. My only frustration was that the weather was nice but not nice enough to dine romantically in the courtyard after dark. This is NOT a criticism. The Peninsula Grill (the only in-house eatery) is a fine establishment but expensive with a menu unsuited for anything but fine dining. An in-house or affiliated restaurant serving more family/daily meal focused fare would be an added bonus, especially if combined with some limited ability to have the meal delivered ala room service.
Breakfast in room, large luxurious bathrooms, bikes for peddling around city, butler for any service Nothing
The service was great. I really felt pampered. The attention to detail was evident. Our butler made us feel welcomed and well cared for. The free snacks available in the room were a nice touch. The bed was very comfortable. Everyone there, from the doorman to the front desk to the cleaning staff made you feel like your well being was a priority. Being that the hotel is only 3 stories high a scenic view was lacking. It is a bit pricey so that a longer term stay may be cost prohibitive.
It was in a wonderful location. Being right in the heart of the historic district made it easyto visit by walking to every place. A little over priced for the room. A little more expensive for the room and facility
This is a very beautiful hotel in downtown savannah. If you are located in room 299 then move as there is a night club located right next door and you will be up until 2am. The staff are not helpful. I missed my business meeting the next day.
The staff was very friendly and helpful. I enjoyed talking to people about the area and received good directions to several area venues. I felt the price was a bit high.
The hotel is in the historic district which made it where we checked in, parked the car and the entire stay we were able to walk everywhere we wanted to go. It is half a block to the city market and horse carriage ride. 5 min walk to the waterfront park. And located all around it are fantastic restaurants. The staff was very friendly and gave us some great tips on things to do. When we come back to Charleston we will stay here again
very pleasent stay
Very good location, seamless valet parking through check in procedure.Very impressive lobby and above average room. They took the trouble to send on an item left behind. Arriving at breakfast from our room location, we didn't see the check-in podium and were dealt with rather strictly by the hostess when we went directly to a table.
THe guest services, the valet parking and bell people were great. The location was fabulous; everything we needed or wanted was within walking distance.
My visit was wonderful. The entire staff was gracious, helpful, pleasant and helpful. The staff in the breakfast room was outstanding. Valet parking was a plus!
Close to all shops & resturants No cold Water
The Staff - Margo was very nice, helpful with suggestions, and great to talk with. The Facilities - This B & B is an historical treasure, but also updated tastefully and fully functional. Very comfortable. The Food - The made to order breakfast was very good and a nice touch being included in the room. Extras - We liked the small touches, such as complementary bottle water always available. When you stay here, you don't get nickel-and-dimes like at the typical hotel.