hotel staff and services. shuttle time table.it was only one service per day and you had tto book.10:30 departure from hotel and 5:00pm return.There were no sightseeing tours for individuals.
The staff were fantastic, the level of service was very good, the spa was extremely good and the staff were very professional. A huge variety of activities available to keep children of all ages entertained. It also felt very secure at the hotel.
A La Carte Restaurants, Food was very good overall. Service by most staff was very good. Swimming pools very nice. Friendly and helpful staff Poor Internet in room, it works for 1 week then packs up. Have been here 4 times and the same happens after a week. Have mentioned this each time but nothing changed!
It was very comfortable and liked the idea of having an all inclusive package, so one didnt need to step out of the hotel.The outdoor layout and pools were lovelyThe spa was a delight.
All inclusive did not have to pay for anything. Had several al a carte restaurants. Good selection of food Having to book a la carte restaurants the day before you wanted them. Rooms sometimes not cleaned until late afternoon. Only 1 bottle beer and 1 can of beer in minin bar, plus soft drinks. No spirits or wine. Not good when we don't drink beer.
food;comfort entertainment poor for quality of hotel
The Concorde was a lovely hotel with courteous staff, good food, beautiful/clean pools and nice/sandy beaches. I was very pleased by all accommodations. It was also relatively close to the city of Antalya.
Location and hotel facilities are just perfect , stuff are very helpful it is not a major issues but just small notes , baby cot was not clean , we asked room service to clean the room at 5:30 PM and now one came till second day in morning
I liked smile of staff, the outdoor areas, garden, restaurants and the buffet. I did not like the mini-bar content which only contained some concentrated juices and beer. Although it was all inclusive, but even the quality of spirits served at the bars and restaurants was not high. I received a seaview room but just opposite to the lifts which was noisy in the morning and was not the best available room I presume.
Food was wery tasty, SPA was exellent,staff was wery polate end helpfull.Concerts on the stage was exellent an every evenening new. Gays from animation team sad to my 18 years old son that all nice girls in hotel are their.
This is a hotel for family holiday , clean , plenty of foods , pools and beach . A money value hotel . The big and very big problem about this hotel , is its PART TIME Air Conditioning , that kills you . Many guests claimed , but they save from energy in 38 degrss hot and 90% humid . I am not sure to recommend this hotel at hot summer months .
clean rooms,,nice terrace with beautiful sea view. Poor value for money
We enjoyed many aspects of Kervansaray Kundu, including the pools, the Turkish Bath, the beach, etc etc. We were not very impressed with the quality of the meat-y foods there. Any other food was amazing. But any food made with meat, was so so. Also, their night entertainment was not very interesting.