excelente los primeros dias qe no habia tanta gente, luego un poco desordenado para atender tanta gente, seguro por ser navidad y año nuevo si se da un precio para un cliente se debe mantener ese precio por el tiempo de estadia y no subirle luego por ser festivo o tenerlo ocpado
Muy tranquilo y relajante. Buena comida. Había muchas algas en la playa.
el servicio del desayuno,del blue marlin y el de maleteros y recepcion. hay un buen ambiente,los jardines estan muy bien cuidados y es agradable y propio para pasar una estancia larga en pareja.lo hemos pasado muy bien y venimos muy descansados.pensamos volver. el servicio del bar de la piscina esta mas pendiente de sus conversaciones que de atender al cliente.todo el tiempo oyendo el mismo C D.lijando la barra del bar mientras los clientes se bañan.cierran el blue marlin que es el sitio mas agradable para cenar demasiados dias a la semana.
El servicio Hermoso complejo
Me encantó el personal. Sobre todo Santo, el chef. La comida es excelente. Scarlett es una ama de llaves excelente. Los camareros y el personal del nos atendieron estupendamente.
The rooms The staff was not friendly. I booked my room all inclusive and when I got there they stated I did not. I showed them my confirmation and they still refused to honor it. The said I would need to pay an additional $170 per day for two people. I won't return
The other reviews are fake. This is a dying hotel. We were promised all inclusive and they refused when we arrived. The terrible mexican buffet is $35 per person if you're not part of the all inclusive. Nightlife in Punta Cana is at least 25 minutes away. Our bathroom had hairs in it upon arrival. The sofa and bed were dirty. The decoration pillow and bedspread had stains on them. I would never stay here again. There is no beach access.
Rooms, Pools Food variety should improve
Panoramic view No free wifi as ad Room only half equipment?? bathroom moldy!!
Awful. Please don't stay here.
The place is very well located, the hotel is not huge but big enough to satisfy a short stay. Different than many resorts, this one give the chance to have a nice walk around the hotel enjoy other restaurants located at the other facilities honestly, no too much to suggest, I think the food variety must be better, however to me it was ok
We were married on the resort in 2007 and went to another Big Resort for our Honeymoon. After 2 days at the other resort we called Tortuga Bay to have them pick us up and bring us back. We got married at The Punta Cana Hotel and spent our honeymoon in Tortuga Bay. I say without hesitation that it is the best vacation experience I have ever had. This is what its like to vacation like royalty. Everything here was top shelf. The Staff from Top to below is Amazing, The rooms are perfect and the service is incredible. It's not the place to be if you want to 'Raise The Roof'. For a Quiet, peaceful and Supremely relaxing and Romantic trip, This Is the finest place I know of. My bride and I travel often and Stay at The Ritz Carlton and Four Seasons of The World and this is Definitely a place we dream about!!!! If you're on your way there, You Are Blessed!!!!
internet speed very slow, domotic system could be highly improved.
Beautiful location and facility, friendly and attentive staff, great food If you're going to have a high end television in the room please provide high definition service
The staff at the pools bars and inside bar are amazing! The hotel is quiet and grounds are breathtaking. It is a 1 min walk to the pool and a 2 min walk to the private beach. Will go back again and again. The food at all the restaurants could be better. Ended up eating dinner in the village the last 4 nights.