I booked through Kayak at the Hilton Garden Inn in Oakland Pittsburgh for a Business Trip. I specifically picked this hotel because it was the location of several business meetings, and I had several meetings in walking distance. However, once I arrived, I was told that my booking was independently changed to the Hilton Garden Inn in Downtown Pittsburgh. While it's only three miles away, that would require me to spend a lot of time in a cab between meetings, and incur additional cab costs. I did not have time to travel back and forth with my business schedule. I told the Amoma this, cancelled my booking with them, and booked a new hotel on my own next door, the Hampton Inn in Oakland. I have still not received a refund, and now Amoma is asking me for bank statements to prove I booked a new hotel. This whole experience is unacceptable. I expect to be refunded in full, and I'm tired of dealing with Amoma and their booking problems.
The location is very convenient for the University of Pittsburgh. The rooms were nice looking and the shower stall in the bathroom was a nice change from the usual tub/shower combo. The walls are very thin and we could hear every word in the room next door. The adjustable "comfort" beds don't work, there is no adjusting them. The room was mostly clean, except there was hair on the bathroom floor when we arrived.
Great, helpful staff. The brunch specials were delicious and creative. The proximity to the Pittsburgh campus made it extremely easy to visit.
Staff was excellent answered every question we had and made me feel at ease. The staff includes the front desk, the shuttle driver, and the members of the hotel bar. Bed was a little stiff and the pillow kept falling in-between the head board. Shuttle was full for the Pittsburgh Game the second we arrived. I wish I knew about the shuttle TO THE GAME before hand and I wish I had an opportunity to sign up for it ahead of time.
Service Lack of beverage
El cuarto de baño es demasiado pequeño. Especialmente la zona de ducha.
El personal es muy amable y servicial, especialmente AGM Katie Las habitaciones están limpias y frescas El desayuno estaba bien Prensa gratuita Muy pocas comodidades: una pequeña sala de fitness y no hay piscina y sauna Las habitaciones son pequeñas, no tienen zona para sentarse o balcón Aparcamiento de pago No en un barrio para caminar Caro considerando todas las cosas
It was nice. I like that Panera is on the 1st floor. So breakfast is fast.
location and access to panera bread The was not a non smoking room available
free Internet, shuttle service, restaurant in the very building no safe to store away precious things
location, fairly clean, convenient to panera bread outdated, drafty windows, lots of street noise
Convenient location for medical appointments at UPMC. Room clean and quiet. Nice having Panera Bread in the building.
Free parking! Good location for concert at Petersen Center. Gave me free cookies and won a $5 gift card to Pamela's Diner up the road. AMAZING BREAKFAST! Staff were awesome! Safe neighborhood. Pillows were square instead of rectangle. Shuttle service only runs on the hour, so didn't even use it when that's the reason I got it. But I was walking distance to concert, even at night.
Proximity to the university and Schenley Park.
Room was good size and very comfortable.
Location Worst experience I have ever had at the hotel. The manager hotel is the rudest person I have ever encountered and we were treated poorly from the moment we walked through the door. Do not stay here. Rooms were poorly kept. Horrible experience.
The staff was helpful when our booking was incorrect. We booked 2 rooms and Booking.com had only forwarded the reservation for one room. The staff was accommodating in arranging another room. The Panera Bread Company restaurant on site was a plus. The facilities were old, but clean.
Since it is 2 Star hotel the room price is reasonable. The people at the reception desk are extremly friendly and helpful. The rooms are clean and practically furnished. Free parking is also a privalage of the hotel.
It was smelly but had a balcony so it evened out