Guess my hubby would have worte the same, we both love the room so much. Casino is really crowded so we went for shopping aournd Taipa and headed back for an evening massage. The couple resting room is fantastic and we both enjoyed although we prefer the ones in Bangkok but in Macau , this is indeed one of the best. Love it, service is ok.
Stayed Encore this time. Huge room with big flat screen, a super comfy bed, pillows are fab. Very trendy room. Casino area is really busy yet very clean. It was far from pool but i went to spa instead. The most impressive private resting area with hi-tech facility in their spa, superb!! Try the macanese massage, awesome :)
Pros: Hotel is new and no expense was spared. Deluxe rooms spacious and extravagantly appointed -- e.g. in bathroom, you'll find quality fixtures, soaker tub, separate marbled-lined shower and a plasma TV.Friendly staff.Cons: No seating in reception for guests waiting to check-in. Sensors in bar area keep tabs on drinks. No newspaper, mints on pillow, etc.
i like how spacious the room was. i also like its location. a lot. one, it has an old building smell. i had rhinitis during our stay. two, it didn't have any windows. three, room service didn't know how to speak English so she hung up on me when i called.
Room was clean and rate is cheaper compared to other hotels of the same level. uncomfortable/firm bed
The hotel is accessible to tourist spots. None.
The place is convenient to the shopping and eating place. It is very near to Senado and other tourist spots. I hope that the Customer Relation officer can speak English better so the guest can understand or communicate better.
best location best location near major casino and most attractive visitor places
Great hotel localtion provides an excellent view of the city and easy access to public transport. Small lobby space
Lighting in the room
the free shuttle bus service to the feery terminal the rooms are very comfortable and clean
Excellent location. old. Need upgrade
location requested non smoking but was not provided
A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful. Nothing.
Everything is walking distance. The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!
everything steaming shower system. I still do not how to use it.
They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)
esta muy limpio la ubicaion esta un poco lejos y la comida es muy oriental
Por favor, escribe al menos 15 palabras
Es muy limpio y el servicio es bueno. ademas por estar lejos de la zona de casino, es muy tranquilo. Se ve como un hotel muy viejo, y no huele muy bien. No tiene catgoría 5 estrellas.
Nice older hotel with good facilities, friendly staff and excellent Chinese restaurant in the lobby. Also, Guia Hill area is a very nice area of Macau to walk and explore the real Macau, not the casinos. I will stay there again. There is a pervading musty smell in the hotel.
Hotel is situated on the hill and room with a balcony offered a good view of the city at night. District is godo as well, with a UN building and various schools around. Staff is very helpful and friendly. They helped us to call places to find a forgotten camera. Internet is free in the room. Snacks and water in the room are priced like in convenience stores (cheap). TV offers international channels. Great and inexpensive dimsum restaurant on premises. For those wishing to spicy up evenings, there is a night club in the ground floor with strip-tease show and more. Breakfast option is limited to dim-sum restaurant. While making absolutely great dim-sum, this is not the best breakfast option. Guests may want to chose to go to a nearby Hotel Royal for Chinese/western breakfast buffet (HK120). Location is not ideal for visiting the city, since you'll need a shuttle or taxi to reach most of city destinations. Arriving to the hotel by taxi, make sure you have it's Chinese name written on a paper and show this to the driver, otherwise the driver won't understand where to go.
I lik the location of the hotel bcause it is on Guia Hill, the highest part of Macao and besides Guia Hill is also historic.
clean room, location
Price worth for the services Too noicy as there are always group tour members
Facilities to view the Macau GP from the roof Rooms could do with being refurbished. No automated way of paying credit card (manual slips and call to CC company). Charge for instant coffee. Checking out procedure took a long time as they check mini bar. If I ever stay there again I will ask for the Bar to be emptied
I booked this hotel on recommendation of a client in Singapore. It was well worth the money spent. I will be returning in February. I tried to book on their website without success.
I had no serious problems with the hotel. The architecture and decorating is rather bland. The breakfast and dinner buffet was on the low end for Asian hotels. The location is good. I love Macau!
Su ubicación,el diseño en habitaciones, el restaurante, el servicio. calidad precio correcto No
la habitacion y el diseno del bano, la maquina de masaje de pies no habia cartel con el nombre del hotel en la calle ni en el lobby. el poco conociemento de ingles del personal.
Sin ningun genero de dudas,su ubicacion y variedad de servicios.
Pla atencion, el confort, lo bien ubicado cerca de los mejores sitios de la ciudador favor, escribe al menos 15 palabras No la pase muy bien
Estan construyendo un edificio al lado del hotel y hacen mucho ruido.
La ubicación es magnifica,reformado,una habitacion impresionante.Ofrecen transporte gratuito a la estacion de ferrys. La conexion de internet es de pago.
Es un hotel con encanto,El desayuno buenisimo que incluia zumos naturales de naranja,sandia,melon etc. y buffet libre de bebidas,canapes y pastelitos de 11 a 20 en el hall del hotel para clientes con nuestro tipo de habitación. Servicio bus gratuito a casinos y ferry Nada, todo fué muy agradable
lo que más me ha gustado es su ubicación y la comodidad de los tansfers a distintas zonas de la ciudad
Es un buen hotel, aunque algo caro para ciertas economías. La ubicación es buena y tiene "shuttle" hasta el puerto como casi todos los hoteles de Macau. El desayuno es bueno y las habitaciones estan limpias y espaciosas. Es un poco caro.
La situacion del hotel es magnifica.Personal muy amable.
Todo muy correcto el precio por utilizar internet es exagerado cuando en hay hoteles en que suele ser gratuito
Es un gran hotel. El personal es muy eficiente y encantador. Las habiatciones, muy buenas, y su ubicación excelente. Volveré seguro! Nada
El personal era muy amable y las instalaciones estaban genial Quizás un poco caro
Servicio deberia ser mas esmerado, poca personalizacion del mismo. Dia de la estancia cumpleanos de unos de los huespedes (titular de la reserva) y en viaje de luna de miel (comentario enviado a traves de booking), pero por parte del hotel no hubo ninguna atencion especial. No nos hicieron ninguna cobertura de la habitacion por la tarde noche, amenities escasos, en general no destaca por ser un5GL
It is centrally located in the Macau peninsular, convenience to all casino attractions, shops and historical landmarks but minus the noise plus free shuttle to/from ferry. Good rate only apply to weekdays in advance booking. Despite its excellent location, the hotel facilities and accommodations need improvement to attract return guest.
Location is good To many rude Mainlanders
Location is good. Can find plenty of food at surrounding area and seven-eleven convenience store only right in front of the hotel. The bed is really "tiny" for the 4 star hotel.
Good quality hotel at a good price Final bill was in local currency (pataca) rather than HK$ as quoted. I was stung (slightly) on the non-optional conversion rate.
Location was close to the Macau GP circuit which was my reason for visiting. The room was quiet and the hotel clean and friendly.
Hotel was in good location, has no-smoking floors, TV and light controls on tables were nice. Bathroom were decent and we like the lock box for valuables. The view to the ocean was nice too. We didn't like the bed, hard as rock, Chair has more cushions in it than bed. Need to change to better more comfortable beds. Carpet had many stains, the no-smoking room smelled like smoke. We wouldn't stay in this hotel again unless the beds were better.