No había agua caliente en la ducha. Informé al personal de que estaba enfermo y que necesitaba la habitación inmediatamente; y no pareció importarles mucho.
Historia encantador Instalaciones obsoletas y servicios
Me gustó la historia del barco, la conveniencia de la ubicación y el personal era muy alegre y cortés. La cama y las sábanas de la cama eran de buena calidad junto con toalla de baño. Las paredes eran finas, podía oír a mis vecinos. Algunas áreas en el vestíbulo olían a moho, pero entiendo que era inevitable.
El ambiente, su historia La pared del cuarto de baño se estaba cayendo. Parece que falta mantenimiento en las habitaciones.
El Queen Mary es un hotel increíble: histórico, hermoso y una gran ubicación. Tenemos ganas de volver.
La novedad de hospedarse en un crucero La relación calidad-precio, el personal, el tamaño de la habitación, el aparcamiento, la falta de servicios a bordo, el proceso de registro.
Excelente ubicación para el Queen Mary y restaurantes. Problemas con wifi.
26 dólares de estacionamiento para los huéspedes del hotel. Recepcionista dijo "sí, estamos en Long Beach".
La vista desde la habitación era estupenda y el personal era genial!
Personal amable y eficiente. El check-in es rápido y servicial. También hay una pequeña piscina sin bar. El edificio del hotel no deja que se vea el sol.
Ubicación - cerca de muchas cosas Los precios de la tienda de regalos eran de locos - un refresco por 3.49 dólares
Habitacion excelente No hay mas distracciones
Personal amable de arriba a abajo. Las habitaciones están limpias y el servicio rápido. Estructura del aparcamiento confusa con respecto a la localización de los ascensores y las señales hacia el vestíbulo.
Comodidad, ubicación y vistas La gente
Cómoda habitación. Bonito cuarto de baño. El precio era demasiado.
Ambiente moderno, personal amable Aparcamiento 16 dólares extras por noche! (Coste oculto) Piscina no climatizada y pequeña. No me gustó que el Outlet Mall esté junto al hotel.
Muy cómoda. Estancia agradable. El personal era amable. Plancha no funcionaba. Espejo no funcionan. Una solicitud de personal no estaba lleno. No hay microondas.
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
The on site restaurant was very good. The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
Estaba muy cerca de la costa y de la avenida de los pinos Se podía oír a otros huéspedes a través de las paredes
En el medio de Long Beach en el centro. Se podía ir a un restaurante local. El desayuno gratuito era bueno. Nada que no me gustara
La limpieza y el personal amable am No hay servicio de habitación
La ubicación era fantástica. 15 minutos a pie de la orilla del mar y Cerca de restaurantes y tiendas. La habitación estaba limpia y era cómoda. El personal era muy amable y hay un montón de aparcamiento. La piscina era un poco pequeña.
Rooms looked modern It was over priced. Def not a 3 star. Bugs in room. Bad area! No tv signal even worse was the Internet signal!!! I would and will not recommend Hotel Current! Place.
Good money value - better than expected Cleanliness and nice furniture Lots of lighting in the room Breakfast only starts at 6:30AM Difficulties to excess wifi through multiple devices
The rooms were very big. Bathroom was great.
It was value for money and the staff were great! There were not enough facilities in the room
The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon. Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.
The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon. It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.
I have never had better service from any hotel even as a Platinum or Diamond Member of the big chains. The staff made my stay at the Varden nothing less than a pleasure.
Clean. Excellent staff. Would be good location if taking cruise the next day. Very small room and bed. Noisy door slaming with every entry went on all night long. Downtown location had traffic, sirens, light rail noises all night. Lacks double pane windows to keep out noise.
The staff were super friendly and helpful. Although the design is modern, it is not practicle: 1. The small size of the sink and the shelf above it makes it very messy and difficult to brush teeth or shave. 2. Using the clothes hangers impedes the view of the TV! Finaly, the carpet was not clean. Within an hour of changing to new socks, the bottoms were black.
Andrea and the rest of the staff were just great. Everyone tried very hard -- Very tight quarters...couldn't brush your teeth w/o hitting your head on the shelf. Tv too high (but very nice way up there), neck ache like hospital bed. No elevator for disabled people like me-you should definitely point this out on your website. Making a fuss after the fact makes the disabled person feel embarrassed. No bathtub.
The rooms are really clean, cosy. Hotel staff's really welcoming and helpful. The price is maybe be expensive.
One block from transit, two blocks from food. Staff was awesome Shower was only thing that was a little too tight of a squeeze.
The staff. Parking lot for $10 next door. Really hated the smell of the hotel just walking through the door!! It was like child Poop!! Really...all over the place, for the 2 days we've spent there...I Don't know if there was any problem or what!It was really discouraging to go to the hotel...Rooms and beds are much smaller than they appear to be on the website!The bed is too soft, u wake up in the middle of the night with back pain...Very noisy door slamming with every entry, could even hear the snoring next door! The bathroom is so badly ! Too big area for the size of the room. Yet the shower is so claustrophobic! But what I really hated about the hotel was the smell...I Am really sorry but I would recommend this hotel.
the staff at the Varden is absolutely incredible. The owner is almost always present, and the staff clearly follows his approach to making guests feel welcome - friendly, full service, helpful. They generally work hard to exceed every expectations. Whether offering a bottle of water, asking how things are going, or helping with printing boarding passes and finding a good restaurant, they make you feel welcome, and ensure that your trip goes smoothly - great service, great renovation of an old hotel, unique property, and close to everything you need (wonderful and diverse cuisine, convention center, big box stores, if needed, etc.) There is nothing to not like!!!
Excellent - I coulde not fault the Hotel - Hope to visit again next year!
Central to downtown long beach and the convention center. This staff here were all so nice and helpful. Orlando and Tracy (I think that's her name, smaller woman with a cute accent) were especially helpful while checking in. Rooms are cozy and AC was cold! They have a cute little lounge area where they offer wine certain hours of the day! I drank an entire bottle my first night. Great experience, my boyfriend and I will most definitely be staying here next time we come for a convention. Shower heads are a little intense. maybe too high?
The best service ever from wonderful staff who really make me feel like a guest instead of a paying customer. That combined with a perfect location for Long Beach make the Varden a great choice. The rooms were a bit small and the window looked onto a brick wall.
The very friendly welcome. The location near animated street. The easy parking. Wi-fi service. The breakfast (very limited choice in a tiny room). The washbasin in the bathroom, much too small.
Rooms are generous measured, kitchen with some utensils available. Hotel is close to Queen Mary, free shuttle bus to the beach. The jacuzzi was in my opinion a liite bit to dirty, the furnishing partially battered. Breakfast was nothing extraordinary.
The staff were very friendly. The rooms were very nice including Kitchen. I liked that they had a free happy hour/buffet on some nights and a food truck on others. It was great.
Camas muy cómodas, la habitación estaba limpia (trivial) Número limitado de enchufes; el mando de la TV tenia poco rango
Habitaciones comodas, Buen desayuno y buena predisposicion del personal para atender las necesidades del pasajero. Muy recomendable.
la amabilidad de su personal para tratar los huespedes las televisiones son muy antiguas
la habitacion nos perecio comoda y agradable, el trato y atencion del personal en recepcion fue exelente. gracias solo el area del almuerzo se nos hizo muy chica....
La zona para el desayuno es pequeña e incómoda para el tamaño del hotel
Huele mal, como a sucio
La ubicacion es pobre, no centrico.
el precio y la internet gratis el idioma no hay en español, los baños tazas muy chicas.
No es una bonita zona de Long Beach.
Great staff and room you have to pay for wifi, business center, copies etc. I also expect a free breakfast for a room that costs that much.
My room reeked of smoke. I was not able to change rooms. A very poor experience.
Comfortable rooms, oversized, modern day TVs and available electrical outlets Dusty lamps - every one them. House keeping cut corners, this one day, and hopefully, this one room only.
The location was easily accessible to the freeway and downtown areas. Quiet stay and comfortable amenities. Would recommend to anyone in the area.
Cigarette butts all over stairs -and next to doors. Dead cockroaches on landing of stairs. Yuck. Breakfast buffet very mediocre. Cold eggs and sausage. Area needed cleaning. Coffee not good
Close to places to eat. . . open late.
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For being one of the more expensive hotels I surely would not expect to have to pay at there breakfast bar. No phone book. No shuttle to the cruise terminal.
Clean, modern, excellent food and coffee, nice staff.
Me and my wife enjoyed staying here. We loved the cleanliness of the room and the location was great. There was only one issue and that was the big towels were a little hard on the skin.
Contemporary room, good bed, good remote/tv was easy to operate, wifi worked well. Hot water in the shower was adequate, but barely
Location The front desk clerk was rude. Affected our stay and we did not extend our stay but instead found another hotel. We will not stay at this hotel again and probably not another Marriott.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Had a habit burger join right out the front door and a few other shops like Starbucks and a fish grill. Nickle and dime you. $10 bucks to park in a general parking area ya they may have signs up for hotel parking. No free coffee other than the crap in your room. No continental breakfast. If Marriott has changed in the last few years I will go else where.
Great everything Not @ all
Close to the airport. The room was nice. They had trouble finding a room with a bathtub. They were very diligent, but there just were not many available. The exercise equipment is facing into the sun at sunrise. It was hard to not be blinded.
Habitaciones comodas, buen servicio Ubicacion, pero tienen servicio de shutel para todas partes gratuito
Servicio de transporte
Estaba cerca del centro de convenciones La comida en el restaurant
Ubicación... así que me alegro mucho de haber elegido este sitio para alojarme en el centro en lugar de un hotel de aeropuerto. Cerca de la costa, excelentes restaurantes, vida nocturna, etc. El personal era muy amable y servicial. La cama era cómoda. Keurig en la habitación.
El personal era amable y atento. La cama era incómoda. No había desayuno continental. No hay nevera.
Ubicación para el aeropuerto muy conveniente. Bonitas vistas desde el restaurante. La comida y el servicio fueron buenos. El baño es muy pequeño debido a la forma. El aparcamiento es grande y está vacío, pero insisten en cobrar clientes $9 por noche. Si quitasen el cargo de estacionamiento le daría 3,5 estrellas.
En construcción, quitaron los balcones, el restaurante no abrió. Aun así el precio fue el mismo
Gran ubicación, tiendas cerca. Comfort inn está actualmente en construcción.
La ubicación, habitación y piscina El personal de recepción era servicial, el servicio de limpieza era muy bueno, el desayuno, el personal, estaba limpio y la comida era fantástica (huevos, cereales, galletas, fruta, jugo y café). Personal amable
hospitality, conform , staff i think is one of the best hotel i stay for long time ago. problaly i will come back again and i recommend you to my friends. no complaints
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location - 5 blocks from convention center. I booked a room with a shared bath. Nothing wrong with it, just not for me. Never had to wait. seemed clean, but it was a little dark and cramped, so who knows for sure. Price was right.
The staff were very friendly and helpful! The location was great also. My only complaint would be that the room had a strange, mildew-like smell, . It wasn't much of a bother overall, but was definitely noticeable upon walking in the room.
It is very closed to downtown Long Beach, you can walk to anyway or take the passport free bus. Room was very clean, comfortable bed and the employees were great!!I really recommend you if you are looking for an European Hostel ;) The lemon muffins run out very fast!!! Delocious!!
The staff (and owners) were great, and there are bikes available for use by guests (for free!). We enjoyed the room, which had all the amenities we might need for a quick weekend (fridge, microwave, dishes, coffee, etc.). My only negative would be the continental breakfast. The coffee was pretty decent, and there was yogurt available, but the pastries were just not good. We only had breakfast there once, and decided it was worth it to go out on the other mornings.
Ambiance and location. I guess the musty smell comes from being an older building.
Very cool people running the thing - accommodating and friendly. The place has a bit of a commune feel to it with a shared kitchen and orange juice in the fridge if your thirsty. Room was efficient, if very small - not even room for a desk, which I needed. And although there is a sink in every room, and a fridge and coffepot w/ prem. coffee, there is no toilet/bath in many (any?) rooms. The 2nd floor all share one (nice) bathroom.
It was boutique-ish but, across between a bed&breakfast and a singles apartment. While the rooms are small it was just enough room for 1-2people; they offered breakfast snacks and best part was the offer bikes to guest to ride for no fee. Yes, but not major but the tile of tub was clean but, is pink and could be updated.
Friendliness and genuine help of staff. They have everything to help the stay. loved everything except the smell on stairs
Friendly cosy hotel in the center of Long Beach. Very friendly staff Had a room w/o own bathroom, sharing a bathroom was not really comfortable.
The staff was very helpful and kind. They have free bicycles to use. Long Beach has an excellent public transportation system. The city and the weather were fantastic...so much to enjoy.