E&O has a special and relaxed athmosphere. It can easily bring back you in time.... The Deluxe room was really spacious and convenient. Highly recommended experience.
Brilliant! Hotel is like stepping back in time - an absolute must do experience
Great atmosphere, fantastic breakfast terrace view, very comfortable and tasteful room, pool Staff not always as responsive and proactive as expected
Staff very friendly and helpful Taxi drivers at the hotel try to take advantage of tourists.
Nothing Well, The whole experience was bad.From the moment we arrived until we left. We Did not get the room we booked,they insisted on a deposit which was already taken by them in advance shortly after the booking,I paid twice the amount chargeable,and I am still waiting for a refund to my bank account as I paid by debit card.We have stayed in many top hotels in Asia,including raffles Singapore and the oriental Bangkok.You cannot compare this hotel with them.
We absolutely adored this hotel as everything exceeded expectations. The staff were exceptional in their gracious and pleasant service. Overall we thought it was faultless. nothing
Breakfast good lunch and dinner poor
I wish the in room dining menu would be more extensive. There was a very less choice for in room dining considering my parents can't walk to the restaurant.
Everything but most of all the old atmosphere
Breakfast was great. There were a lot kind of food and it was good to eat outside seeing ocean. Hotel stall had room call at 2am. It was my lost baggage, but it was not happy for me to make me wake up.
Was okay but not what I was expecting. Facilities and staff less than expected, and location a few blocks further from main attractions. Room was an odd mix of very nice and very tacky furnishings and bathroom could use an update. I suspect the high reviews are falsified by the staff or owners. Was okay but not what I was expecting. Facilities and staff less than expected, and location a few blocks further from main attractions. Room was an odd mix of very nice and very tacky furnishings and bathroom could use an update. I suspect the high reviews are falsified by the staff or owners.
service no. so far so good
Couldn't get the room key until after 3 pm. Morning paper in Chinese only.
Location & the city views from the window Room air con not cool, safe box not working and after informed the hotel counter and was no respond.
The overall staff are well trained and friendly, F&B food is nice and tasty, the only laging are rooms need spring cleaning from time to time. Additioal signage to be placed from car park staircase turning into hotel lobby road level, ( with glass fix panel). and paint the entire passage way.Please provide news paper without guest request.
The room was nice and comfort. Very relaxing after a long day. staff need to improve more. The maintenance was never up to my room to fix on air-cond and nobody follow up regarding this matter.
Friendly staffs and cosy clean room Noisy sound from Raindrops hitting the glass window.
It was next door to a small mall and 2 24hr convenience store, it was a short walking distance to the new Gurney Plaza mall. Hotel is pretty run down - we experienced a faulty in room safe, aircon that does not work and a clogged basin during our 3 night stay.
It's cleanliness just unexpectedly amazed me, good staff's service attitudes. As a traveler I would like to say it's really a considerably good choice on my list. Carpark system is slightly lousy and irritating though. As in there's a need to get a new ticket and chopped for every entry.
Good location. Friendly staff.
location very good the room too small, smaller than the photo shown on the website, no swimming pool
the location was good The breakfast was dissapointing. I recoomend to eat in the restaurant nearby.
Be forwarded that there is a club on site that plays loud music nonstop from midnight to 6 am.
The location was superb, very convenient since its situated right in the city center, within walking distance of restaurants and food courts. Transportation available anytime. Rooms are very small to be graded as a 4*.
The location was great.Walking distance to most sights and regular local bus services go past the hotel. Breakfast was very good. Staff friendly and helpful. Rooms modern with all usual amenities.
Housekeeping staff are very helpful. No adverse comments
services and the patients of the hotel
The hospitality, old-world charm with modern amenities. The central location and very informative, well-meaning staff who always enquired about where we were going and how our day was. The welcoming feel of the room, almost like you were in your own home. Not at all.
Buena relacion calidad/precio, habitación amplia y confortable. Buenas instalaciones, piscina y jacuzzi. Restaurante con buenos precios. Buena ubicacion en George town. Falta servicio de Internet
Bueneas instalaciones. Las vistas de la ciudad merecen la pena. El hotel acoge muchas celebraciones de la ciudad: se hace algo ruidoso a ciertas horas.
El desayuno. La amplitud de la habitación, y las vistas. La ubicación y el restaurante giratorio.
Lo más relevante de este hotel es su céntrica ubicación, muy cercana a la mayoría de los lugares de interés (edificios coloniales, Eastern & Oriental Hotel, etc.), así como el confort del mismo.
Ubicacion y atencion del personal Instalaciones del gimnacio deficientes, poco equipo.
Las habitaciones son de buen espacio, hay una buena vista hacia la bahia El servicio no es bueno a las habitaciones, (no habia toallas). En la recepción la gente con poca sensibilidad hacia el servicio
La ubicación es excelente y las habitaciones son muy amplias, aunque poco equipadas.
La situacion dentro de la ciudad es excelente
La amabilidad y prestatividad del personal. La limpieza, sobre todo en el baño.
Hotel muy bien situado y con habitaciones espaciosas y limpias. Buen buffet para los desayunos, completo y variado. Nos dieron una habitación en el piso 12 con unas vistas muy bonitas. En el hotel hay un spa con masajes a un precio bastante razonable, nos dimos uno de cuerpo completo que nos dejó relajados y como nuevos. No son muy escrupulosos. En la ducha habia bastantes pelos y no fueron limpiados en los tres días que estuvimos allí. El botones del hotel nos quiso vender un transfer a nuestro siguiente destino, Cameron Highland, por el doble de lo que luego lo encontramos en una agencia de viajes local. Mejor ver todas las opciones, no solo la primera.