The staff were polite. Firstly, the bathrooms need air freshener. I didn't like when I bent down to dry myself, and my nose got too close to the toilet (every day). Just one of the wall dispensers that spray every 30 mins would be good. Secondly, there is no soap by the basins. The soap is in the shower, and was not always full. Thirdly, there is no hand-towel in the bathrooms. So, after having used the toilet, you couldn't wash and dry your hands - which is a huge hygiene issue. To conclude, the hotel needs: air freshener in every bathroom, soap and a way to dry your hands by every bathroom sink. Once that's changed, I'd be happy to recommend the hotel.
The location. It wasn't a hotel, the name was deceiving as was the description. It was a crappy hostel. No fans or a/c. I understand it's an old building but it gets quite stuffy and there wasn't any fan nor could I open a window. It really was an old junky room. On a good day it could be called quaint, but I was expecting a nice normal hotel room.
nothing my wife standing in a pool of urine in the toilets..
balcony from room expensive car parking
friendly helpful staff, great location & value for money One room offered had no bedside table, hanging space or mirror in room which was very pleasant otherwise also no tv,radio
The room smelled horrible, the sheets haved long hairs from another persons. We prefer pay and go to another place nefore sleep in this conditions.
clean tidy cheaper. Not buying frill I don't need
Friendly staff. Hassle free check-in and check-out. Good location with value for money. Minor car parking inconvenience during daytime.
very good value for money. clean and tidy, frendly staff and good location for walk to city centre. great restaurant across road.
you get what you pay for but I must say the customer service we got was excellent very friendly and helpful thank you having only 1 available car parking space, although because of our nature for staying the hotel staff did accommodate us, which we did appreciate very much Thanks again
great location great value
i liked most the beautiful view out of my window over arts centre and the alwys helping staff
local clen afordable lack of more facilities internet,television
location was wonderful no
Friendly helpful staff. Having a whole bathroom to oneself while using it. Convenience. Access to tea and coffee would have ben a bonus.
perfect location close to center but calm
Loaction, price, facilities there was one receptionist on in the early evening of my stay who was extremely unpleasant to me and to others. More self catering facilities eg. kettle, fridge. I was there for studying and it was a bit inconvenient to go down to 1st floor - also fridges were packed
Staff friendly, courteous, informative and very helpful. Superb location. Bathroom showers good. Thank you! A little noisy (street noise). Kitchenette on first floor too small. More frequent cleaning of shared bathroom would have been appreciated.
Convenient and cheap but comfortable I was surprised that the bathroom was not en suite
counter staff advise was A1, very helpfull, full of great local information on great value for money places to eat, the bathroom was very clean, and i was very impressed with the all of the staff interaction, everyone was polite, cheerful and helpful. Your choice of staff made this stay one i will look forward to repeating, if star rating was issued on staff performance i would give it 5 from 5. Thank you The lift seams small, crack in bathroom sink, nothing major