The room was extremely tight & small.
Central to our desired location Breakfast was supposed to be served at 6:30am. Had to leave for a meeting and it still wasn't served by 6:45am. Attitude of breakfast staff was blasai, It was coming, be patient. Our room had a terrible roar of what sounded like air handling equipment and an elevator rumble all rolled into one and it was unrelenting, so sleeping was a challenge. Door access card wouldn't work. Repeatedly had to call maintenance or get another card reprogrammed. Shower barely worked because the diverter was faulty. Most water went out the bath filler. Wouldn't return.
The price was reasonable and the premises new and clean (the bed sheets smelled clean and fresh, the cushions were firm and ample) The location in Brooklin counterbalances the price but the subway is really only 150 feet away. Some comments on booking.com mention a not-so-friendly staff. But I liked them. They were not there to entertain their guests, but they were effective and practical in their job, they answered our questions, helped and solved our problems. Carry on like this!! I wanted to leave a smelly and dusty hotel in Manhattan (also booked on booking.com !!) and I fortunately found bw Plus Prospect available with very little notice. The comments on booking.com reflected well what we found, so I was not displeased to find that the room was small for 4 and that the breakfast room was also small. But no big deal. We were really happy to find this alternative. It saved our holiday in nyc.
We appreciated the onsite parking! Not having to worry about where you are parked and whether you will get a ticket after a certain hour was a relief. Although we did not have to utilize the parking this trip, it is great to know it is available for $25 a night (far less than a standard parking ticket or tow). The front desk staff were pleasurable and very helpful. The hotel is convenient to several places we were visiting as well as markets and dining. Due to a last minute change, we did not get to utilize the room after all, however, I know where we will stay the next time we visit Brooklyn. Nothing!
Staff was greater and liked that parking was only $25 overnight which is unheard of in New York City.
This is definitely not a luxury hotel. But it is a fine place to stay at a very reasonable rate. It is very convenient to the subway. The staff is very helpful. There is a grocery store right next door. In short, if you want a convenient budget stay, this is a great choice. http://www.tripadvisor.com/ShowUserReviews-g60827-d1879049-r347508769-BEST_WESTERN_Plus_Prospect_Park_Hotel-Brooklyn_New_York.html# If you are looking for luxury - a pool for example - this would not be the best choice.
comfortable and clean accommodations. eating area for breakfast needs somehow to increase number of tables for the crowd that hit the area for breakfast. We were there 3 mornings and at different times each day and each day there were people waiting for tables.
The hotel was new, clean and well kept. The gym was fine for a hotel gym and I liked the idea of going to the sauna. It's not in a very nice location in Brooklyn, and the walls are pretty thin. I was concerned about getting a good nights rest but I was able to sleep well once things quieted down after 10 pm.
Location, service Room is extremely compact with barely any room to maneuver and beds were just full size, not Queen as advertised.
El hotel es muy nuevo y las habitaciones son adecuadas en cuanto a espacio y confort, las camas son grandes. Hay armario con plancha y nevera pequeña con congelador. Cada dia limpiaban cn cambio de sábanas. El trato del personal es muy agradable, no hablan español sólo inglés básico. Todo estuvo bastante bien, si hay algun detalle seria que algunos días había menos toallas.
La ubicacion proxima al metro, una zona tranquila, la atencion de los empleados. Nada que reprochar,
Buena habitacion limpio y comfortable desayuno simple pero aceptable barrio mediocre pero a 2 cuadras de metro con buena comunicacion al downtown
Los desayunos y el servicio de limpieza de las habitaciones Problemas con la recepcion del hotel. Solo hablaban Ingles y con acentos dificiles de entender. Mejoraria el aislamiento de las habitaciones con el exterior, quizas demasiado ruido por la proximidad de las carreteras cercanas.
Instalaciones nuevas, limpio y bien equipado. Cerca de parada de metro. Con WIFI gratis en las habitaciones y con desayuno básico incluido. Personal de recepción no habla español
No me ha gustado nada, la ubicacion no es tan buena y las fotos que ponen en internet no corresponden a la realidad No me gusto nada, el precio es demasiado para la ubicacion
Lo unico fue la hospitalidad del personal Que la habitacion es extremadamente chica, y que no arreglaron la cama para el segundo dia
Su ubicacion muy mala. La atencion pesima.
muy bueno, los empleados son amables, debe mejorar el desayuno. ruido del metro en la habitraciones de atras.