Staff was great took care of us and where on point which all the little details Needed more shampoo and conditioner!!...fit under my boob
I loved the room and the space in the room. When I walked through the hallway it smelled so good....awesome experience!
Not safe !!! Had to park down 2 blocks in parking garage !!! No hotel parking like listing said !!! No deals like we were PROMISED FROM KYACK !!! You could tell our ROOM WASNT CLEAN...THERE WERE USED TOWELS EVERYWHERE AND WHEN WE CALLED TO COMPLAIN ALL THEY SAID WAS HUH THATS STRANGE !!!! Lame not worth it if your looking to go to a show and dont want to worry about your stuff...THEN DONT STAY HERE !!!! I work at hotels and this was by far one of our worst experince !!!
Close to downtown Oakland within walking distance of the Fox theater. Arrived late at 5:30 for our 3:00 reservation and the room was not ready. There were 5 other parties in the same situation. The receptionist didn't ask our name or gather any info from us (or anyone else in the waiting room) when we arrived. We were asked to sit and wait behind the people that arrived before us. After 30 minutes nobody waiting had been taken care of so we went up and told them we had a reservation and gave our name. We were given the same answer. We went to a nearby restaurant and came back an hour later...then our room was ready. They clearly needed a more caring/knowledgeable person working the front desk.
Very clean, comfortable accommodations. Great central downtown location for business. Nice hot breakfast included. Good value.
Location / Distance to City Center was great. The room was a bit small.