The staff were helpful. Free delivery from and to the airport. Quiet. The lobby was not up to the standard of a Le Meridien Hotel, it was so small. The room was small too, although I stayed in a deluxe room. The bed was not comfortable at all and especially the pillows. The shower had problems and it was so difficult to open the water and close it. No mirror in the room and no dinning table.
Nice room and facility, breakfast was good, there has been blackout , we stayed in the dark for about an hour without air conditioner 1.00 am No tv channels at all
Everything was perfect just the area I hope it was close to Mall.
The willingness of the staff to help Breakfast is poor
i like the room and the lighting view at the back of the bed. and the buffet there was no mirror in the room which is very important especially for the ladies. the pillows is not comfortable at all. the room is so small for deluxe room. the hotel is far from shopping.
wonderful rooms, comfort of beds, kindness of staff, superb design and perfume in lobby, and definitely delicious food.
Fresh fruit backet available every day; the hote is new and everything is actuallt perfect! The room was quite small; in room wireless not available
Entrance/reception area was run down, in need of upgrading.
The staff were friendly and the room was nice. The breakfast had a variety of food which was good the pool was closed and we had to go to the other hotel for the pool. And the tv was small and unclear.
The comfort factor was good.Very clean. Not much to do in evenings. Not the best positioning for a hotel but I understand it may be perfect for travellers with business close by.Not being able to walk to anywhere of interest was also a negative.
fast services no
I enjoyed the stay at this hotel because they were located in a quite area and i liked their services except staff as i mentioned up. There was no car rental offices and any guide brochures.
The staff was very friendly with customer service their number one priority. The hotel and the room was very clean. I travelled with 2 ten year old girls and the staff really went out of the way to make them feel special.
Nice Staff, very polite and educated! Rooms are very nice and have an extraordinary style. Low flexibility towards business travellers; very loud due to exhibition in one hall, loud maintenance works. Addtionally a lot of bad smell from the seaside, which was of course not under the influence of the hotel itself, but this should be drawn into consideration when booking a hotel...
La habitación estaba muy limpia y decorada con gusto. El restaurante en el establecimiento ofrece pasable pero típica comida india. El restaurante no tiene vistas panorámicas como lo anuncian. El hotel está convenientemente situado en el distrito central de negocios. El personal era muy servicial a la hora de recomendar tiendas cercanas. El traslado desde el aeropuerto era un poco caro (6 dinares jordanos). El personal tiene su propio conductor de taxi que cobra una tarifa incluso más cara (7 dinares) para volver al aeropuerto. Me dijeron que era necesario entregar mi pasaporte y visa y me dijeron que me serían devueltos. No los devolvieron. Cuando llegué al aeropuerto y me di cuenta que todavía tenía mi pasaporte, les llamé y les dije que necesitábamos para enviar al aeropuerto enseguida así que pude hacer mi vuelo sale en 45 minutos. En su lugar, esperaron hasta que su conductor de taxi regresara y luego lo mandaron de vuelta. Casi perdemos el vuelo. Además, el conductor del taxi no me dio mi pasaporte hasta que pagó su increíble tarifa por segunda vez. No volveré.
The Hotel ws not touched for the last ten years - so in case anything is broken never replaces or repaired. Why do you keep the Sign of Ramada for misleading people??? mainly everything but the Hotel is falling apart.
nothing at all. parking
Closeness to the airport Compared in other Ramada Hotels this hotel was below standard. This hotel needs to be modernised to bring it up to the same standard of the other Ramada Hotels I have stayed in.
it is fine hotel but the entrance is disorder , and they are not allowed the gust visit the client, the staffs are very helpfull , and they are providing transport from / to the airport.the location is bad because it is far away from the downtown
there was absolutely nothing to like It was at the most a 3 star hotel, with the worst location, no staff to great you at arrival and with poor rooms. All in all not recomendable, its a genuine trap!
Good loby and spacious room. No shower handle near comode
it's old, very old !
The room and the bathroom were large. The hotel is in the middle of an area under (re-) construction. It doesn't even have a sidewalk, the stairs of the hotel end up in the sand (the sand being the place where the sidewalk should be, up to the street). Out of 8 days, 3 days my minibar was not refilled, I had to ask at the reception. The staff is polite but unprofessional. I will return to Kuwait withing less than a month but I won't choose the same hotel again.
Quality of food very good. Service very good.
Noting All Hotel Services, facilities and stuff are very poor. I recomand Booking to remove this hotle from the list.
scope of view Bathroom - Water
The only thing i liked is the sea view from the room and balcony. Honestly many things. Hotel not upto the standard of Le Meridian, had to wait a long outside no one attended and had to inform the reception. Floor tiles are found very old, ugly and broken, room carpets are so old and smelling, A toal renovation is required as to keep up to the standard of Le Meridian.
cmfort, location, service, Break fast *Don't try to book this hotel by any credit card from web, they will leave you to bay again (Tow time) even if you show them bank account for this approve from hotel. * less people in the reception area to for check in/out. * barking not available any time. * Only hot water in the bathroom * first hotel with bad pints from my experience.
was good location
Gym equipment was broken. No pool.
location only it should be ranked as 3 stars
very nice hotel but not that good service poor service .. room dinning expensive
Close to the gulf. Rooms are very small. It is not good for families who have children.
extremely small rooms and bad cooking smell throughout the hotel and the neighborhood.
excellent value for money, excellent location staff need more training, some of them taking care of their internal office work while custemer waiting for service or enquiry
Friendly reception staff , new and clean room , new furniture, bathroom very good but small, central location and value for money good for business travelers Wi-Fi not so good , bathroom and room little small . no spa or pool.
value for money, staff were friendly location, there are a lot of constructions and bad smell in the area surrounding the hotel. facilities, such as super market, etc. are not availalble in the hotel area, you would require to use a taxi for simple grocery shopping. Also, there is no fridge in the rooms; it would've been nicer if there was a small fridge. Breakfast served in the hotel is not very good and cold mainly with very limited choices, so if you're staying in this hotel, exclude breakfast.
i enjoyed the stay ,were the atmosphere was calm and relaxing. beautiful rooms with a modern and simple decoration. excellent location to shops and restaurants i hated that there was no awnings for cars and our sea view wasn't sight pleased it wasn't directly on to the sea because of the constructions
huge suit, clean and nice staff. its only four floors.
luxury hotel , good food , clean and quiet beach still not open , there is a house behaind the hotel cutting half of the beach side.
The bed size was good and clean. Location is far from city,
the swimming pool
Nice rooms with best furniture and marble design.very friendly staff at the pool and very Cooperative and honest. many Breakfast variety to choose from. I have had experiences where i felt the staff make you feel that they don't trust you. Example. the question " have you taken anything from the minibar" the insist to ck before final payment. another example. at the time of Ck out, the Bell boy, before sending my bags to my cars, he checks with reception if i paid. the lady at the reception, insist to receive my keycard before leaving the hotel. many more example. i am a frequent flyer and i stay at 5 stars hotels about 60-70 days a year. never seen like this attitude
Room was clean, facilities are excellent and the privacy section for females for swimming pool.
The rooms were quite spacious. The room rate you charged 60KD per day was high, they have leaflets showing 40KD per day for the same double twin suite. There was no swimming pool,the jacuzzi was dirty and badly maintained and the gym was inadequate hence we did not use both. The breakfast was bad. We traveled to Kuwait city hotel as per the address, however they told us to go to Continental Suite at Farwanea at our own cost.
I enjoyed the food at the Indian restaurant on the 9th floor. The hotel is looking in need of decoration. The rooms also. They are a bit tired looking. Also, it would be nice to have tea/coffee making facilities in the room.
Good value for money. Enjoyed staying in the hotel. and very affordable. Took time to find the place
large room including a kitchen and good size bathroom excellent breakfast 15% extra tax and a large table with sharp glass corners that injured my leg
location, size of rooms breakfast area too small
The hotel rooms are fine , but we booked this hotel for its facilities/ ie beach / pool / both which not available / the sea we can maybe understand as this was applied to all hotels because of pollution./but not having the swimming pool was not acceptable.they should have informed us prior booking.particulary as this hotel is advertised as beach resort
the units were nice and comfortable the layout of the units are very good.reception staff were friendly,furniture was good only i wished we had more options for sleeping pillows only hard ones were their.also the resort needs a play ground for children and more games or activities
reasonably priced.. reception staff not very professional. when asked for house keeping waited more than 2 hours with no appearance, had to call twice and other time had to call three times, and sometimes they won't even come to clean the room (we stayed for 5 nights). had to ask for ironing facilities to be brought to you and it was in a very poor condition (iron + ironing board). room was clean except for the table lamp which has a broken part and loads of dust in between shade folds, inside of fridge in the kitchenette was grubby. chalets didn't actually face the beach.
This is my second time, I am very satisfied with service they offer comparing with the price 28.8 k.d for single & for location, The breakfast is good. Workers voices outside the room.
the hotel is clean, the beach is nice and quite, the bed is comfortable, the breakfast is good
City center,quiet,nice and clean rooms and kitchens and room service was kind. unfortunately the employees in reception wants the money more than your rest.
By far, the best hotel in Kuwait. Outstanding service with very attentive, personalized staff. Loved the marble bath, complimentary car service, excellent breakfast buffet.
We had our breakfast in the room and we ordered additional dishes beside the standard breakfast selection but they did not charge us on the extras I did my booking for a standard room but they upgraded me to deluxe suite due to the price I agreed on thru booking.com which is matching a deluxe suite and not a standard room
Location and Extended stay Value for money is high
Good choice of restaurants. Some refurbishing work on-going, but not very noisy. Some rooms are facing inwards (!) and this might be a little unusual, but very comfortable when the temperature approaches 50°C outside.
The service and personnel were extremely polite. Gym facilities were very nice Snacks served in the club lounge had been in warm for the whole day and were not very tempting,
Nice hotel for business - wifi all over Internet connection a bit slow
I liked the facilities. The rooms need renovation. Furniture fabrics and bathroom tiles are old.
the staff being quick in servicing.
I liked almost everything in the hotel including the service overall
Convenient Hotel, Staff very helpful, Location good fro Business travelers. Gym is very crowded.
No body informed me that the swimming pool is closed for rennovation
The bed was excellent. The hotel was clean and well appointed. My internet connection did not work - via the lead in my room - despite me calling the engineer who could not fix the problem. My room could also not connect to wireless internet - again the engineer could not offer a solution. Also I got to the hotel late and wanted a bath - but the water remained tepid no matter how long I ran it.
Its proximity to Kuwait Marina and surrounding malls/tourist attractions
I did not spend enough time there to experience what the hotel had to offer - I only slept in the room checking out took a long time