Super 8 San Diego/Imperial Beach

Bienvenido al Motel cucarcha

Ventajas: La habitación era tranquila y la ubicación era buena.

Desventajas: Maté una de las muchas cucarachas los primeros 20 minutos. El desayuno continental ofrecía cereales y tostadas. La habitación era espartana con una mini-pantalla plana y olía a humedad. Las toallas y el papel higiénico eran finos y las sábanas ásperas. Las fotos no se corresponden con la realidad.

Desventajas: Caro

Ventajas: Nada

Desventajas: Todo

Lack of ethics and good customer service

Ventajas: awful place and customer service.

Desventajas: This place is very poor when it comes to customer service. As soon as i arrived, the lobby lady receptionist arguing with a customer over his deposit which, he mentioned did not received. While, I waited and waited to checked in, decided to go find the restrooms, which they replied, they dont have in the lobby and they are only inside the rooms so, i had to wait longer and longer until they finish arguing and dealing with other customer to get my room which it happens that they had no rsvp for me So, I decided to leave because, the waiting in lobby was awful, the treatment they gave me when i needed to use the restroom was really dissapointing. Bad energy, unprofessional people and lack of good customer service skills in this place. I will not invest or do my business there. No good!

Ok stay.

Ventajas: Room was clean, clean towels, clean linen, enough tp, appliances can use an update, the area is ok, didn't see any type of roaches as other guests have seen, overall was ok stay.

Desventajas: I didn't like the fact that I was able to book a room online with my mastercard but unable to pay with it. One staff said they don't accept the card and when checking out was told something different. It was an inconvenience that i had to drive around looking for an ATM to get cash. Future reference- if booking with a mastercard bring cash plus $50.00 deposit (deposit is given back once checked out).

In the middle of remodeling

Ventajas: The front desk people were super nice!

Desventajas: The carpet was filthy. Some of the electrical outlets were broken and not able to be used.