Super 8 San Diego/Imperial Beach

Ok stay.

Ventajas: Room was clean, clean towels, clean linen, enough tp, appliances can use an update, the area is ok, didn't see any type of roaches as other guests have seen, overall was ok stay.

Desventajas: I didn't like the fact that I was able to book a room online with my mastercard but unable to pay with it. One staff said they don't accept the card and when checking out was told something different. It was an inconvenience that i had to drive around looking for an ATM to get cash. Future reference- if booking with a mastercard bring cash plus $50.00 deposit (deposit is given back once checked out).

Visit to the Roach Motel

Ventajas: The room was quiet and the location good.

Desventajas: I killed the first of several roaches in the first 20 minutes. The continental breakfast was cereal, miniature sweet roll or toast. The room was spartan with a mini-flat screen. The room smelled musty. The towels and toilet paper were thin and the sheets rough. Stay at your own risk, don't believe the photos.

Desventajas: Expensive

Lack of ethics and good customer service

Ventajas: awful place and customer service.

Desventajas: This place is very poor when it comes to customer service. As soon as i arrived, the lobby lady receptionist arguing with a customer over his deposit which, he mentioned did not received. While, I waited and waited to checked in, decided to go find the restrooms, which they replied, they dont have in the lobby and they are only inside the rooms so, i had to wait longer and longer until they finish arguing and dealing with other customer to get my room which it happens that they had no rsvp for me So, I decided to leave because, the waiting in lobby was awful, the treatment they gave me when i needed to use the restroom was really dissapointing. Bad energy, unprofessional people and lack of good customer service skills in this place. I will not invest or do my business there. No good!

Would have been nice to know...

Ventajas: Location was pretty good, right on CA-75 to go into Coronado and the Strand beaches. Very friendly and helpful staff. Price was reasonable.

Desventajas: Hotel was being remodeled. Would have been nice to know this ahead of time. Walls feel paper thin, could hear everything going on in the hotel. No carpet, which is fine, however it could help with noise problem. Had 2 rooms with 2 people in each room, housekeeping only left one towel everyday during our stay. To be fair, after a call each morning, more were brought up.

In the middle of remodeling

Ventajas: The front desk people were super nice!

Desventajas: The carpet was filthy. Some of the electrical outlets were broken and not able to be used.