Four Points by Sheraton Knoxville Cumberland House Hotel

Desventajas: El aparcamiento era confusa.

Ventajas: I booked the room the day of at 1125PM planning to arrive at 3 AM. The first thing the staff told me was that I'd probably be charged again bc they wipe the previous day's reservations at 2AM. They kept saying if I didn't use your website and booked through them then it wouldn't be an issue but they made sure to be clear that using the third party site was not the way to do it. Thankfully I wasn't charged twice but please indicate this timing issue and the need to call if you'll be arriving late on your website so people are aware. It was a very stressful first encounter and I was unsure if they'd charge me again until the morning.

Ventajas: It was clean and decent value for the money.

Desventajas: There weren't enough parking spots when we were turning down for the night, so we parked in the garage on the curb. If we pay $10/night, we'd like to be assured an actual parking spot.