Staff that listened & addressed problems. Ms Leigh Anne from guest services was extremely helpful & made sure my concerns were addressed. Her professional manner made for a very enjoyable stay thank you. Housekeeping
Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable. I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
Great riverside view, you can see the battles go from the room. Unfriendly staff
The room was clean and the staff was helpful and friendly. The restaurants on site were excellent. Parking was reasonably priced also. Nothing. Everything was as expected for Hilton.
Location Upgraded to water front room got room over roof and Hugh ac unit, not much of a waterfront
Was told by hotel reservations they had a rooms at two different rates and then told that was a mistake and they only had the higher rate when I told them we wanted the cheaper option. Made the reservation through hotels.com at the cheaper rate about 2 minutes later. This kept me from getting my "Honors" rewards.
La habitación tenía una vista hermosa justo en frente de un barco de guerra. Y el colchón de la cama era casi como un Tempur-Pedic! Nuestro wifi no funcionaba
La habitación en sí era muy bonita. Me gustó la cocina y la vista. El techo del baño estaba roto y había manchas de agua. La moldura estaba sucia... No me impresionó.